Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 32.9k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
- Locked Task: clearUnconfirmed Configuration issue
- Last reply by Marc,
22,906 topics in this forum
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- 10 replies
- 481 views
Hello team. I have a problem with license. Error: "There was an error communicating with the IPS License Server: Connection timed out. Please try again later or contact IPS technical support for assistance." How fix it? Thanks.
Last reply by Artur Pak_423855, -
- 2 followers
- 7 replies
- 379 views
Hi We plan to convert to IPB 4 several forums under punbb 1.3.4 We also know some large communities running punbb 1.3.4 planning to convert to IPB 4 So i have two questions : 1) the IPS4 converter will include punbb 1.3.4 ? (as IPS 3.4.7 did) 2) for a punbb community that we already converted to IPB 3.4.7 and then to IPB 4, will it be possible to add redirections from old topics to new ones ? or too late ? Tx !
Last reply by Stuart Silvester, -
- 6 replies
- 648 views
Zend opcache is now packaged with PHP5.5 . However IPS4 doesnt have an option to choose this ! It only has the below. Any suggestion? I tried installing APC but looks like its not supported on PHP 5.5 and thats when I read opcache is now there by default! No caching -APC In order to use this method, the Apc extension must be installed on your server. eAccelerator In order to use this method, the Eaccelerator extension must be installed on your server. Memcached In order to use this method, the Memcache extension must be installed on your server. Redis In order to use this method, the Redis extension must be installed on your server. Wincache In order to use this method, t…
Last reply by RevengeFNF, -
- 2 replies
- 271 views
What about subscriptions in IP v4.x? Has it been removed for good, can I use something else?
Last reply by Jan Krohn, -
- 0 replies
- 261 views
Alright this is the tab that I'm on: http://gyazo.com/68a94207a891160ac2c5d24764c6da17 I believe the above tab is the one that controls creating like the header of the forum like not the actual header, here's an example: http://gyazo.com/eae9a0327668cb376f8fbca8070d0e15 ^ I want to make those with like the header on top and then inside of it is the forums you can post in, but I can't figure out how to do it. What do I put it under, do I mess with the "parent" settings, Also how do I enable the status thing o the right side where you can post your status? These are some of the many features I'd like to know how to do. here's some more pictures of what I'm trying to achiev…
Last reply by Lord Dom, -
- 1 reply
- 301 views
I'm using version 3.4x and I want to add this bit of code to my website This was the instruction to install it: Insert this snippet into your website source code. If your site has jQuery leave out the first line. <script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.8.1/jquery.min.js"></script> <script type="text/javascript"> (function() { function async_load(script_url){ var protocol = ('https:' == document.location.protocol ? 'https://' : 'http://'); var s = document.createElement('script'); s.src = protocol + script_url; var x = document.getElementsByTagName('script')[0]; x.p…
Last reply by steve00, -
- 2 replies
- 280 views
It says I need to contact live chat or technical team, is there another way or is that the only way? If it say how do I change it to my personal domain, please step by step or how do I get this done?
Last reply by Marcher Technologies, -
- 0 replies
- 238 views
New to IPS 4 and just need some help on doing a few things. How to change Rounded Avatars to a Square (Done. Found option) Adding a members list page? thought this would already exist but i cant see it so how would i make this. And Setting One of my forum categories as the site homepage? And basic instructions on changing language? do i do that from the ACP.
Last reply by Netherlord, -
- 1 follower
- 4 replies
- 402 views
Hi sorry couldn't delete this post.. I have finally managed to get the right size 1200 width I am trying to put a header image uploaded into where the logo should go. Can anybody tell me what size this should be please because I have tried many sizes and its either over to the left or to the right http://www.outdoormuckers.co.uk/forum/ thanks if you can help Karen
Last reply by kar3n2, -
- 0 replies
- 280 views
I have to say I have no idea how the templates are created or edited but I am willing to learn. I was told that no documentation is ready yet and to ask you is the only option I am left. May be it will be a difficult start but I want to add record image to the defauld record feed. Any suggestion where to start ( a document or an example ) is highly appreciated
Last reply by ABGenc, -
- 1 follower
- 1 reply
- 313 views
I'm planning on upgrading my 3.4.7 board to 4.0 Release Candidate, but I'm having trouble finding the instructions to do so. If someone could direct me I'd greatly appreciate it.
