Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 1 follower
- 0 replies
- 232 views
Hey, how can I access the "follow" link, now it shows "nofollow" link. I would like to only one area, not the whole forum.
Last reply by Riksa, -
- 0 replies
- 277 views
Is there a way to block members from uploading a profile or cover photo? Or is there a way to have a set of pre-selected photos for members to choose from?
Last reply by susan.francona, -
- 1 follower
- 1 reply
- 350 views
Okay so I am new to these types of forums and am trying to get used to some of the features. I am noticing on my site, theres different drop down menus for Forums, Calendar, Online Users, Profile, Admin CP, Mod CP, etc. Is there any way for me to get rid of the drop downs and just have these things display across the top of the forums? Also if so how would I be able to decide which to display and which to completely hide or get rid of?
Last reply by Meddysong, -
- 5 replies
- 281 views
I am trying to set up Twitter log in on my IPS suite but I'm being met with the following error: I've reset the API key/secret several times on Twitter and still having no luck. Any reason why this could be happening?
Last reply by sweethoney, -
- 1 reply
- 214 views
My vbb5 forum has over 62000 user, and after migration the number of user is much lower (47000, 50000). Is this a problem of hardware or something?
Last reply by AndyF, -
- 1 reply
- 293 views
Hi, I would like know why there is an update in my client area and it's not available on the admin/upgrade link of my forum? After downloading the 4.1.17 of the client area and replacing it on the forum folder I had to recover the folder because it started to give a error with red squares around and nothing worked later. There is any special configuration to setup? I always received a message when a new release arrives, but now it completely ignored me. my forum link is aecomic dot com/forum
Last reply by SaltyBart, -
- 0 replies
- 212 views
A test email could not be sent. Check the settings entered are correct or contact your hosting or SMTP provider for more information. 535 Incorrect authentication data Anyone getting this recently? I made no changes to server or to mandrillapp and all of a sudden all emails ceased with this error message
Last reply by Sheffielder, -
Hi guys! I would like to download "emoticons" for IPB 4 Where can I to make it? Thanx!
Last reply by AndyF, -
- 0 replies
- 205 views
Can a forum be "active topics" button / link from seeing directly active, ie the most recent posts
Last reply by Riksa, -
- 0 replies
- 266 views
Hey folks! I'm wondering if it's possible to put the preview for a single forum, or an entire forum category, on a different page? I don't mean the entire thread list, but the preview of the forum, so like, just putting this: on a custom page. Unless there's a single reference code I never found like "{Print_Forum_6_Here_Plz}" , I presume it's something one can do with Data List CSS, but I don't know what to refer to in the code for it. This is the code used in the tutorial: <ol class='ipsDataList'> <li class='ipsDataItem ipsClearfix ipsDataItem_unread'> <div class='ipsDataItem_main'> <h4 class='ipsDataItem_title'>…
Last reply by Lelling, -
- 12 replies
- 352 views
Hello, I would like to serve my site over HTTPS - I have updated conf_global.php to:' base_url' => 'https://www.mysite.com/' To the side of my forum I have a post feed block. The avatars in the the post feed are being served as http leading to mixed content warnings. Mixed Content: The page at 'https://www.mysite.com/' was loaded over HTTPS, but requested an insecure image 'http://www.mysite.com/uploads/monthly_2016_11/avatar.thumb.png.0389ebc5b8ad5154e6bfddcc76c7c183.png'. This content should also be served over HTTPS. Does anyone know why this might be happening? Thanks
Last reply by PPlanet, -
- 0 replies
- 303 views
how to remove How to remove "Forums" of board index with out modz Go to ACP Go to your theme Click on "Edit HTML and CSS" Search for "custom.css" Aplicate this code and save copy and past this works 100% body[data-pagemodule="forums"][data-pagecontroller="index"] .ipsPageHeader{ display: none; }
Last reply by sweethoney, -
- 1 reply
- 282 views
Hi There, Can anyone please advise how to disable the HTTPS login when enabled for IPS4 for the AdminCP ? The secondary login is really a pain and my original password was extremely complex anyway. Thank you.
