Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 reply
- 311 views
Bug on the profiles? Hello, everything and in the title "I laughs ^^ when we if registered have question there which we can created compulsory example Where from comes you? But when we go on the profile he are empty? ...
Last reply by stef60530, -
- 1 follower
- 0 replies
- 288 views
I am getting this error while upgrading to 4.1.19 and cannot complete the upgrade: 1072: Key column 'field_' doesn't exist in table /home/fmsite/public_html/applications/downloads/setup/upg_101088/upgrade.php::46 any ideas? I also opened a ticket on this but in case that anyone had this issue... My community is broken right now cheers
Last reply by Ibai, -
- 1 follower
- 4 replies
- 283 views
How can I translate "and" from liked users?
Last reply by zoeker, -
- 0 replies
- 263 views
Looking to hire someone for SEO optimization and setting up metatags and readying for search engines, on my site. IPS employee preferred but will consider all applicants. Must be well versed in doing such tasks. Contact me at videoman41_1999@yahoo.com
Last reply by Dominic Frasca, -
- 0 replies
- 280 views
Hi, I'm trying to move the Product Information and Product Reviews from the bottom to right below the product images as per the screen shot. After moving the codes around, I got where I want the information and reviews to be at, but the page is stuck in an infinite refresh. Can anyone tell me how I can fix this please? This is the original store code. <div itemscope itemtype="http://schema.org/Product"> <meta itemprop="sku" content="{$package->id}"> <div class='cNexusProduct_header ipsColumns ipsColumns_collapsePhone' data-controller='nexus.front.store.packagePage' data-itemTitle="{$package->_title}"> <div class='ipsColu…
Last reply by Fawk, -
- 3 followers
- 5 replies
- 286 views
Hello ! How do you prevent spammers from creating an account on your board ? Since yesterday, I'm having many accounts being created with domain names such as d.gsasearchengineranker.xyz or c.travel-e-store.com. It was possible in the past to prevent an account creation by adding the domain name to a forbidden words list. Is it still possible today ? Thank you !
Last reply by SecondSight, -
- 0 replies
- 269 views
Hi, I'm in the process of converting my vbulletin database over. However, I've just done the initial install part and the site and admin control panel are graphically corrupt making it impossible to use. I've attached screenshots. If anyone's any advice, it would be greatly appreciated as my site is currently offline. Thanks. Rob
Last reply by Robert Williams, -
- 3 followers
- 6 replies
- 332 views
I just bought Pages and I can't figure out where to download it. Do you download the whole IPS Community Suite and upload those files? Thank you.
Last reply by Joel R, -
- 4 replies
- 355 views
I've had this issue for years - I've tried rebuilding the search index several times, plus IPB often does this as a background process when a new version is out but it does not fix the issue. My problem is I can't search for the word looking. I've checked in SQL & there's tonnes of results: SELECT * FROM `ibf_forums_topics` where title like '%looking%' returns 275 threads SELECT * FROM `ibf_forums_posts` where post like '%looking%' returns about 17k results. Is there any setting I may be missing which might be restricting certain words from being searched?
Last reply by markymids, -
- 2 followers
- 10 replies
- 417 views
This is probably a stupid question however, I am stumped! I have upgraded my forum to the latest version and within the ACP I have Chat enabled but how do I access it? I have checked I have permission to enter the module but how do I get it to appear? The same question to who is online plugin, it is all installed but how do I view it on the front end?
Last reply by Jamer, -
- 1 reply
- 222 views
Hello, I am using Nexus right now and overall it is very great and saves a lot of time. However I noticed something strange: Some customers are rejected by Invisionpower with a red message box stating that there payment got declined. Another chinese customer which I dont really understand (thanks language barrier) complains about having to do some sort of verification. Is one of the above caused by IPS itself or is it all on PayPals side? I have no anti fraud rules in place afaik. Thanks!
Last reply by MADMAN32395, -
- 14 replies
- 377 views
I downloaded the IPS Dark theme from the Marketplace and am trying to go with a black/orange setup. Can anybody please tell me exactly where to go to edit these?
