Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,926 topics in this forum
-
- 0 replies
- 247 views
Hello. I'm trying to figure out how to make a simple "what's on your mind?" block. If it's feasible I was thinking one could just edit the default "Recent Status Updates" Block to only have the "What's on your mind?" box and not display recent status updates underneath. Ultimately I'm making something that looks like this, a block that I can put on my front page to make it even easier for my users to update their statuses and all that fun stuff. or even better would be this without the title bar thing at the top, Unfortunately I just have the idea and not the knowledge on how to execute it. If there is any kind souls out there that could help m…
Last reply by IrishInsanity, -
- 2 replies
- 250 views
What is the official time? Waiting for domain name pointing
Last reply by Saurabh Jain, -
- 0 replies
- 235 views
if you have error 500 after upload plugin or language in admin cp, like this: http://www.domain.com/admin/?adsess=29feb8985ba3e8d72847171faf9a79f0&app=core&module=applications&controller=plugins&do=doInstall&file=/tmp/IPSqL0t2m&key=85de6c8d91c9e7ce374991fa56a8dd78 solution is deleted all content in datastore (include .htaccess), except index.html.
Last reply by MataVirgenes, -
- 0 replies
- 504 views
Hi, I tried the bulk mail feature for the first time over a week ago but not everyone received the email (didn't arrive in the junk folder either). I have several accounts of my own set up with valid email addresses and with the news and info emails option switched on but none of them received the email either, which was supposed to send to the entire membership. There are no errors in the email logs, and the 'test email settings' feature sends test emails just fine (even tried one of the email addresses the bulk email failed to send to, and it worked in testing too). The bulk emailing system said it sent to all 7,448 members in 12 minutes and 34 seconds. Is thi…
Last reply by GarethM, -
- 2 replies
- 207 views
Hello I have just switched to a new host and i'm trying to upgrade from 3.4 to the latest version, i didnt get to run the board on the new host host yet I didnt transfer my old board files and I have imported the database using webmin The problem now is that the upgrade won't load at all ( error 500 ) however a new installation does start, i didnt went on with it I dont know if it's related but while in all of the ipb versions i used until now I had to enter some details in the conf_global.php file, in the latest version the file is completely empty, is it supposed to be that way?
Last reply by Kenneth Baker, -
- 5 replies
- 325 views
I've followed tutorials so far on setting up the Release Notes for Pages which looks and works great. But is there a tutorial for setting up the IPB Guides, I like how you can have numbered steps. Many thanks!
Last reply by Lindsay Snow, -
- 1 follower
- 1 reply
- 203 views
Hi, When posting one of my pages article on Facebook, a thumbnail from another article is generated. How can I decide what thumnail is being generated? Possible without coding?
Last reply by opentype, -
- 2 followers
- 4 replies
- 275 views
I get the following error overflowing my logs. One every minute or more. #0 /home/xx.no/system/Dispatcher/Front.php(432): IPS\_Widget::load(Object(IPS\advancedtagsprefixes\Application), 'tagCloud', 't18svfbyi', Array, NULL, 'vertical') #1 /home/xx/init.php(442) : eval()'d code(32): IPS\Dispatcher\_Front->finish() #2 /home/xx/init.php(442) : eval()'d code(57): IPS\Dispatcher\tripreport_hook_embedMap->finish() #3 /home/xx/system/Dispatcher/Dispatcher.php(131): IPS\Dispatcher\chat_hook_tabNewWindow->finish() #4 /home/xx/index.php(13): IPS\_Dispatcher->run() #5 {main} I have uploaded the fix from the KB article https://invisionpower.com/4docs/knowledgebase/…
Last reply by newbie LAC, -
- 2 followers
- 1 reply
- 250 views
My holiday blog is built on Joomla. (Greetings from Korčula, an island off the coast of Croatia, by the way!) I'd like to make life easier for my wife by converting it to IPS4 instead. In itself, this isn't a bad project for me to learn from. I know what I want the theme to look like, I know the Joomla database, I know which articles I'd like to move into Pages, and so on. The one thing that I'm not sure about, though, is how one recreates users in a conversion, maintaining the original credentials. For good reason, I can't go into the Joomla database and see what each user's password is. Everything is hashed, just as it is on IPS4. In Joomla I have the fol…
Last reply by TSP, -
- 0 replies
- 203 views
Is it possible to run a search to find which members have left a certain text field empty?
Last reply by phidler_merged, -
- 1 reply
- 235 views
Hi, my site has lost its skin and I need to turn it temporarily offline while I fix it. Where is the menu option to turn it offline - without the skin it is difficult to navigate. Is there another way to toggle it offline. Thanks in advance!
Last reply by Adlago, -
- 1 follower
- 9 replies
- 586 views
Image kinda explains itself, there is no box to actually write and post in a topic.