Last reply by Mark H, -
- 1 follower
- 4 replies
- 345 views
Hi, A few days ago (maybe after the upgrade to 4.1.17.1?) my REST API functions stopped working. For example when trying to create a new topic (POST to /forums/topics) I'm getting this response: And my system log show OutOfRangeException::0 error: I'm using this generic code to send the API test request: $fields = array( 'forum' => 16, 'author' => 84343, 'author_name' => 'test', 'title' => 'test', 'post' => 'test', 'hidden' => 0, 'tags' => 'test', ); $curl = curl_init( $communityUrl . '/api/forums/topics' ); curl_setopt($curl,CURLOPT_RETURNTRANSFER, TRUE); curl_setopt($curl,CURLOPT_HTTPAUTH, CURLAUTH_B…
Last reply by Omri Amos, -
- 2 followers
- 3 replies
- 285 views
there is no point to maintain a blog that has zero entries. or even display the blog on the public side if it has no entries. is there an easier way to remove these in bulk? I had blogs disabled before
Last reply by Adriano Faria, -
- 2 followers
- 6 replies
- 286 views
Dear All A member has reported that he cannot see or access the Leader Board on his iPad (he also says that a couple of menu items are inactive) I don't have access to an iPad so can't comment (works fine on an Android Phone) Anybody offer any help please?? Many thanks Bill
Last reply by AlexWebsites, -
- 1 follower
- 2 replies
- 293 views
Hello guys, I've got a question about the editor I use on my forums. I am not sure what I have done, where I can change it or if I did something wrong during the theme editing but the editor on my forums looks like ... I tried to restore the editor in Admin settings but nothing changed. Any idea?
Last reply by Sabiza, -
- 1 follower
- 4 replies
- 363 views
Prior to our upgrade to version 4, we used to be able to use short links for our topics. For example, one original thread was (full URL) http://forums.accellera.org/topic/1392-missing-proxy-to-automatically-cast-an-sc_bv-element-to-a-bool/ which was also accessible via a short URL: http://forums.accellera.org/topic/1392-/ But the latter now gives a page does not exist error message wiith code 1S160/2. IP support said that it was unintended that shortened URLs would work at all in the previous version, so it was just a fluke. Does anybody know of a plug-in that would allow me to make this work? Thanks, braymond
Last reply by braymond64, -
- 1 reply
- 249 views
Hey, can the area be used (member) without registration?
Last reply by Strakks, -
- 1 reply
- 243 views
Hi, Recently upgraded to 4.1.17.1, an some users complain they can't ude the editor (new thread/reply to a thread). The error is on several browsers and both mac and win. Strangely, I experienced this error myself yesterday, and could not resolve it, but today I can't reproduce the problem. Still, some users are left with this error. Any idea what is causing this strange error ???
Last reply by claustrier, -
- 1 follower
- 0 replies
- 248 views
Hey, how do I get active for "Active topics" on the AdminCP settings? ? Thank you!
Last reply by Riksa, -
- 8 replies
- 674 views
I can usually muddle my way through these kind of things but this one has me stumped. Basically, as you can see in the above screenshots, I want the Title, user, price and questions data to be inline with the record image on mobile. If I uncheck "Block" on the firefox rules, the content moves to where I want it. I tried this code: /* Smartphones (portrait and landscape) ----------- */ @media screen and (max-width: 979px) { /* Styles */ [data-pageapp='classifieds'].ipsDataList .ipsDataItem_main { display: inline; } However, this does not work. I'm obviously not using the correct classes and it is inheriting "block" from somewhere else.…
Last reply by Heyhoe, -
- 3 followers
- 15 replies
- 398 views
Hi, how can I restrict the access to the leaderboard? I don't want guests to access it. How can I enable the leaderboard only for specific user groups? I didn't find any setting in user groups.
Last reply by Apfelstrudel, -
- 0 replies
- 243 views
hello, I have IP.Board 3.4.9 and make a test upgrade from it make dev folder inside root and copy all script there and duplicate database. re-setting global-conf, and try to upgrade to 4.1.17 I have some question : 1. Is it okay if we keep all plugin and custom themes active while we do upgrade or better disable all 3rd party plugin and custom themes back to default IPB themes? 2. I have relatively low activity forum so I use manual background processing using browser, so when this manual activity run, do we need to keep the browser active, or we can safely close it, and the manual processing still running? 3. I have cron capability on my sh…
Last reply by lordi, -
- 1 follower
- 3 replies
- 261 views
Hello, I was just wondering if what i want to do is possible and if i would be grateful is someone could explain how, On the left hand side of this page you can see a 'Political Party' profile field option. This option has 6 'select' fields and i was just wondering if, on another page, we can have it so based on the amount of people who set say X Party it displays a numerical value. An example would be On a new page it would say Members of X party: 21 Y party: 30 Z party: 5 and this would be based of the field option they select. Basically so we can count party members. I have tried to explain this the best way i can. Hop…
Last reply by Aiwa,