Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 15.1k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
22,835 topics in this forum
-
- 2 followers
- 3 replies
- 317 views
I noticed the color picker with fewer colors, but I used to be able to right click a topic title and it produced an editable box where you could change/modify the title. Has that been removed? It no longer works since upgrading.
Last reply by rgf100, -
- 1 follower
- 6 replies
- 324 views
Signed up thinking there is a resident chat function, but learned it is being discontinued although still listed on marketing brochure/website. I have cometchat, but there is no documentation that I can find on installing cometchat on IPB Cloud. Can someone help. I installed on a rival hosting and it was a piece of cake, but can't seem to figure out on IPB. Thanks.
Last reply by Harry Douglas, -
- 1 follower
- 7 replies
- 264 views
Hi I am looking into setting up a non-profit. Although products are likely, donations are definite... my question is about hooking up the commerce module to paypal donations. Their donations button allows for creating monthly donations, but I plan to reward those giving monthly donations and I hop to do it via the invision commerce module. Is this at all possible? If i create a member group, can I create a monthly donation subscription via commerce that will assign members to that group? I know I can do this with subscriptions that are not donations. If this is not possible... are there any other possibilities I should look at? Monitoring monthly paypal don…
Last reply by Songstuff, -
- 0 replies
- 190 views
Right now if someone clicks on an advertisement on my forums, the ads website opens in the same window as the Board, instead of in a separate Window/Tab. Is there an adminCP function that can set ads to open in a separate window? (These Ads are placed using the native IPS Advertisement functions/section.) I can't seem to find any. Thanks.
Last reply by Allen Bradford, -
- 1 follower
- 13 replies
- 467 views
After upgrading, nobody's flag is showing in their profile. It looks like the wrong variable is passed - everyone's country icon is {key}.gif Ideas? Thanks
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 225 views
...without letting them access things like the AdminCP? All I want to do is make a group of Admins/Mods and give them the ability to lock/merge/delete/etc threads, warn other members, see IPs and basically all mod-related stuff, but I can't seem to find a way to give them any powers outside of making them actual "site owner" admins and letting them access the AdminCP, which is not something I want to do. Please aid me.
Last reply by opentype, -
- 1 follower
- 0 replies
- 234 views
Hi, I recently moved my forums to a new server (PHP 5.4->PHP 7.0, Apache to NGINX), and today I decided to test if registration is working properly. Unfortunately, I found a problem I can't resolve myself. Once 'create my account' button is pressed the page reloads only to tell the user that the username is already taken. No verification email is sent to entered email addresses either. The strange part is that new account is added as a member, despite the requirement for email verification. Before submitting the form and after: Members are added to the database, despite shown error. Also, for some reason IPs are wrong. …
Last reply by WhyCry, -
- 0 replies
- 193 views
Greetings. I am not exactly sure where to put this, so apologies in advance if I'm in the wrong section. I currently have a drop-down selector box with a bunch of states listed (Australia) and want to know if there is an automatic way (without going via subscriptions) to link a particular selection to a state secondary group. As an example, if a member lives in Queensland (QLD) and selects this option from the drop-down box, I'd like for them to be added to the QLD group as a secondary option. Is this at all possible, or am I living in a fantasy world? Regards, ClubCuddly.
Last reply by ClubCuddly, -
- 0 replies
- 193 views
Can anyone tell me where I can edit the email wrapper background color?
Last reply by AlexWebsites, -
- 1 follower
- 0 replies
- 196 views
Is anyone running IP Downloads and serving the files from above of the Public_HTML level? I want to have IPB store and serve files from that level, but not sure if uploading, importing or downloading will stop working if I try this. Changing the setting and waiting is not an option because of how many files i have.
Last reply by Phillyman, -
- 0 replies
- 220 views
Hello i want modify mail theme for commerce, when customer buy product from commerce he receive this mail, but i want add some written and link need modify theme mail : Transaction Approved ? or this mail theme is other ? thanks Hi XXX, Thank you for your order at Forum. Your payment has been received and approved. — Forum Order #2725 View Order NEW description + new link
Last reply by krikri89, -
- 0 replies
- 207 views
I can't seem to find a way to do it.. must be missing something!
Last reply by markymids, -
- 0 replies
- 205 views
On Firefox I get handles around my images to resize them if I want, I do not get that option on Safari & Chrome. Does anyone know why? I know you can double click on an image, but it doesn't seem to let you make it bigger by doing that. Big plus for Firefox users.
