Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 2 followers
- 7 replies
- 423 views
When a user try unsubscribe and have a error message, the mail shows te text with the <a href= tag. Example: We could not find your account in order to unsubscribe you from emails. If you have recently altered your email or password, the unsubscribe link may have expired. You can alter your notifications settings from your <a href='www.website.com/index.php?app=core&module=system&controller=notifications&do=options'>control panel</a>. The link point to https://www.website.com/notifications/options/?do=options' and shows the notifications list, no the notifications settings.
Last reply by pequeno, -
- 1 follower
- 0 replies
- 311 views
I setup and enabled an Amazon S3 bucket for file storage. However, when I set something like "attachments" to be stored on the S3 location / method, the images don't appear in my articles. Looking further into this, the image path is incorrect within the article. The files are written to the correct S3 Bucket Path. The links in my articles are just using the S3 path without the Bucket Path / folder name. Issue: IPS isn't paying attention to the Bucket Path setting in the Storage Method configuration when reading / displaying the files. Example: Files are correctly written to http://example.com/bucket-path/image.jpg Links to the files displayed in…
Last reply by Chris027, -
- 0 replies
- 246 views
Hi all, attempting something here to identify and remove a feature (Last post information from board index) for a single forum, since this was removed. Would something like this work? {{if forum->id(7)}} <li></li> {{else}} When used here: <ul class="ipsDataItem_lastPoster ipsDataItem_withPhoto"> {{if $lastPost}} <li>{template="userPhoto" app="core" group="global" params="$lastPost['author'], 'tiny'"}</li> {{if $lastPost['topic_title']}}<li><a href="{$lastPost['topic_url']->setQueryString( 'do', 'getNewComment' )}"…
Last reply by AlexWright, -
- 1 follower
- 2 replies
- 226 views
If I want to buy an application for more than one site on the Marketplace, do I just buy it again? Does it record that I have two seats of something for two sites? Thanks JM
Last reply by socceronly, -
- 1 follower
- 6 replies
- 315 views
Greetings. I have a section in my community where we review items. I have the review pictures attached in a post: 5 stars, 4 stars, 3 stars etc. Those review pictures are attached in a post inside a topic with the rules etc. For example this: We copy and paste those pictures to insert into the posts. The source is always the same, pasted in different topics. The problem is that I would like to replace ALL the pictures pasted in the review forums with a new one. I'd like to find a way to do it at once. I dont' want to go post by post to replace each picture. For example, I would like to replace all this pasted in the topics: by this fo…
Last reply by markymids, -
- 1 follower
- 7 replies
- 429 views
Why doesn't the feed block match the record listing? Visually speaking. One is a sensible thumbnail & teaser, the other makes the site look like an excel table. I was hoping this changed, but I can't see that it has. Is there some way to do this?
Last reply by socceronly, -
- 2 followers
- 1 reply
- 237 views
Hey guys and gals, I'm running a 3.4.9 instance (I know, OOS in April) and came across an issue today where the site's skin creator's website appears to be either hacked or they updated their security and it's resulting in prompting for Windows login credentials to access the site. Their skin included a JS that embedded their logo and website address for credit, and as a result began to show this Windows login credential popup on my site when attempting to load said image. I removed the offending code, and notified my users to update their Windows passwords if they accidentally entered it on the site. I do not have a sense of how long this issue existed, nor th…
Last reply by Colonel_mortis, -
- 1 follower
- 0 replies
- 240 views
Is it normal to have 90 pages of the same error message over the past 30 days? I assume this indicates something is wrong, but what?
Last reply by marklcfc, -
- 2 followers
- 2 replies
- 231 views
Using Converter 4.1.18.2 (101089), you can not select the source software as you can see in the attached image. Anyone have any tips?
Last reply by DSystem, -
- 0 replies
- 278 views
We just noticed that when you quote someone the handle of the person is no longer coming up. Does anyone know what setting that is to put that back on there?
Last reply by tpasa, -
- 0 replies
- 384 views
Hello, I use this converter https://invisionpower.com/files/file/6823-ips-utf8-database-converter/ and i have big problem with posts/topic/shoutbox/profile member, etc.
Last reply by MynDoSCSC, -
- 2 followers
- 2 replies
- 254 views
I am installing the IPS. When it finishes it seems that some CSS is missing and everything is messed up as you can see in the images. I've uploaded several files and checked the files and I do not think what's missing.