Last reply by Cowboy Denny, -
- 1 reply
- 298 views
Hello, I am just about moving from shared hosting to VPS, most of the issues are in control but cannot get the hang of file permissions. In Shared hosting I never had this issue, but on VPS , i run into not write permission, or your do not have permission to do that, unless i chmod to 777. Any cheat sheet to get a hang of this quick ? A group may be ? group permission i am missing ?
Last reply by Rhett, -
- 1 follower
- 3 replies
- 352 views
Starting 21 April, Google Search will be expanding its use of mobile-friendliness as a ranking signal. Double-check mechanical-engineering.inand your other sites are ready for this change by testing pages of your site with the Mobile-Friendly Test tool. This change will affect mobile searches in all languages worldwide and will have a significant impact in Google Search results. Users will find it easier to get relevant, high quality search results optimised for their devices. The IPS 4.0 is mobile friendly... however IPB 3.4 is not... and I doubt.... IPS 4 will be realesd before 21st April/.... What can be done....? I also have seen notoification - about Facebo…
Last reply by rich@fordstoc.com, -
- 0 replies
- 273 views
Hi, In the template, is it possible to check if custom profile field X is empty and if it is, display some HTML?
Last reply by lactsl, -
- 1 reply
- 292 views
not sure if its bug or not which is why im asking users here if your conversions of non western symbols went fine? my problem i have several japanese posts and i made sure to select utf8 conversion that supports foreign symbols. but once the upgrade has been completed everything messed up. all japanese posts were converted to nonsense symbols
Last reply by sasiko, -
- 2 replies
- 256 views
How do I get the blocks back on the front of the forum like whos online and members statistics. Cant seem to find it in ACP
Last reply by Ausy, -
- 1 reply
- 263 views
In IPB 3.4.* I've coded a simple file that would get a user id from $_GET, and if a transaction did occur successfully, it would change the member to another group. However, I was not able to find documentation yet about how to use the IPS library externally here: http://community.invisionpower.com/4docs/advanced-usage/development/ Has anyone already done anything like this with v4? The script is very simple and should be very easy to translate I guess.
Last reply by Ivo Pereira, -
- 1 follower
- 2 replies
- 283 views
Will deleting existing products or coupons affect any existing operating customer who is on a subscription, or who purchase a product?
Last reply by 不中用, -
- 1 follower
- 2 replies
- 310 views
The text atm is choppy, and ive seen some forums with clean cut arial style font all over using IPS 4.0 . Is there a setting or mod for this?
Last reply by stig olsen, -
Font
by stig olsen- 1 reply
- 319 views
How do I change IP board font to one of the Google fonts? And how do I decide if its going to be bold, regular, thin etc? Is it possible for a non coding guy like me? Stig
Last reply by The Jimmo, -
- 0 replies
- 301 views
Upgraded to 4.0.1 and since then the youtube embedding has stopped working, I even copied the embed code of a working video (which still displays in the topic) into a new topic and it just pastes the code <iframe width="560" height="315" src="https://www.youtube.com/embed/VeNCpTjuGuc" frameborder="0" allowfullscreen></iframe> - thats the code, doesn't work post updgrade
Last reply by Jordano, -
- 1 reply
- 357 views
If you upgraded your server in a VM envoiroment and then move the Database to the actual server , how do you update the absolute path of the forum install to set it up correctly? IPS4 seems to be asking for the VM path and not automatically updating to the new path
Last reply by Ahmad E., -
- 0 replies
- 290 views
I added a digital ocean FTP as storage method, then i selected them all as main storage. Then in the process, it got stuck moving the files and still is stuck. Lots of stuff is broken and half of the process isnt done, the background process is stuck.. Anyone know what I can do? I submitted a critical ticket, but critical doesn't seem to make much difference. Luckily i can access the admin panel, barely.. when i click run manually, its kinda stuck looping @ "Processing MoveFiles - filestorage__core_Theme - 4 / 4"
Last reply by OctoDev, -
- 5 replies
- 323 views
hello How can we reduce the youtube window? thank you
Last reply by Bituriges-Cubi, -
- 3 replies
- 297 views
I was upgrading 4.0 to 4.1 and the installer told me to run the following query manually doing so returned zero rows Is that normal?
Last reply by SJ77,