Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,915 topics in this forum
-
- 1 follower
- 2 replies
- 296 views
Hi! What's the best way to add an RSS feed block to a forum module? The forum is https://www.alfredforum.com which is our Alfred users' community. I'd love to add in a block above the forum sections, where I can insert the RSS feed for our blog, allowing users to see a summary of the latest blog post or two (which highlights new features, shares tutorials, etc) We're using the cloud-hosted version of IPBoard, if that makes any difference to what functionality is available to us. Thanks in advance Vero
Last reply by Vero Pepperrell, -
- 1 follower
- 1 reply
- 242 views
Often, moderators move the topic to a restricted sub-forum where only advanced users have access. I would like the common user who created the topic to have full access only in the moved topic and also to view the list of topics in this restricted sub-forum. I tried disabling "Users can see topics posted by other users?" And enable "Users without read permission can open forum?" That almost worked. The ordinary user can view and publish the topic created by him. Unfortunately, I can not see the other topics in this sub-forum (I want the normal user to see the list of other topics in this restricted sub-forum and only have access to his topic). Doe…
Last reply by Mack_au, -
- 1 follower
- 8 replies
- 568 views
Moved from 3.4.x to 4.0.13.1 last week. When in the editor, my smileys show: But I can't see all of them unless I go to the Categories and select the default group: And now all will show with the scroll bar: My question is --- how can I get them all to show (with scroll bar) by default -- the group name for the emoticons (as you can tell by the screenshots) is the exact same group: "core_emoticon_group_default" -- it just won't show all to begin with and I'd like the last screen to be how it shows when one clicks on the emoticon icon in the editor toolbar. Thank you in advance for your time. Jason
Last reply by Mack_au, -
- 1 follower
- 6 replies
- 326 views
I am constantly getting error code 3L182/3 and it says its coming because guests are choosing an invalid date. I have the calendar blocked from guests so I'm not sure why I keep getting this error. It's extremely annoying. Does anyone know how to fix it? Here is a screen shot of my error log....
Last reply by Volstate, -
- 3 replies
- 236 views
Hey, I refuse some payments made via nexus and I'm unsure what it writes in the sent email but people keep repurchasing when they're being refused so I wanted to edit the email's content. I cannot find that option (anymore). Anyone know?
Last reply by David.., -
- 0 replies
- 204 views
So the other day one of my friends tagged me in a post on their own wall. My facebook status is synced to my profile on my site. That status update that I was tagged in showed up as a status update in my site's feed. I don't think it's supposed to work that way.
Last reply by CheersnGears, -
- 1 reply
- 237 views
Is it possible to mute/ignore only a person's notifications to you? I've just checked the ignore settings but the "notifications" ignore button doesn't block/mute notifications.
Last reply by Faqole, -
- 1 follower
- 7 replies
- 333 views
I've learned during my short tenure as a Member of this Forum that many if not most Members are very savvy as far as backend script and coding, and generally comfortable fooling with the IPS software, including using the available Plug Ins. Count me as being not one of those Members...I'm mainly a front-end owner, Administrator, Moderator of a Board/Forums. Haven struggled along with the old software Ikonboard for way too many years prior to an IPS Conversion, I'm a bit flinchy let's say. I simply prefer to stay native to the IPS software, as is, rather than risk incompatibilities or glitches upon Upgrades and when "customizing" the software. But occasionally there is a f…
Last reply by Joy Rex, -
- 2 replies
- 218 views
What is that exactly. These are people, Guests not logged in that get to the Registration/Log In part of the purchase process and then bail out? Is it kind of a dropped cart indicator or did I set someting up wrong? I have been selling stuff through the site for years, but always phsycial products. Never electronic tickets I email later. Wondering if I did something wrong. Thanks JM
Last reply by socceronly, -
- 0 replies
- 241 views
I found a way how to style announcements when shown on top of the topics but I can't find where to adjust landing page template - when announcement is open. Using latest 4.1.x
Last reply by IgorPec, -
- 1 follower
- 0 replies
- 206 views
I want create gallery inside the club, but only moderator or owner can upload images and videos, but members only can see images, and do not have necesary see Add Images button, I try with groups permissions, albumes permissions...but nothing...still there
Last reply by kmk, -
- 0 replies
- 215 views
In Pages, how can I got about returning things (in the template code) such as: original file name filesize extension From a file attached to a record in a database?
