General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,421 topics in this forum
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- 2 followers
- 4 replies
- 386 views
Trying to connect to Community Hive for our IPS cloud hosted forum. When trying to enable CH, it goes round in circles after clicking continue, I get these screens attached below. Result: Not able to enable
Last reply by georgebkk, -
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- 2 followers
- 1 reply
- 458 views
Can you have your own .htaccess in Invision Cloud? I want to do some 301 redirects. Or any better solution than .htaccess in Invision Cloud?
Last reply by Marc, -
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- 4 followers
- 15 replies
- 777 views
Do any of you delete older topics that are unhelpful? Sometimes, doing a Google search for a topic returns a 15 year old (archived) topic that contains an unanswered question, when we have that same topic resolved in other, more recent threads. I am wondering if it would help to simply delete those topics? And, more generally, if it would help deleting topics that do not contain anything helpful to our community?
Last reply by DawPi, -
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- 3 followers
- 3 replies
- 558 views
I added Terms content to the Terms & Privacy page in AdminCP and now it redirects the users to Accept Terms page right after login and there is no way to get out of it unless the Accept button is clicked. Even if I try to surf to /logout page, it does not log out but stays on the Terms page. Where is the setting to turn OFF the "Force users to accept Terms" that redirects new users to terms page after login? I added {terms} to the Text to Show for Guests and it displays the Terms notification with Accept button in the footer nicely and non-intrusively as expected. It is ideal to display the Terms with Accept button in the footer similarly for ALL logged-in users …
Last reply by WebCMS, -
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- 1 follower
- 2 replies
- 483 views
Is there a way to rearrange the "search type" options list, sort of like the menu manager? I'd like to move the "Members" option up on the list, and right now it's sitting on the bottom. Thanks!
Last reply by PinPics, -
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Hi guys, I've run into a few issues when setting up RSS Feeds and I'm wondering if there is anyone who can advise me on how to resolve this. When I add the below details it does not accept it stating "That is not a valid RSS or Atom feed". However when I add another in the very same way there is no problem. Any ideas on how I can import this information correctly? Not working https://www.youtube.com/feeds/videos.xml?user=PRIISEK https://www.youtube.com/feeds/videos.xml?user=Trequinho https://www.youtube.com/feeds/videos.xml?user=ZealandonYT https://www.youtube.com/feeds/videos.xml?user=theredmentv Working https://www.youtu…
Last reply by Jim M, -
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- 1 follower
- 15 replies
- 784 views
I have at least one user who claims to not be able to get past the first page of any thread. In fact, I just tried my own user account and I seem to be experiencing the same. Has anyone dealt with this before? I have reset the users password, cleared cache, and the problem persists. I am running Invision Community v4.7.13. In the support section, I show 0 critical issues. I appreciate the help. Shane
Last reply by Jim M, -
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- 2 followers
- 3 replies
- 456 views
Hi Guys I understand that the Physical Product element is going to be deprecated. I am wondering if this leaves us in a pickle. We switched from Physical product memberships to subscriptions a number of years ago. In this subscription we take their address information to send a few things as part of the membership. Will taking address details still remain active in the subscription element? Can we still ask for address as normal? Is there any more detailed information on this deprecation please? otherwise we will never be able to do upgrades as a major part of our forum is membership and we need to collect addresses. Thanks
Last reply by Marc, -
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- 1 follower
- 5 replies
- 821 views
Is it possible to upgrade from ipb 4 to 5 when it becomes available with the normal license renewal fee or do you need to buy ipb 5 separately ?
Last reply by Luciann, -
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- 3 followers
- 4 replies
- 613 views
Good day, I would like to ask if there is an existing software or plugin for IP Board that compresses images posted in our websites forums? Because there has been a lot of instances wherein our user wanted to immediately post what they took on their phone but we've limited the upload size which then discourages them from uploading that photo. If there is something that could just accept any file size of an image and then will be automatically resized or compressed, that would be nice. Thank you
Last reply by Jim M, -
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- 2 followers
- 3 replies
- 600 views
Hello, My IPS board is attatched to a modest self written CMS for news and articles. I am looking for a solution where I could fully integrate the forums and CMS with the possibilities of having the same user account on both, various blocks with registered users, chatbox, newest posts/topics, etc. I am strongly considering WordPress due to its massive widget library and it being for free. I would also like to give Invision's Pages a try due to hopefully very smooth integration between the two. Few questions about Pages: I have the Forums license at the moment. Are you offering free trials for Pages? I would like to try it out on my live board, not…
Last reply by Dreadknux, -
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- 2 followers
- 4 replies
- 487 views
Is there a way for members to follow the forums in a combined fluid view so that they can receive email notifications when new topics are posted etc? As I can not to seem to see the button anymore. It would be good if there is a way to follow all of the subforms that are combined with a single follow button, as the view is combined into one page. Many thanks in advance 🙂
Last reply by Marc, -
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- 2 followers
- 3 replies
- 497 views
I've started writing articles in Pages and would like to have other members write articles. What's the best way to give them permissions so that they can write articles? Can I have them write and see their own hidden articles but not mine, and can I be the only one allowed to unhide the article?