Last reply by markymids, -
- 1 reply
- 183 views
Right I'm wondering is there a specific Way to show an Article in a block?
Last reply by TAMAN, -
- 1 follower
- 6 replies
- 404 views
How can I Disable the Invis Log in
Last reply by DustyDevil, -
- 4 followers
- 5 replies
- 259 views
Dear, We are running the webhost with SSL ( https://www.ssllabs.com/ssltest/analyze.html?d=duken.nl ) The most pages are secure like: https://www.duken.nl/forums/home/ / https://www.duken.nl/forums/discover/ etc. But some like: https://www.duken.nl/forums/ are not. They don't have the green SSL lock but the information icon. Is there a way to fix this? Thank you, regards,
Last reply by The Old Man, -
- 1 follower
- 5 replies
- 249 views
Hi guys, I'm having issues with the notification string about several new posts on a topic, more specific on this one: {!#[?:%s commented on]} %s It looks like this: However it is listing 3 users without any space or commas, it should be "Faiyez, Estrabul, Pablosamo commented on...", this is the default string, I have not translated it, any idea on why it is not working? Has any other string affected it? Thanks!
Last reply by Jed Rosenzweig, -
- 1 follower
- 2 replies
- 239 views
I am trying to figure how to put the topic / post counts next to each other as opposed to stacked like they are currently? here they are now: I want the TOPIC count to the left of the POSTS count. any thoughts? here is a link to see it live. http://www.kiltsrock.com/forum/
Last reply by Flitterkill, -
- 1 reply
- 247 views
Hi there, I'm trying to use the extra fields feature of the downloads app, but I'm unable to see any field to edit once I've added it within the downloads. I selected field type "text" and I have the display format as "<strong>{title}:</strong> {content}". Is there something I'm missing? Do i have to make any template changes for this to show?
Last reply by Linguica, -
- 2 followers
- 0 replies
- 261 views
Hi there! Did anyone succeed with installation of some extra plugins for CKE Editor? There are a lot of plugins in their repository. And formally IPS offers a chance to install them easily from ACP. But I tried to install few and they have just crashed my CKE editor, I had to roll back my editor to default settings. Please share some plugins, which you have succeessfully installed and use with IPS CKE editor. Thx!
Last reply by Ibragim Pupkevich, -
- 1 follower
- 9 replies
- 271 views
If post contains external image - how to copy it to the /uploads/ and replace all external images as attachments automatically?
Last reply by KentT, -
- 0 replies
- 184 views
Hello, I want to ask what other ad-networks you are using. Our website is greek so I need the oppinion of clients who have non-english forums. (not all networks have ads that target non-english forums). The reason i am asking is that i use the 3x allowed googleadsense codes (they work well with greece), on the main forum, but on desktop i have activated the sidebar and want to put one there too to maximize revenue. any tips? thank you in advance
Last reply by MeMaBlue, -
- 1 follower
- 1 reply
- 217 views
Hi, today we enabled the https login feature. Everything works fine and the http-login is being redirected to its https version. But there are some issues we'd like to fix: 1. Register page (containing pw fields) still uses http. This page should use https as well. 2. Although there is a canonical meta tag (http) on every page we want to redirect the standard https pages to http. Only in case someone uses https for topic urls and gets this mixed content warning. Does anybody have a working htaccess rule? 3. ACP generates a mixed content warning even all links in the source code use https. Maybe this is a JS issue. Any hints to prevent this? T…
Last reply by Apfelstrudel, -
- 3 followers
- 14 replies
- 886 views
I have added an item to the menu called "My Profile" I used the URL;- http://www.mysite.com/index.php?/profile/ to try to direct to it but it does not work. When I go to my own profile page I see my name after this URL but obviously I cannot use that for a menu members can use as I want them to go to their own profiles. What do I need to put at the end of the URL please?
Last reply by CherryGirl69, -
- 0 replies
- 234 views
Hi guys, Im am using the following code on my website to create a Tab Menu which shows different 3 different profiles when clicked on the corresponding tab: <ul class="tab"> <li><a href="javascript:void(0)" class="tablinks" onclick="openCity(event, 'London')" id="defaultOpen">2016</a></li> <li><a href="javascript:void(0)" class="tablinks" onclick="openCity(event, 'Paris')">2021</a></li> <li><a href="javascript:void(0)" class="tablinks" onclick="openCity(event, 'Tokyo')">2026</a></li> </ul> <div id="London" class="tabcontent"> <img alt="2016" class="ipsImage ipsImage_…
Last reply by Ramon Mol,