Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by D-Trox,
22,828 topics in this forum
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- 3 replies
- 420 views
I've seen there are some discussions regarding blank space, but I think the existing ones refer to something else (otherwise, please feel free to merge this one into an existing topic). I've seen that some specific members generate a lot of unnecessary space after their text generally. For example, I've just got this from one of my members: And the source it's like this: Is it just my forum or have others seen the same? I'm on 4.7.6 by the way.
Last reply by PPlanet, -
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- 6 followers
- 43 replies
- 2.5k views
Pages database now has stopped adding the new databases you create as a tab on any restricted moderator groups in order to give you access to add, edit, and delete messages. And on an existing old database that already added on the restricted moderator tab if you don't enable all above options, the restricted moderator groups who doesn't have access to add, edit, and delete messages won't be able to see any reported contents from this database. Even on fresh installation the Article database that pages created whenever you installed the system doesn't exist as a tab on restricted moderator groups. Also, all restricted moderator groups are able to a…
Last reply by Stuart Silvester, -
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- 1 follower
- 4 replies
- 455 views
Hello, I have an application I have gotten and wanted to re-download it as I did some work on my website. When I go to the application to download I can't do so as it just says renew first before I can redownload it even an older version.. I thought the buyer was allowed to download the resource I bought. I just wanted to understand if I'm understanding it correctly or not.
Last reply by DawPi, -
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- 2 followers
- 4 replies
- 475 views
Can anyone advise how I can uninstall a looked addon after upgrading. I was expecting an updated version of Classifieds, even paid the update fee and no update has been forthcoming nor has there been any communications from the developer. Not only have I lost my money but also am stuck with a locked addon that I can't get rid of
Last reply by Marc, -
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- 2 replies
- 527 views
How get this button back like was before? ips 4.7.9 beta 3
Last reply by Jim M, -
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- 2 followers
- 2 replies
- 535 views
Hello, where can I set to receive e-mail when registering a new user?
Last reply by ThunderBlue, -
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- 2 followers
- 28 replies
- 1.7k views
Hello all, Members have the option to send attachments with their PM's, the only problem is that the attachments do not reach the recipient; any idea?
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 444 views
Is it possible to edit the date that a user last logged in? I want to prune our member list, with some users having not logged in for over 10 years. However, there are a couple of users in that list that I need to retain their accounts so can I edit their last logged in date, so not to delete their accounts when I prune? Thanks.
Last reply by AshieF73, -
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- 1 follower
- 3 replies
- 508 views
Hello, the forum is inaccessible as well as the PCA error 500 What would be the solution please? Best regards, Stephane
Last reply by Marc, -
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- 2 followers
- 3 replies
- 311 views
Hi team, I've the user with id=2244 that had a annual subscription aproved manually by me and when finish your subscription period IPS not send any mail to renewal to the user. IPD should send the expiration situation in any case to inform user for this situation. Now I've a user unsubscribed and he and me haven't any info about it. Have you take a look if can be an issue? Thanks a lot.
Last reply by Marc, -
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- 2 followers
- 8 replies
- 837 views
Hi, On my forum we used the feature where when you reached max rank you could use a custom title that displayed next to your name/avatar. I've just upgraded from 4.5 to 4.6 and these have all vanished and I can't see a way of enabling them. This feature hasn't been removed has it? I had a scan of the 4.6 release notes but can't see any mention of it. I can see that you can add a member title in the profile but that's an all or nothing setting rather than being enabled on rank.
Last reply by Marc, -
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- 1 follower
- 1 reply
- 335 views
In forum/admin/?app=core&module=bulkmail&controller=bulkmail&do=preview&id=27 How do I go about updating this to threads I want?
Last reply by Marc, -
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- 1 follower
- 4 replies
- 669 views
Updated my server to PHP8 (Thanks for that headache of a requirement) and tried to upgrade the forum, but the update stalls every time. In firefox I get a blank screen, in Edge I get the following error: Unknown column 'app_requires_manual_intervention' in 'field list'/home/sites/plan524/dailydiapers.com/htdocs/board/applications/core/setup/upg_107400/queries.json - query #3
Last reply by Marc, -
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- 2 followers
- 12 replies
- 955 views
If the alert has an expiration date, it disappears from the list after that date . Is that normal? Edit Pls move to Help&support forum
Last reply by Marc, -
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- 1 follower
- 20 replies
- 1.5k views
Hi, after the last update with PHP 8.0 have a problem with the forum. Also i cant login into the forum. any ideas ?
