Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,920 topics in this forum
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- 1 reply
- 254 views
Hi there. When this link will start work? I need download converter ASAP. Showing this error:
Last reply by AndyF, -
- 3 replies
- 310 views
I just notice an odd problem today. On some of the text links (circled in the image below) when hovering over them, the member's hovercard does not display, only a message saying "There was a problem loading this content." You can also see that in the image. If I hover over the member's avatar the member's hovercard displays as expected. What would be causing this?
Last reply by ChrisNZ2, -
- 1 reply
- 248 views
In User Groups, under the Content tab of a selected group, there is "Total maximum storage space" for uploads. Is this for post/PM attachments only, or does it also include uploads to the Gallery? - if not, where do I find Gallery storage permissions? I tested uploading a 1mb image to the gallery and the storage indication bar on the My Attachments page didn't move.
Last reply by MSUKForum, -
- 3 followers
- 4 replies
- 279 views
Hi On verison 3.4 i used to dump the db every day using the following example mysqldump -uuser -pXXXXXX Table | gzip > /home/XXXX.gz But since updating the to v4 I am getting locked tables while it is duming the database. Anyone know of a safe way to dump the db without locking and is safe?
Last reply by MADMAN32395, -
- 1 follower
- 3 replies
- 269 views
Hi , i try to restart my old community , i upload the files and sql on my new hosting , but i get this error. I can not connect in the admin cp, someone have any idea? Thank You.
Last reply by Ioannis D, -
- 1 follower
- 4 replies
- 277 views
Hi folks, When I try to create a new Group, I get this error message: EX1364 Something went wrong. Please try again. INSERT INTO `core_groups` ( `g_bitoptions` ) VALUES ( 0 ) IPS\Db\Exception: Field 'arcade_view' doesn't have a default value (1364) #0 /home/callofd3/public_html/system/Db/Db.php(808): IPS\_Db->preparedQuery('/*IPS\\Member\\_G...', Array) #1 /home/callofd3/public_html/system/Patterns/ActiveRecord.php(460): IPS\_Db->insert('core_groups', Array) #2 /home/callofd3/public_html/system/Member/Group.php(309): IPS\Patterns\_ActiveRecord->save() #3 /home/callofd3/public_html/applications/core/modules/admin/members/groups.php(199): IPS\Member\_…
Last reply by craigf136, -
- 2 followers
- 5 replies
- 280 views
Hello, when change a username in ACP, this information don´t modify: - Username in Mentions. - Username in Quotes. - username in "Edited by..." info in post.
Last reply by pequeno, -
- 1 follower
- 5 replies
- 773 views
I'm trying to do a fresh installation of IPS Community Suite on my local machine. Here's what I do: I extract the ips_786f4 folder from the "March_23_2017 IPS Community Suite.zip" file. I copy the content of that folder to an Apache web accessible folder. So that /admin, /api, etc. are at the document root. I load up localhost in my browser. This shows a page with the "Start Installation" button - see the attached step1.png I click the button and I immediately see the page with the error shown in step2.png It looks like the php code should be calling mysqli_select_db() or mysqli::select_db(), but I could not find any such code…
Last reply by TSP, -
- 1 reply
- 245 views
I've followed it all, up till the screencast point #3. How can I do this when it doesn't post to facebook? When I click share to facebook, nothing happens, I'm assuming because it's not been setup yet. So how can I show how it appears on a timeline in a screencast?
Last reply by marklcfc, -
- 2 followers
- 4 replies
- 305 views
Hello, Is it possible with some way to disable "Unlike this" when a user likes a post? or if not, can anyone create a plugin? I think it is useful for any who uses hidden content and unhide that, when someone hits "Like this" button.
Last reply by Ioannis D, -
- 1 reply
- 288 views
Hi, I was wondering if there was a way to show secondary groups on members profiles, and forum posts. Thanks G.
Last reply by Daddy, -
- 1 reply
- 282 views
Hey, I cannot seem to find it or maybe I'm just blind. Is there a report option so users can report other users via their profiles? IPB3 used to have the report profile button. I cannot seem to find it on IPS4.