Last reply by David N., -
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- 2 followers
- 4 replies
- 441 views
I've seen the following message for the first time on my community: It it a new message? I'm confused. If there are 9+ (does it mean more than 9?) new replies, why would it suggest to show only the first 7? And what's the difference between "Show first 7 new replies" and "Go to first new post"? I clicked Show first 7 new replies and it took me to the first new post. Thanks!
Last reply by David N., -
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- 2 followers
- 9 replies
- 733 views
I see you can schedule a post to unlock on a certain date. What would be even handier would be to be able to schedule posts to unhide on a specific date. Is that an option? Scheduling new posts would be any awesome feature is there any way to do that?
Last reply by Marc, -
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Emoji pack
by WebCMS-
- 1 follower
- 2 replies
- 489 views
Is there an emoji pack that can be installed/used in IC forum software? Like Marketplace? How can I turn off irrelevant emojis like country flags, food, activity, travel, symbols, etc? All I want to keep is Smileys and Emoticons (first and last categories) and eliminate all other clutter. TIA
Last reply by Nathan Explosion, -
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- 1 follower
- 2 replies
- 515 views
Hi Just wondering if we have ended the aggressive release schedule for 4.x in favor of focus on 5.x? If so, I consider that a blessing as personally I dislike always falling behind due to frequent releases. Will be nice to have a break. Maybe we can just have bug fixes, and security flaws fixed as needed instead of forcing monthly releases. Just asking Thank you 😊
Last reply by Marc, -
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- 1 follower
- 7 replies
- 700 views
Hello dear Team, i want buy a second Licence for self hosting. I don't need Blog and Calendar... when i buyed my first Licenv´ce i coud choose wich components i want - the Price changed automaticly. This is not possible at the time?
Last reply by Jim M, -
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- 1 reply
- 416 views
Hello, Even after updating to the latest version of the platform, my website continues to be targeted by SPAM. I would like to know if there is the possibility of moderating any comment that contains a link (to a group). If this group publishes links, the content will await moderation.
Last reply by Adriano Faria, -
- 2 followers
- 2 replies
- 568 views
Hello, I have been searching for a few days for a slider for forum topics, similar to the one shown in the photo. Can anyone tell me what they use or if there is any similar plugin available? https://thegamblingcommunity.com/forum/ Thanks for help ✌️🙂
Last reply by AGambler, -
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- 2 followers
- 26 replies
- 1.1k views
Is there a way to put an "entrance page" in front of the forum rather than re-install it into a sub-folder below the top URL address? Thanks!
Last reply by Marc, -
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I have a Pages DB and the results when entered display the Record Image in the Activity Stream view, but when someone comments on it, that images is no longer displayed. Is there a way to make it always show the Record Image?
Last reply by Clover13, -
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- 2 followers
- 5 replies
- 637 views
I've got a large list of tags that I want to use on my forum. Is it not possible to cut and paste these all at once? Or do I need to copy and paste each tag individually?
Last reply by Marc, -
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- 1 follower
- 6 replies
- 712 views
I modified the user registration screen and now for the life of me don't remember where. Trying to use the search is useless it appears as you have to be smart enough what words to search with. It returns ZIP. No results. In the Theme area. Here is what I am talking about below. Thanks!
Last reply by Nathan Explosion, -
- 1 follower
- 2 replies
- 494 views
I see this constantly on my sites and wind up going in and manually editing posts whenever I do see it. Members just randomly insert images between text or at the end of a line of text and the formatting gets all wonky and disrupted. Is there any way to set something in the software where I can force a return line before and after every image? Example like this Then they continue on here or down here
Last reply by Clover13,
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