Last reply by Krzysztof Morszczyzna, -
- 3 replies
- 278 views
Here's an odd one but hopefully an easy fix? Since updating to 4.1.14.2 recently, Images that users post where the URL contains a space aren't displaying. All others are working fine. For example, this URL doesn't display the image on my forum but works OK here (there is a space between 'mobile' and 'uploads' within the URL but appears correctly encoded): http://i1014.photobucket.com/albums/af261/g4gzg/Mobile%20Uploads/2016-09/IMAG0941_1_zpshhnutipz.jpg The problem seems to occur every time the URL contains a space (%20). The HTML looks OK within the editor and the URL seems to be encoded correctly: <a href="http://i1014.photobucket.com/albums/a…
Last reply by watchhead, -
- 1 follower
- 12 replies
- 630 views
Hello everyone, I need urgently Ticket System for my forum, the system is IPB4, I searched all Markt something to do with it, but I found nothing .. I saw such a mode exists for IPB3, Can anyone find me / bring me a paid download / free modem's request Ticket System? Visualization of the modem: http://prntscr.com/cczupf - I took a picture from Google. I'd love to please help! Thanks.
Last reply by Gil Ronen, -
- 1 reply
- 247 views
Hello, I will probably need a plug-in for this but I couldn't find anything related. What I would like to do, is to create a form where I can choose if a certain member gets a certain custom point and not to go to each profile manualy For example, I have a custom field in a profile that is called "Practice Points", the answer is numbered (1,2,3,4....) I would like to have a custom form where I have a list of members, and then I can just press if a certain member gets a point. Is there something out there that could help me with this?
Last reply by Savagebeard, -
- 1 follower
- 2 replies
- 215 views
I have question regarding an image being used in a topic, and at a later date, the image is used via "Insert Existing Attachment". Here is the scenario, I create a topic (Y), and I upload in image and insert it into that topic. Now that topic was created a year ago by now, and at a later date, I create another topic (Z), and I use the "Insert Existing Attachment" feature for my new topic, I chose the same image that is being used in topic (Y). All is good, but, few months later, I come across topic (Y), and I find that I want to delete that entire topic. So I do. It's gone now. Does the image I used via "Insert Existing Attachment" for topic (Z) disappear a…
Last reply by JohnCourt, -
- 5 replies
- 572 views
Hi, Can I send bulk email to all my registered members, but not send to those who unticked the "ok to recieve news" button? Best, Stig
Last reply by Adlago, -
- 2 replies
- 234 views
Hello All, I wonder if anyone can help as this one has me stumped. Our forum has had the Gallery application available for a while now but, with the recent problems with Photobucket (is anyone else experiencing some PB hotlinks not displaying images in posts?) we have seen usage of the Gallery increase among our members. The Gallery itself works fine. The issue is when some users want to insert one of their gallery items into a topic / reply using the 'insert other media' ¦ 'insert existing attachment' option, For some users, when they click on 'insert existing attachment' they receive a message from the forum saying 'Something went wrong. Please try…
Last reply by watchhead, -
Forums links
by kmk- 1 follower
- 2 replies
- 232 views
Hi, I have the pages app purchased, but this is over the forums, when I make pages like defauld, the forums can not access. And I can not find some link like domain/index.php?/forums
Last reply by kmk, -
- 1 follower
- 0 replies
- 232 views
after a specific time period? For example I want a "For Sale" ad to display for 30 days, then no longer be displayed to members. In v3 their was a setting to do this, but tech support is telling me it is no longer available. (The objective is to only have current active ads displaying, not ones that are 6 months old.
Last reply by P15-D24, -
- 1 reply
- 267 views
Greetings IPS Community. I would like to create a full backup of my entire website. How would I be able to do this? My website is http://www.industry-gaming.com/forums Reason for asking is because I want to get rid of my primary website (domain listed without the /forums) and use my IPS 4 as the main website instead, but I don't want to start over from scratch.
Last reply by Boomer12, -
- 1 follower
- 1 reply
- 263 views
Yesterday I upgraded to the latest version and now I am no longer able to insert images hosted by Imgur (external) in my posts. Any ideas?
Last reply by Boomer12, -
- 1 reply
- 221 views
I've been through all groups and gallery settings and everything is marked with Administrator access. All of my admins are only admins - no sub categories but we can only see the above the fold area in the live galleries. I suspect this is a setting I've recently changed but hoping someone else has made the same mistake or seen this problem and can save me some time by offering a a fast track to what would be the most likely problem.
Last reply by Boomer12, -
- 2 followers
- 1 reply
- 247 views
I would like to stack an extra header and footer ad banner vertically on my site. I'm running google AdSense and want to keep the 3 factory positions going with AdSense but want to add a second banner below the hear and footer for local vendor ad banners. So how do I add a custom ad banner position?
Last reply by Mopar1973Man, -
- 1 reply
- 266 views
Newly upgraded to 4.1. I periodically like to prune the member ranks by deleting zero-post accounts that are over 30 months since last login. The search feature is fast and well-designed. But the results only yield eight records, with no indication of additional pages of results. However, if I choose the "Prune Members Found" text link above the list, an alert warns me "This action will remove 176 members from the community completely. Are you sure you wish to proceed?" I tried a different search, this time for addresses containing "@aol". Only 15 records were displayed, however the Prune feature warned me that 71 would be deleted. Any idea what I need to d…
Last reply by phidler_merged,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
