General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,424 topics in this forum
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- 637 views
After checking in on my Facebook developers api, I see that my api access "was disabled due to a Platform Policy violation". My question, is there a general Privacy Policy that we can simply copy/paste for use in our own community? I can't imagine having to come up with it on my own. What else is everyone using for their Privacy Policy? Thank you.
Last reply by Marc, -
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- 1 follower
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I have placed a twitter feed on my site. It does not work. I do not know why. I have looked at the different things in the CP about how to get it to work but I do not understand any of it. Is there a tutorial or documentation (step by step) walk thru?? I have been making posts on twitter but they never come up in the block. It just keeps saying Nothing to see here -yet. Thank you for your help. Jeff
Last reply by Marc, -
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For some reason (That I obviously do not understand) when I create a new member on my site it takes them straight to the "choose a subscription" page? WHY.. I have created a new member with a new name and an email address and assigned them to a group. Then when I try to log in as them or they log in the site takes them straight to the Choose a Subscription page. I know there is a setting somewhere among the 10,000 settings. Could someone tell me how to turn that off? Thank you! Jeff
Last reply by Marc, -
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Is there any way to force members to read an anouncement? I've created an announcement letting people know about an upcoming change on the site but I would like to force peo9ple to read it.
Last reply by Dknelson, -
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Hi @stoo2000. Couple more questions. 1. We are hiding wp admin with a different URL using a plugin. Does your plugin need to see the original wp admin or can we hide it? 2. Can the URL be https:// or does it have to have www in it? 3. I don't see Admins in the list even though they are of course in the wordpress list?
Last reply by 15Degrees, -
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Hi. We have just moved to IPS. We had one forum where members could reply only to the thread they started. It operates as open diary or sorts. Yes, we could restrict the forum so that only the topic start and moderators could read it, but we wish for all members to have access to the threads on a read-only basis. Is this possible in the core and I a missing it? Or, perhaps there is an addon I cannot find. Thanks.
Last reply by Como, -
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Hello experts I am planning to build a small private community for our international club. The goal of the community is for me to provide learning videos up to 15 minutes long for the members. In addition, a cross-video exchange (forum) should be possible. Now I started the test version and wanted to test the gallery component. Unfortunately, I can not upload videos there (file type restriction). Is it possible to adjust the file type restriction or is this not possible in the test version? I would like to test it because its a very important point for us, as the main activity is consuming videos. In addition, the videos should really only be visible to member…
Last reply by LarsKa, -
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I deleted a Page, but it persists in the menu. I assume I must also delete the item from the menu manager - yes? But the odd thing is, the Page content persists when I visit the page from the menu. It is definitely no longer listed in Pages. What am I missing? It is not a caching issue (I am logged in and it has been an hour or more since I deleted the Page).
Last reply by Como, -
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- 2 followers
- 8 replies
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Hi Guys I've just bought Invision and need an SSO solution so I can connect my community to WordPress. I am running the latest version of WordPress 6.2.2. Is there a plugin available for this please that I can purchase? Cheers Mark
Last reply by 15Degrees, -
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Hi Guys Is there a useful guide that will show me what sections all these settings are actually affecting? Alternate button Alternate button font Normal button Normal button font Important button Important button font Light button Light button font Very light button Very light button font Button bar AND Brand Color Body background Header Background Header Text Main Navigation Background Main Navigation Text Secondary Navigation Background Secondary Navigation Text Dark area background Area background etc etc etc
Last reply by Marc, -
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- 2 followers
- 8 replies
- 950 views
I run Adsense ads on my site and have been getting the notices to upgrade to Google Analytics 4 or will possible lose revenue. I saw one post in these forums that indicted a "spot" for the Google JS code was already provided but no mention where section is in the Admin Center. Can someone point me in the right direction? Thank you, GTK
Last reply by Marc, -
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- 3 followers
- 7 replies
- 873 views
I accidentally discovered that I have 4 new private message replies. The first sent message without notification was last Friday. Although I didn't change any notification settings, I didn't receive any notification about them through email or the pop-up window when I log in. Any reason?
Last reply by Marc, -
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- 1 follower
- 5 replies
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Hi guys! If I add the Commerce package to my forum, will it give me the ability to offer subscriptions to members as well as donations? Also, when a subscription is purchased, does the system automatically upgrade the member's account and log Paypal payments? I'm using Michael's Subscriptions addon now but it is not working as expected...
