Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Error: Undefined constant "ROOT_PATH" (0)
- Last reply by CheersnGears,
22,953 topics in this forum
-
Cloud Details
by Guest- 0 replies
- 215 views
Just created a community in the cloud. Visited the URL and tried to log in as admin account (with the same password as my IPB account) and no luck. I didn't get an email with details, either, but I did get one about the payment being received. Is there some default admin password convention I'm missing?
-
- 1 follower
- 7 replies
- 370 views
Hi, I installed IP Content and now pages has become the default tab in the ACP. How can I get this back to Dashboard? Thanks
Last reply by Grimace`, -
- 8 replies
- 384 views
Painful journey of IPS 4 - back to 3.4 1 Guests were not able to see forum categories ... with login one can see Reasons given by support a ) patch updated b) After patch - I could not find - new raeson FTP not working c) Pl upgrade to 4.03 and see if it resolves.... I uploaded files.... error cane it is already updated... 2) Lost Polls in Blogs - All entry images were lost........... No answer 3) Galeery images were lost - Title and comments were converted.... No answer ----------------- I will loose all new members.......... and new data...
Last reply by Saurabh Jain, -
- 2 replies
- 418 views
Is there an easy way to hide subforums from being listed on the board index?, i know in 3.4 there was a setting in the ACP but i cant find it in 4.0.
Last reply by Excalibur, -
- 0 replies
- 255 views
The new converted link http://mechanical-engg.com/forum/blogs/entry/782-puzzled-a-poll/ has a different poll then the actual one... In all blog polls - this is teh same poll coming............
Last reply by Saurabh Jain, -
- 0 replies
- 245 views
I have now moved to 4.03 and still forums hidden for guests Guest can view topics - However they cannot see the forum index.... it is coming emplty
Last reply by Saurabh Jain, -
- 1 follower
- 2 replies
- 292 views
We have lost our Emoticons, none are listed under the section in the admin panel. How do we go about re-installing them on 4.0.3 Thanks.
Last reply by Kev Collins, -
- 1 follower
- 4 replies
- 591 views
Is anyone else having the issue where they paste in an image URL, then try to insert it into a post? For me it just keeps spinning and spinning and spinning. I never see the image actually insert. Attaching images works fine. I have tried on Firefox and Safari on OSX.
Last reply by wmarcy, -
- 0 replies
- 265 views
Hi, Ive noticed that after the last upgrade there has been a few problems with the attachments. Zip files and torrent files all have the error They are added after you click the ok button, but i guess it aint right to have this pop up. Never had this problem until after the last update. If anyone has an idea on this i would be greatfull thanks.
Last reply by Soul Destroyer, -
Ip content
by kmk- 2 followers
- 3 replies
- 326 views
Hi, is necesary learn some language scrips to administrate the Page application? I have the Page purchase, but I dont know nothing about html5, css and javascrip...
Last reply by beeurd, -
- 9 replies
- 518 views
Hi, I have to questions here I want to change the login and registration link into clear now is like this http://www.mysite.com/index.php?app=core&module=global§ion=login want to change it like this http://www.mysite.com/login and http://www.mysite.com/register how do i change it Thanks
Last reply by Dmacleo, -
- 1 follower
- 3 replies
- 245 views
Hi, Does there is a way to use account credit as a payment gateway? or it's just for withdrawing ....
Last reply by Khalat Jalal, -
- 1 reply
- 270 views
When creating an app, if I call more than one template to build the main page, one template shows with no problems, the other templates show the html coding as shown below. I am not sure if this is my server, or IF I have completely missed something
Last reply by pisaldi, -
- 7 replies
- 310 views
I don't know if anybody else has had this issue but I can't get the click and drag features to work, including repositioning profile banners and the block manager. I'm using the latest version of Google Chrome (also tested in latest version of IE) and when trying to drag any dragable elements it just selects the text instead of dragging objects, and I'm not entirely sure what's going wrong. Also, on an unrelated note, how do you search one particular forum in IPS4? The search function doesn't seem very useful at the moment.
Last reply by beeurd, -
- 9 replies
- 411 views
Hello, Everybody speak about the 4.03, but what does it means exactly ? Are you speaking about the board, or about the apps ? In my case, I don't use the board. I use IP.content, the gallery, the blogs and IP.download. May be these apps are not already adapted to the 4.03 ? So, what happens if I do the upgrade right now, not only for the board but for all the community suite (except nexus) ? Regards
Last reply by action-reaction, -
- 1 follower
- 5 replies
- 275 views
Hello. Where can i write text into custom page? If i choose "page builder", it opens block manager. I dont get this new system
Last reply by chilihead, -
- 5 replies
- 291 views
Hello, I made a mistake and deleted one of my moderators user account instead of removing him from the group. He has re-registered with a new username. Is there any way to assign his old posts to this new account? I would have no problem in editing mysql tables if someone explains it enough
Last reply by ABGenc, -
- 2 followers
- 20 replies
- 477 views
Hello, I went on my cpanel few minutes ago, a windows opened and I launched the test to know if my website (entirely made with IPB) is adapted to mobile.. This is the result :
Last reply by action-reaction, -
- 3 followers
- 5 replies
- 538 views
Hello! I have Files field in my database (only images allowed). What code do I need to insert into a display template to display them? I need to display all files in display page as images (img tag with my custom class)? Thanks!
Last reply by Ilya Hoilik, -
- 1 follower
- 0 replies
- 282 views
In 3.4 I had this: How to do that in 4.0? The above code doesn’t work anymore.
Last reply by opentype, -
- 1 follower
- 1 reply
- 232 views
Why only one custom link? How to ad more?
Last reply by Owdy, -
- 2 followers
- 0 replies
- 239 views
In ipb 4, you can optionally upload smaller images which will be used for mobile devices and tablets . What are recommended witdth for phones and tablets?
Last reply by Owdy, -
- 1 follower
- 8 replies
- 342 views
I've attached a video which is 5 minutes long (apologies). I want to put this to the forum members as I believe this to be a serious bug in the software. I've just (about too) log a client critical ticket, as new posts are not appearing. I have new posts within the bug tracker on our site which are not appearing but clear from notifications that new replies have been made. We have serious issues with response times and MySQL gone away errors, I'm no expert and I'm not disputing what IPS are saying but I'am questioning it. Image showing new post http://i.gyazo.com/9889d4a165c7b7bf40da5f54c5d63478.png No new post waiting http://i.gyazo.com/42dc75f04442ddd62fbb3eb5c3ad1…
Last reply by craigf136, -
- 2 followers
- 4 replies
- 412 views
I converted my vBulletin site to 3.4 and then upgraded. Now for some reason if i attach attachment or add emoticon those both are really big. Like this: How i should fix this?
Last reply by Sebbo78, -
- 2 followers
- 5 replies
- 251 views
I thought there was a feature in 3.4.x that allowed you to add/embed a gallery album into an article. I am not seeing this feature or a way to do this. Am I missing it or has the feature not beed added or was it removed?
Last reply by chilihead,
-
Upcoming Events
-
Latest Blog Entries
-
