Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- 2.4 Upgrade
- Last reply by Cloaked,
23,028 topics in this forum
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- 2 followers
- 9 replies
- 1k views
Full updated, php 8, suddently i can't reply(none can) to some topics (they are not locked). What can i do? I moved/edited them but i have the same problem. Only in 2 topics so far Thanks in advance
Last reply by Nathan Explosion, -
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- 2 followers
- 1 reply
- 575 views
I'm trying to upgrade but I allways receive the same error: UPDATE `core_output_cache` SET `cache_expire`=0 WHERE `cache_expire` IS NULL; ALTER TABLE `core_output_cache` DROP INDEX `cache_expire`, CHANGE COLUMN `cache_expire` `cache_expire` INT NOT NULL DEFAULT 0 COMMENT 'Unix timestamp of when the cache expires', ADD KEY `cache_expire` (`cache_expire`); I did it but the error doesn't dissapear and I cannot go forward Anny ideas? Even upgradin mannualy doe'nt work because when I try to download the following message appears: Problems during creation of Your download pachage
Last reply by Marc, -
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- 1 follower
- 17 replies
- 1.1k views
Its not doing anything and stuck like this below, let me know how can we bring our site back or troubleshoot this issue. Its been like this for around 1 hour and sessions expired and giving issue like this even after retry.
Last reply by Afrodude, -
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- 1 follower
- 4 replies
- 737 views
My community not found... Blank page... and mode adm www.clubgay.cl
Last reply by Rodrigo Villarroel, -
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- 1 follower
- 1 reply
- 550 views
Hello, Today we noticed that we have some errors in system log daily caused by different widgets. I would really appreciate if you could help me. Thank you in advance for your help.
Last reply by Jim M, -
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- 2 followers
- 23 replies
- 1.2k views
The Guest Signup Widget in my community is sometimes empty. So the widget doesn't appear and I have fewer registrations. That's not so fine. Do you or anyone have an idea what could be the cause?
Last reply by Adlago, -
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- 7 replies
- 717 views
I was buying plugin: why I cant install this plugin from file in my Invision Forum system? Where I can do it?
Last reply by stoo2000, -
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- 2 replies
- 663 views
I'm looking to add a database for members to use which includes various information and some images for specific teams or organisations. I have all the data in various file formats as well as all images but is it possible to create something like this through Invision or Marketplace?
Last reply by FM Graphics, -
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- 1 follower
- 5 replies
- 584 views
I am facing the same issue with Version 4.7.9. I have tried to change the Paste Behavior mode, but I've had no luck.
Last reply by Marc, -
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- 2 followers
- 6 replies
- 756 views
Hi, I can't seem to locate the option to delete all articles/records from a Pages Database except for 1 at a time. I have a DB with over 400 records. Er, little help? 😁 Many thanks!
Last reply by Marc, -
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- 1 follower
- 3 replies
- 647 views
Sorry, an unknown server error occurred when uploading this file. (Error code: -200)
Last reply by Marc, -
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- 1 follower
- 4 replies
- 1.1k views
Do you know why my cloud-hosted website would display this?
Last reply by Matt, -
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- 2 followers
- 12 replies
- 1.9k views
I have setup a test product as I begin to create our online community store. I chose Stripe as our payment method and have the correct/live secret, publishing and webhook details saved but when processing a payment the below message appears. 'There was an error processing the payment. Please try a different payment method or contact us for assistance.' When trying to purchase the test product I key in all the card details correctly and yes I do have the funds 😂 but it fails each time. The stripe account is in live mode and everything verified. Is there something simple I'm missing here? Currently the store is set to Admin visibility only while I'm…
Last reply by Marc, -
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- 1 follower
- 3 replies
- 761 views
Hello, I am trying to send a bulk mail, however there is one profile field that gives an error when I leave it empty and I don't know why as it doesn't differentiate from other field. Is there something I am overlooking or is this indeed a bug, and how would I go temporarily fixing it? Thanks in advance! Kind Regards, Thomas
Last reply by Jim M, -
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- 3 replies
- 582 views
Before the recent update, users would land on the forum page when they logged in. After the recent update, they now land on "Home" after logging in and it says that Page Does Not Exist. I'm pretty much a novice. How do I set my main forum page as the default home page? Thanks in advance
Last reply by Jim M, -
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- 2 followers
- 3 replies
- 508 views
Hello I wonder, is it possible to limit or prevent the submission of files in the clubs? Because my members can not on the site but in the clubs they can submit the number of files they want and I can not find settings preventing this feature in the clubs if it exists, can you tell me where ? Thanks
Last reply by Marc, -
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- 1 follower
- 4 replies
- 845 views
Good morning, I noticed that when I updated to 4.7.10 and then updated my skin. It looks like updating the parent them doesn't update the version number of the child theme in the database, causing the child theme to look outdated. This was verified by @Ehren on his site. https://www.ipsfocus.com/forums/topic/7894-how-to-install-and-upgrade-themes/?do=findComment&comment=69684
Last reply by Marc, -
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Hi, Just configuring a new installation and getting this error - we are using the default theme. Any ideas?