Last reply by Daddy, -
- 1 reply
- 246 views
We want to upload Mp3 files in download section.... may be with AWS s3 What can be the solution for playing files..... I want that they can download or listen...online....like music server
Last reply by Daddy, -
- 1 reply
- 358 views
I have a custom registration field that I require uses to fill out when they register. If a user registers via Facebook they are not prompted to enter this field. Is it possible to force users who register via Facebook to fill in the field?
Last reply by Daddy, -
- 1 reply
- 306 views
I want to create a secondary group that restricts access from the "off topic" forum on my site so I can stop "problem users" from constantly posting their bad political opinions, but I have found that creating a "banned from X" secondary group that precisely copies the normal Members group except for turning off access to a certain forum, simply does nothing. Are permissions for people in multiple groups always the sum of all positive permissions from those groups? Is there no way to selectively restrict certain users from accessing certain places?
Last reply by Daddy, -
- 1 follower
- 3 replies
- 294 views
Hi! I'm having a silly issue; the only profile picture I can get is from Facebook "sync". Can't upload custom profile picture. I know this worked before (enabling Facebook login) as I had it setup. When I was going through some settings and removed my custom profile pic, it became clear on this problem. Any clues? Thanks
Last reply by Ozione, -
- 1 follower
- 2 replies
- 283 views
It's been quite awhile since I have done this, I cannot for the life of me figure out how to add a member to moderate a single forum? Any help it greatly appreciated, if you could just tell me where in the admin acp this is, thanks!
Last reply by JohnCourt, -
- 1 reply
- 244 views
I have my forum hosted by Invision, since moving to Invision's hosting, the e-mail address I use for forwarding emails to my personal account no longer works. What (economic) options are available to re-enable email forwarding ? I want people to be able to email me name@forumdomain.com and have it be forwarded me to my personal e-mail address.
Last reply by MADMAN32395, -
- 2 replies
- 321 views
Ok, not IPS-specific, but: After reading the long thread which sprang up over the imminent demise of IP.Chat, I decided to check out BlaB! 8 at www.justblab.com. Looks promising for someone who hardly ever uses chat, and the price is right (as in free). Problem is, after I upload it, follow all the on-site directions and run it to install, it craps out with a dreaded Error 500 (which may explain why putting it on my main site and trying to install it threw back an IPS "Resource Not Found"). My CPanel error logs sadly say next to nothing - only [Sun Apr 02 07:27:11.537901 2017] [:error] [pid 31742] [client xx.xxx.xxx.xxx:xxxxx] SoftException in Application.…
Last reply by LiquidFractal, -
- 1 follower
- 1 reply
- 245 views
Can I do this? I have 2 different databases and I want both to show in the same widget. Thanks
Last reply by opentype, -
- 1 follower
- 1 reply
- 218 views
We disable ratings, how can we get rid of the rollup that sits dead center of the page? As a bonus! We also don't use subcategories, is there a way to hide the subcategory info?
Last reply by Brian Benoit, -
- 1 follower
- 6 replies
- 312 views
Ok, so I finally got static.losdurosdelgenero.com working and serving as a CDN for all my static contect such as CCS, JS, themes, etc.. GTMetrix is still saying that static.losdurosdelgenero.com is NOT a cookie-less server. I am guessing that my setup is serving cookies to everything across my losdurosdelgenero.com domain. How can I setup my IPS so that only www.losdurosdelgenero.com has cookies and static.losdurosdelgenero.com is cookie-less?
Last reply by LDDG, -
- 1 reply
- 254 views
Pleas help me and inform me how to add a chat box to my forum. I have the theme Spectrum
Last reply by Daddy, -
- 1 reply
- 203 views
I can click on create topic but there is no message body box? And I cannot type in the reply box on other topics?
Last reply by Ben Swor, -
- 1 follower
- 2 replies
- 308 views
Since last upgrade I can not create a poll, I can go through all the steps, but when I hit submit the poll dissapears. Does anyone know what I can do? Thanls
Last reply by Colonel_mortis,