Last reply by Cyrem, -
- 1 follower
- 1 reply
- 215 views
Last reply by kmk, -
- 1 follower
- 2 replies
- 259 views
How to control Guest access to clubs? For "regular" forums it's done in the Group-setting but I don't see Clubs listed. The club-setting (Open/Public/Closed..) also impact registered users and I just want to block Guests from accessing Clubs. Any ideas?
Last reply by Navigare, -
- 1 follower
- 5 replies
- 318 views
So I am switching hosts, anyone willing to help me out in migrating my site for me?
Last reply by ASTRAPI, -
- 0 replies
- 232 views
Normally, to be able to read the tipics on my forums, users have to register first But I am wondering, is it better to let the non registered users to read them? What do you think?
Last reply by Il_Picasso, -
- 1 follower
- 0 replies
- 283 views
Hope someone can help me understand this? When i add a file by URL, will it upload, save it to my server? If i upload let say 2 file by URL to a package i can see whole URL when i start download the file. But when i upload just one file by URL to the source URL is hide. But the problem if i start to charge for the file and i upload the file to a package and someone buy to download the file he or she can see the source from where the file is from. And the buyer can then use the source URL to give to a friend for free. If i use a file hosting like google drive or some other file hosting company they will see the source URL.
Last reply by tomwin, -
- 2 followers
- 3 replies
- 259 views
Is there a setting somewhere in the ACP that will stop attachment thumbnails from appearing again in a quote? Thanks
Last reply by Genestoy, -
- 3 replies
- 226 views
https://vidyasagar.guru/gallery/category/3-1 SELECT gallery_albums.*, author.* FROM `gallery_albums` LEFT JOIN `core_members` AS `author` ON author.member_id = gallery_albums.album_owner_id WHERE gallery_albums.album_category_id=4 AND album_type<>4 AND ( gallery_albums.album_type IN(1,2) OR ( gallery_albums.album_type=3 AND ( gallery_albums.album_owner_id=1 OR gallery_albums.album_allowed_access IN (0) ) ) ) AND gallery_albums.album_hidden < 2 AND gallery_albums.album_hidden!=-2 AND gallery_albums.album_category_id IN(1,2,3,4,5) ORDER BY `gallery_albums`.`album_`gallery_albums`.`album_last_img_date`` desc LIMIT 0,25 IPS\Db\Exception: You have an er…
Last reply by Saurabh Jain, -
- 3 replies
- 414 views
Hi everyone, I hope you can help me. I need to be able to empty all members from a secondary group at once (instead of access each member's profile and deselecting the group). I've looked everywhere, but can't figure out how to do this. Do you know how? Thanks in advance for your help.
Last reply by ItsJustMe, -
- 1 reply
- 330 views
I am new to this and I do not know what this means. I am trying to install the forums.
Last reply by Daniel F, -
- 2 followers
- 0 replies
- 320 views
Is there a good database schema cleaner to clear out old detritus of past used apps and plugins of leftover tables and columns?
Last reply by Ocean West, -
- 1 follower
- 3 replies
- 286 views
This seems to be a conflict i have pinned topics from forever ago and they always float to the top of this list.
Last reply by Daniel F, -
- 5 replies
- 353 views
Hi all, I've migrated from vBulletin 4.x to IPS 4.1.13.1 and I need to do afresh start for all members (all groups). So, I need to reset the reputation levels of all users to 0. How can I do it? I can't find any option in ACP or with any third-party app in Marketplace. Somebody please guide me how to do that? If there is a need execute some MySQL query, I'm happy to do that. P.S. IPS support said they can't tell us any such option via MySQL query since nothing in this regard has been tested by them. Thanks, Peter
Last reply by xtech, -
- 1 follower
- 1 reply
- 295 views
Profile photo with transparent background. When we put photos in the profile with transparent background in .png format Automatically the transparency turns white and quality is lost. The avatar is not too blurry either. Is there any way to keep the image transparent?
Last reply by Mack_au,