Last reply by Marc, -
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- 1 follower
- 2 replies
- 569 views
Cannot continue upgrade and site is offline - urgent!!
Last reply by BRIAN MCELDERRY, -
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- 2 followers
- 2 replies
- 597 views
I have one home2000.com, Invision Forum. I hope that if the user uses home2000.com and has a suitable membership, the menu system will display a menu system that is unique to this membership. If the uses a different URL, amerifax@com, the menu system would be different. www.home2000.com - The menu display would be something like this. home2000 Forum Gallery Browser amerifax@gmail.com - The menu display would be something like this. Amerifax Forum Gallery Browser Events Bob Snow www.home2000.com
Last reply by Marc, -
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Hello, TL;DR; I'm currently fighting with a compatibility issue between IPB 4.7.9 and PHP 8.2. IPB reports that PHP version is ok and that all is good from this side. But all email sending are failing because of the following error: 4C143/1 Creation of dynamic property IPS\Email\Outgoing\Php::$language is deprecated Do you maybe have an idea from where it can come from please? Longer problem description below Now I went a bit ahead and started looking into it to check if I could not fix it myself. First thing I did was to create language property in the _Email abstract class. I made a mistake and created it as protected. Error was gone…
Last reply by Marc, -
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I have 3 top Menu selections on my www.home2000 website, home2000 Amerifax, and Wisconsin. I would like them to each have a separate forum and gallery plus there unique menu (Amerifax & home2000. Is that possible, and if yes how? Or is there a way to have a menu that can group as if separate entities? I hope that makes sense. Bob
Last reply by Marc, -
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SPAM
by David Tingen-
- 2 followers
- 7 replies
- 1k views
I am having a lot of spam on my board. I already installed hCaptcha, but spam is still being created. Please help!
Last reply by VaBeach_Guy, -
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- 1 follower
- 2 replies
- 659 views
I need a better understanding of how the menu system works. 1. I have 2 URLs to access my home2000.com site. home2000.com - Its home page should have its own look (describing its function) and menu system. amerifax.com - Its home page should have its own look (describing its function) and menu system. 2. How do the menus work. As I see it the top menu calls the Second layer of menus. Top Menu: home2000 Amerifax Wisconsin Bob Browse Activity Called Memu: Clubs Forums Blogs Events Articles Downloads Gallery Staff OtherUsers Leaderboard. As I See it "home2000" calls and shows Called menu. How to set up a menu to display only what I…
Last reply by Clover13, -
- 1 reply
- 730 views
Getting this in error logs while setting up the system. Could not write to Store-FileSystem (furl_configuration) #0 \system\Data\AbstractData.php(108): IPS\_Log::log('Could not write...', 'datastore') #1 \system\Data\Store.php(245): IPS\Data\_AbstractData->__set('furl_configurat...', '{"login":{"frie...') #2 \system\Http\Url\Friendly.php(730): IPS\Data\_Store->__set('furl_configurat...', '{"login":{"frie...') #3 \system\Http\Url\Friendly.php(676): IPS\Http\Url\_Friendly::buildFurlConfiguation() #4 \init.php(902) : eval()'d code(19): IPS\Http\Url\_Friendly::furlDefinition(false) #5 \system\Http\Url\Friendly.php(90): IPS\Http\Url\cms_hook_FriendlyUr…
Last reply by teraßyte,
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