Last reply by Marc, -
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- 1 follower
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- 1k views
Hi, I post in this thread but it do not show indicator of it: Thanks.
Last reply by Stuart Silvester, -
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- 2 followers
- 5 replies
- 923 views
How do I increase the allowance for max attached file sizes? All of the sudden, my forum isn't allowing me to upload images from my iPhone. I thought we could at least set it up to decrease our uploaded images by resizing them, but when I put max file size in, it still rejects my uploads. Currently, it shows: Max total size: 294.04 kB
Last reply by Fast Lane!, -
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- 401 views
I've created a downloads category in a club. I'm trying to upload a screenshot and it's telling me I am maxed out at 512kb. I cannot find where to change the screenshot allowance for a CLUB downloads category. If I go to that club and look at the download category, there is no setting for screenshot. And, unsurprisingly, the club download category does not show up as a core download category. Thoughts? Thx.
Last reply by Giray, -
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- 3 followers
- 7 replies
- 747 views
Hello, Is there a way to get (1) detailed analytics on Invision? Even better, (2) a way to connect the analytics to my Hubspot CRM? For (1), I'd like to know who logs in and what parts of the site they visit and use. It would be very useful to know which pages they look at, and what records they view within a database. I'd like to understand our site utilisation in more detail. I would also like to understand what types of users consume what types of content. Does anyone have a good way of doing that? For (2), I guess it could be as simple as downloading an Invision CSV and uploading the objects to Hubspot. I'd prefer a direct integrati…
Last reply by nigeld27, -
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I know that as an admin I am able to do this, but it seems mods can't. I've given one of my mods the ability to move files between categories. However, they are only able to move 1 file at a time. He does not have the ability to select multiple files from one category and move them to another. Is this possible?
Last reply by Marc, -
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- 1 follower
- 3 replies
- 624 views
I know I have seen this thread before, but I just can't find it or may have even mistaken it for the Badges thread. Rank icons must have equal dimensions, but is it best to do 50x50, 100x100, 200x200? Is there any general consensus here? For my site it might look just a little bit different but I don't think it changes much from IPB to IPB.
Last reply by Marc, -
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- 3 replies
- 567 views
Before I go off digging into this one further, I am just curious as to whether this is yourselves performing these requests on my site: IP addresses are Amazon AWS, the API Key used doesn't exist on my site and the request data is: { "query": "query Stats { core { stats { contentCount, memberCount } } }" } Thanks
Last reply by Stuart Silvester, -
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- 2 followers
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- 552 views
Does anyone know what micropayments this topic here is referring to? I had thought for some time that the ability for adding micropayments such as specific limited reactions that users can purchase for a small bundled price, would be a good way for small additional revenue. I do have some reactions that are limited to certain paid groups, that they can use once per day, adding the feature to purchase additional ones of these reactions would be awesome. If Invision is planning such a thing it would be good to wait for this rather than get anything custom built 🙂
Last reply by Marc, -
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- 1 follower
- 2 replies
- 505 views
We have converted from SMF years ago. Is it safe to uninstall that app? You cant disable it, seems uninstall is only option.
Last reply by Stuart Silvester, -
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- 12 replies
- 711 views
I am having an issue with the Follow Feature. It seems that members can follow an entire Forum and get email updates with a new file has been uploaded, but if a member is following an existing file (and that file is updated or a new version uploaded) the Follow Feature is not sending out emails. I have been testing this all morning and do not know why and can not seem to fix. Any idea why this would happen and how do I fix it Thank you for any help or advice. Jeff
Last reply by Jim M, -
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- 2 followers
- 1 reply
- 540 views
I made a video on a bug I found with the login and the video does contain some sensitive information so I would rather share it privately with the staff.
Last reply by Marc, -
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- 1 follower
- 7 replies
- 634 views
When I was using bbpress, some posts were held for approval as they were flagged as spam. Most of the time, it was accurate and they were spam, but other times, they were legit posts from members. Does that feature exist in Invision? Is there a filter somewhere to help catch spam? Is there somewhere posts might be held for approval? Although spam has been rare, it has happened and the posts were mainly reported by my members. Similarly, on rare occasions, a member will post something (even me) and the post does not show. Is it held somewhere?
Last reply by Carole Asselin, -
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