General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,425 topics in this forum
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Where can I get the most written informations about moving to cloud? Thanks.
Last reply by Randy Calvert, -
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- 492 views
Hi, I am working on custom badges; what is the maximum badge size allowed?
Last reply by Marc, -
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- 2 followers
- 1 reply
- 626 views
Does Real time Trending Content also show blog content?
Last reply by Marc, -
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I try different options but I understand how it works if you had such an experience, tell me, I will be grateful
Last reply by Marc, -
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- 2 followers
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How do I merge posts on different pages? When I select one and change page, it automatically deselect previous one...
Last reply by dutchsnowden, -
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Hi, Have just read that support tickets will be depreciated. We use this functionality to provide confidential advice and support to young people who don't want to use the public forums to access help. Are there any alternative solutions or is it possible for us to keep this functionality as it is incredibly popular and many of our members really depend on it. Thanks, Liam
Last reply by Marc, -
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When I look at the group badges that you use here on invisioncommunity.com, they look pretty sharp to me. However when I upload images in the group settings, the badges in the postbit look either way too big (when I use images with a higher width/height in pixels, e.g. 500x200) or very blurry (low width/height in pixels, e.g. 50x20). How can I make my group badges look as sharp as yours?
Last reply by MMXII, -
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- 8 replies
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This might be a stupid question, but I cannot find the correct setting in the AdminCP to control the Max File Size restriction in the editor's upload field. Where can I adjust this? Also, why is there no space between the current setting (24.41) and the file suffix (MB)? I want it to look like the Max total size info (24.41 MB instead of 24.41MB). Thanks in advance!
Last reply by MMXII, -
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- 6 replies
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Hello, 🙂 I wanted to post comments in your blog, in the Courses and lessons entry, for instance, but I can’t (there is no editor). Is this normal ? Thank you 🙂
Last reply by SecondSight, -
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Hello, I'm trying to figure out how to replicate this? The dropdown of months below takes to the search results of this sub forum. How do I implement this? Thanks,
Last reply by Stuart Silvester, -
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I've promoted a few posts on my forum so they're listed under "Our Picks", however now those also appear in every notification email being sent. Is there a way to remove them from the notification emails? Thanks!
Last reply by Marc, -
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- 2 followers
- 5 replies
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Hello, is there a way to prune/archive old private messages of all members or members who have been active since a specific time? In the meantime our pm table is so big and we have thousands of pms (15-20 years ago) from non-active members. Also I can not find a feature to manage my own pms. Even in my mailbox I have hundreds of old pms I want to delete but there is no feature for mass deletion. Thanks in advance for any help. Best regards, Roland
Last reply by Marc, -
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- 2 followers
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We re sharing a lot of posts from our forum to social media. When we share, a generic logo from our forum shows up on social media. Not very good… How can we change this to show the first picture in the first post in a thread instead? Thee was a maintained Plugin for this in the marketplace, but no longer supported. Example: https://aseannow.com/topic/1293981-as-election-draws-near-dissolution-rumors-grow/ Please advise.
Last reply by Adriano Faria, -
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- 666 views
So I'm trying to set up an online newspaper covering local news in my area. However, I need some kind of plugin that works with Pages. That basically requires a subscription or signin in order to read the full article. This way, when people visit my website and read my articles, they're forced to sign up. So that way I have their e-mail address for my Weekly Newsletter. Or I can. Provide a preview and force people to subscribe. So below is a example of what I'm talking about used by another newspaper. https://wvdn.com/125897/ So does anybody have any recommendations?
Last reply by opentype, -
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My website link is crazyforum.no I need help with google adsense. I've tried to times but they say i don't follow their guidelines. Someone told me if i want to have adsense on my website, i need to have blogs. So my question is. Is it possible to have google adsense without blogs and only forum? Is it a theme i need to buy? How can i get adsense working on my website?
Last reply by Jim M, -
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I reached out to my payment processor because a certain customer of mine was double charged twice in a row. Stripe is telling me that invision community is sending 2 webhooks for his payment creating 2 different transactions on there end. How do I resolve this?
Last reply by Randy Calvert, -
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Is there a way to create a custom event type? ie. under "search events", the only options I have are to select the date range and select a "Type" - and the only options for "type" are "Online events" and "Physical events". I can see an option to add tags when creating an event which should be used in the global search, but we would like a way to filter our events by even type from the Events page. Is this possible?
Last reply by Marc, -
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- 1 follower
- 1 reply
- 574 views
Not sure how to find group id's on the new version or forgot how to do it if it hasn't changed.
Last reply by Ocean West, -
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- 1 follower
- 8 replies
- 748 views
Hello, in Pages I created Database, Categories, Fields and then added Records. In some categories, where is record listing I see "admnistrators banner"... or what is it.... titled topic_posted_in_groups As you can see, some records have this, but some not. What is it? I cannot see any setting for this.
Last reply by Jim M, -
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Had a baby and the last 2 years have been tough. Now I need to revamp my forums but I also need to be able to post topic or comments outside of the forums into a wp or a php page. Is there a paid tool I can buy to do this or does IPS have a plug in now that provides integration outside of the site to display topics so that when people click the links they are sent back to the forum? Thanks in advance
Last reply by Christophe, -
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I'm developing my first menu with Invision Community v4.7.9. My Main Menu, level one, is home2000, Amerifax, Wisconsin, Bob, Browser The browser has a second level with Clubs, Forums, Blogs, etc. I want my first level to have its own Clubs, Forums, etc. How can I add them to my first level and with their own data? Bob
Last reply by Jim M, -
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- 1 follower
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- 660 views
Ok, I may be going stir crazy, but I seem to remember there being a setting to feature the uploaded image in a pages database record. Is that a setting somewhere? I'm not seeing the ability to do so on the record itself, and I've been through the database settings. If I remember right, it would show the larger image above the record text. Any help would be great, thanks!
Last reply by AlexWright, -
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- 1 reply
- 757 views
New Account - Stop new registering I want to manually register anyone that comes to the site, at least for now. I'm getting a lot of junk registering. How can I prevent this? Bob
Last reply by Square Wheels, -
Hello, I just activated read permissions for guests on a forum. The guest still receive the following 2S100/2 error however. "The page you are trying to access is not available to guests, but may be available if you sign in." Permissions confirmed. I also confirmed the "Guests" group has site access in general. This forum is the apps default page. Does it take time to propagate or am I missing a permission?
Last reply by Jim M, -
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- 1 follower
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- 608 views
Hi Everyone - I use Invision Community as one part of my membership site. I was wondering if there are ways to take precautions so that there is no sharing of log in credentials. For example, I don't want someone to join the membership, and have them share their login credentials with their colleagues, etc. The board goes beyond discussion and includes access to lead generation information, which is why I only want paying members to have access. I wasn't sure if there are certain analytics or plugins that can help with this additional layer of security. Any ideas would be appreciated. Thanks!
Last reply by Brian Heg, -
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