Last reply by A.G., -
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- 5 replies
- 761 views
Hello InvisionCommunity. I have some issues and i want to resolve them. 1. The forum evict us from the account ( not only me, this happens to all users ). This happens 4-5 time on day and persists 10 - 15 minutes. 2. Manage Blocks doesn't work ( proof here - https://prnt.sc/Ea38OCJPbpeW / https://prnt.sc/er9cfejHa84I ), and i don't know how to resolve it. 3. When i try to install a plugin doesn't work ( and i don't have cloudflare and also i send an email to the host about the issue and they said, the problem is not from them ) - proof here - https://i.imgur.com/btt99nr.mp4 P.S : I don't want to reinstall the forum because i don't want to lose all my users, all…
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 508 views
I have a member who tried to send me a message but got this popup: I am not sure where to check as other members have sent me messages before. She is in the same "group" as others so where would I check for such limitation?
Last reply by Carole Asselin, -
- 2 followers
- 6 replies
- 606 views
A couple of members pointed out that the "Join date" on their profile is inaccurate. It seems like all the dates are pointing to when I installed the platform, in September, while those members had joined the site several years before. Is there a way to fix that? I am using SSO plugin to integrate with my WP installation. I am not sure if it is related or if something else should pull the data from WP to display accurate data on the members. Thanks.
Last reply by Carole Asselin, -
- 2 followers
- 6 replies
- 788 views
Hi, I wanted to test the API to send a private message, I think it doesn't work? I don't understand the error, it seems correct according to the documentation, is it a software problem? No error message in IPS logs. Parameters $post = [ 'from' => 26583, // Bot Account 'to' => [17997,26105,22505], // Staff //'to' => [22505], 'title' => 'title of private message', 'body' => 'send by api', ]; Dump test.php:52:string '{ "errorCode": "1C374\/3", "errorMessage": "INVALID_RECIPIENT" }' (length=72) Sincerly, ASIKOO
Last reply by ASIKOO, -
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- 1 follower
- 5 replies
- 777 views
Hello, when I edit source of forum post, some special characters are shown as HTML entities which makes the content in code really hard to read, for example ší shows as ší 😔 Is it possible to save them as standard characters? 🤔
Last reply by Richard Arch, -
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- 2 followers
- 9 replies
- 905 views
Hello Community, I recently decided to upgrade to the latest and greatest version, however I am having a error when upgrading. Column count doesn't match value count at row 1 /var/www/vhosts/moriyashrine.org/httpdocs/applications/core/sources/Setup/Upgrade.php::767 Error 1136 I have already upgraded PHP to 8.1 and I even recopied the suite files to ensure that everything was copied over. Anything i can do to mitigate this so I can continue the upgrade? Thank you in advance!
Last reply by Marc, -
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- 3 replies
- 698 views
I was upgrading the software as was continuously suggested by the daily pop up from software, and now there's an error. I have no idea what it means. I keep hitting the Continue and Retry buttons, but same error code appears. The site is naturally down and not sure what to do to fix this. My host said this: " Hello, we would need to handle this on the software side directly with Invision, please submit a ticket and they can get this fixed up for you quickly I'm sure. " I am running PHP 8.1 The error: /home/lisa/domains/rightnation.us/public_html/system/Patterns/ActiveRecord.php::142
Last reply by Jim M, -
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- 3 followers
- 4 replies
- 753 views
I have a major issue with spam, as numerous spammers use the "About Me" section in profile fields to add spammy URLs. Is there a way to disable this feature for new users?
Last reply by Ocean West, -
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- 3 followers
- 3 replies
- 699 views
The link back to the PWA uses “untitled” as the app name when opening the link with an external app. Perhaps the manifest is missing an app title attribute? Here is a screenshot when opening with Chrome from the Invision Community PWA: Here is opening the same link from Safari:
Last reply by Ryan Ashbrook, -
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- 1 follower
- 2 replies
- 520 views
As the title says, when I write a PM and click submit a reply, the button greys out and says saving. I have to go off the page to continue using the site, but the messages are sent, sometimes multiple times. I have disabled all third party addons but it still does it. I'm not sure what could be causing this!
Last reply by boro_boy,
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