Last reply by DSystem, -
- 1 follower
- 0 replies
- 254 views
Hey, Is it possible to make a profile field unique so that 2 users may not have the same content entered? Need a way to implement this to an existing field, willing to pay for a quick plugin if necessary.
Last reply by enigmapatrick, -
- 2 replies
- 246 views
Not sure how / why but Guest posting was turned on for a while. Is there any way to delete Guest posts that on Pages Articles that were not stored in a Forum?
Last reply by Faqole, -
- 1 reply
- 254 views
I'm using my IPS for month now and just bought the pages service but i don't know how to install/enable it. so how to install this new services which wasn't included at the first installation
Last reply by GriefCode, -
- 4 replies
- 257 views
Hi. I noticed that this forum was for help for 3. something and below but I couldn't find the one for 4. something anywhere so I'm hoping I can maybe get some help here anyway.. Can anyone tell me is there a way to mass prune potential spammers who are asking to become members of my forum? In my last version I could click on a tab that ticked all the potentials on the page and then just unclick the ones who were ok and delete all the rest as a batch. In this version I have to do each one separately and this is taking an absolute AGE! My forum is running on 4.1.14.3 Thanks for your time..
Last reply by StormRise, -
- 0 replies
- 253 views
This may be a silly question to most of you, but I'm running a IPS forum website and have used the WYSIWG builder for the main webpage banner logo, along with the 3 column layout template. It looks great and everything lines up when the browser window is shrunk down a little. But when the window is expanded, the 3 column become wider than the top graphic which only stretches to a point. Then it looks terrible. How do I make the top graphic stretch to match the 3 column when the window is expanded? Appreciate any help you can give. Thanks.
Last reply by fourday, -
- 4 replies
- 413 views
Hello all, I am currently running IPS 4.1.13.2 and wish to upgrade to the latest 4.1.18.2... I am wondering what would be the best way to go about this, seeing that there has been about 9 updates that I am missing in order to bring it up to 4.1.18.2!! Should I revert EVERYTHING back to stock, such as templates, custom edits, etc? So that I make sure everything gets updated and I would basically start with a fresh installation to which I can manually re-do all template edits, or is there a different way to go about this? Thanks in advance!
Last reply by LDDG, -
- 2 followers
- 4 replies
- 266 views
Hi, just found out that calendar week view causes soft 404 errors in Googles search console (WMT). /forums/calendar/x-calendar/week/yyyy-mm-dd/ Anybody else having those errors?
Last reply by Apfelstrudel, -
- 0 replies
- 229 views
Is there a way? Thanks!
Last reply by openfire, -
- 1 reply
- 255 views
So I got my app done via facebook and my account synced in to be able to use the facebook profile picture and that worked fine. When I try to synced in my wife account I get this error: App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions. is there like a few days wait before the app works for everyone?
Last reply by Luc Wolfe, -
- 0 replies
- 261 views
I would our admins to be able to view the changes by our moderators only, and not have our members edits in the moderator logs. It gets a bit confusing and I start doubting who we made moderators or not on our forums due to this. Is there anyway to sort actual moderator changes from members who edit there posts? i.e: Have a separate list for normal member edits and one for actual moderators?
Last reply by TDBF, -
- 7 replies
- 322 views
Any idea on how i can set a default member group depending on which option they select in Custom Profile Field during registration ? For e,g Registration page -> select box -> server names as values -> selects chicago as the value -> forum assigns him to chicago member group is this possible ?
Last reply by GriefCode, -
I was purchasing the $200 version of IPB and it told me I needed to wait a little while to get it approved. Within that time I realized I needed to pay for other things, so I went back to the pending order and cancelled it. The next day, $200 was still taken out of my paypal and I haven't heard from IPB since (this was 2 days ago). Is there any hope of a refund ASAP? I did not even touch the license or anything I have purchased yet. I need to wait a few weeks before I can afford IPB again.
Last reply by ByronB21, -
-
- 5 replies
- 297 views
Hoping someone can help me edit the globalTemplate to show a different header on the homepage than every other page. I have a large image on the home page, but don't want to burden the members with having to look at it on every other page. I was thinking a conditional if statement like: if homepage, then HTML for header, else minimal header with just a logo
Last reply by AVSIM.com,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