Last reply by sweethoney, -
- 1 reply
- 268 views
One member reported this error as they can't access the forum
Last reply by AndyF, -
- 2 followers
- 11 replies
- 492 views
Anyone ever have their site die with a memory error on upgrading? First I had the memory error with the system's Db.php file; my VPS host is actively working on it and above is what happens now., I'm not submitting a ticket to Invision (yet?) as it seems to be a config issue. I upgraded, hit up my site and it came up fine, but the Member profile card that comes up when the mouse is over their avatar gave me an error. Then after a couple of pages the site crapped out. Went into WHM, switched back to PHP 5.6, site worked fine for a bit, then crapped out permanently. Switched error reports on and saw it was a memory error. I have a great VPS provider, s…
Last reply by ABGenc, -
- 3 followers
- 8 replies
- 394 views
If someone uploads a file and doesn't complete the posting, what happens to that file? Is there a mechanism running via cron that will clean up the mess and delete the file from my server?
Last reply by LiquidFractal, -
- 1 follower
- 1 reply
- 250 views
If you search by default it sorts by Age. is there a way to default by relevancy? https://www.bellazon.com/main/search/?q=gemma ward&sortby=relevancy Any help is appreciated. thanks.
Last reply by Joel R, -
- 1 follower
- 1 reply
- 279 views
Is there any way to prevent reputation from being added to the activity stream. Some users have complained that the stream is adding too many reputation lines to the activity streams, for example in the user profile etc. I was wondering if there is a way to prevent it. I have been searching in the ACP and I have not seen any option. Is this actually possible ? Thank you
Last reply by Joel R, -
- 1 follower
- 6 replies
- 386 views
Does anyone know how to disable the breadcrumbs on the front page only?
Last reply by Aramaech, -
- 5 replies
- 303 views
Hallo. I would like to color some of the topics on my board to make them more visible. Ive searched the ACP and googled for some widgets (found one, but for the IPB 3.x) with no results. I tried with simple html code: <p style="color:#0000FF">topic name</p> It works with category names, but sadly, not with boards topics. Does anyone here have an idea about how to color IPB4 topics? Any help will be greatly appreciated!
Last reply by Wlofy2198, -
- 0 replies
- 269 views
Hello, Support team I made the update to the version: 4.1.19 correctly. And the database for the emoji all correct without problems. But I have some simple questions? As I can see or where is the new panel or configuration for the new: * A new moderator setting to restrict users from ignoring moderators. The second would be how I can change the language of the mails that are sent mostly from the last function: * An email is now sent when an account is locked for too many bad login attempts. Attached screenshot. About the rest I want to congratulate you once again for being a great team to make one of the best foru…
Last reply by Cristian Romero, -
- 0 replies
- 230 views
I am trying to setup a field with the type set as Member, with multiple selection enabled. This field works in my records editing. I can add multiple members just fine, but when saving only the first member selected is defined. So for example, I enter Member A, Member B and Member C in the field. In the record display it only shows Member A. Any ideas if this is a bug or just something on my end causing the issue?
Last reply by kotaco, -
- 1 reply
- 261 views
Hello, Could anyone point me to the location where I could insert an AD key at the bottom of the last post. Code will be helpful. I'd like to display it if there were more than one replies to a forum topic. Thanks.
Last reply by blue9, -
- 3 replies
- 319 views
Not sure if this is just me, but I have noticed that I cannot log out of my admin/Webmaster profile on my mobile device ever since I completed the update yesterday. Is this a known issue being investigated, or an isolated incident?
Last reply by ClubCuddly, -
- 2 followers
- 8 replies
- 292 views
I am using a custom profile field to include members season ticket location (football) using select box. Is there a way for members to reset this to blank, I have a font awesome ticket icon next to the profile field and for some reason it's showing when the user hasn't selected a ticket location, I'm guessing that when editing their profile it has saved as a blank option but including the field still in the post bit. Hope this all makes sense!
Last reply by Wonster, -
- 2 replies
- 289 views
I dont want it, didnt ask for it and would like to know how to remove it from my site. I hope that it is an option somewhere in the ACP (which I cant find). I know that others like it and good for them and Im sure that others dont want it or maybe Im the last person on earth that doesnt want it. Either way, how do I remove it from my site?
Last reply by Cascadia,
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