Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 0 replies
- 214 views
I noticed that you can change the forum display mode, would it be possible to do it for only certain categories, rather then the entire forums list?
Last reply by Aetherdan, -
- 1 follower
- 4 replies
- 308 views
Just wondering if there is a way to show all hidden topics on a board or within a specific sub-forum? We removed a user with a long history and accidentally ticked the "hide topics" checkbox in the process. All their posts show up as Guest now which is fine, but I'd like a quick way of showing all hidden topics so that I can reactivate them.
Last reply by Emediate, -
- 1 follower
- 0 replies
- 241 views
I searched and couldn't find a topic covering this, though I think I've seen one before. Some of my users are reporting that they regularly get double notifications of some common (and old) topics. This isn't a result of a user quoting them or mentioning them; they just "follow" the topic and get the notification when someone replies. Here's what one looks like: You can see there that "djake" replied, and this user got two notifications with the same timestamp. I looked in core_follow and don't see anything out of whack - the one user has one entry in the table for this particular topic. I'm not sure what's going on. Any ideas? Anyone else seen th…
Last reply by iacas, -
- 2 followers
- 5 replies
- 296 views
Hello ! I don't know why, after upgrading to version 4.2, there are a few topics where my board's members posts must now be approved by moderators... while they can post elsewhere without restrictions. Is this a new option or a bug ? If it's an option, where can I find it ? (I searched and didn't find...) Thank you !
Last reply by SecondSight, -
- 1 follower
- 0 replies
- 202 views
The stream starts from the beginning of the month. Is there anyway to stream actual upcoming events in the stream?? Today is August 8th, and when you go to stream, you have to scroll down to get today's events.
Last reply by GoDuBois, -
- 1 follower
- 4 replies
- 344 views
I'm not sure if this is possible or not, but I would like to set different blocks to be displayed for different forums. E.g. News forum might show a poll, whereas a different forum might show something else. Is this possible?
Last reply by Fosters, -
- 2 replies
- 291 views
Is there an easy way to turn the IP address listed against the member or guest in the online user list into a link so that it checks it in the mod cp IP address tool. Would save copying and pasting here and there. Thanks
Last reply by MikeChristopher, -
- 1 follower
- 0 replies
- 210 views
I miss a setting for showing Random images in the gallery frontpage. In 3.4 there was a hook that fixed this issue. Anyone know if this is possible?
Last reply by Kjell Iver Johansen, -
- 2 followers
- 6 replies
- 302 views
I connected my account with Facebook acount because I want to use Social media promotion. But I don't understand this: What Facebook permisison? How? Where? When I click on Grant Facebook Permissions I get this: Button Sign in with Facebook doesn't have any sense in this case, when I click on this, it only disappears and nothing more.
Last reply by JankaR, -
- 0 replies
- 255 views
I want to create a new block - list of the latest comments from desired database. When I am creating block I don't see option for comments. Obsolete IP.Content had this option. Pages don't have this? Thanks.
Last reply by JankaR, -
- 1 follower
- 0 replies
- 342 views
I cannot work out how to get profile completion to work?
Last reply by Thumbled, -
- 2 followers
- 17 replies
- 549 views
Are GIFs embedding for anyone else in this release? Youtube seems to embed fine, but external gifs do not. Testing here... Hmmmm... works here fine. Not in my community.
Last reply by Square Wheels, -
- 2 followers
- 1 reply
- 243 views
How do I move the "My Active Streams" menu to the user's profile drop down menu and off the main menu?
Last reply by Joel R, -
- 1 follower
- 1 reply
- 451 views
If I translate something like this: {!# [1:tutorial][?:tutorials]} is that going to mess something up? I want to change "tutorial" and "tutorials" to something else. But this looks like it is some kind of shortcode that would be called up.
Last reply by Meddysong, -
- 1 follower
- 0 replies
- 259 views
???
Last reply by mwcboard, -
- 2 followers
- 4 replies
- 262 views
That says I should have a section in the ModCP called "Deleted Content". My modcp shows no such thing. I've properly (I believe) set my setting to 18 days here: So what else is there to set/change? Why isn't the thing showing up in my ModCP? I just deleted some posts, and I'm not sure where they are. They're still in the database, with a "-2" value in the "queued" column.
Last reply by iacas, -
- 1 follower
- 4 replies
- 230 views
I really like how you can vote up and down questions using the questions layout of forums. I am looking for something similar to that but instead of questions, it would be one for Ideas and Requests. Where a member can post an idea/request and other members can comment on it and vote up and down that idea. How do I get that accomplished? Right now I am just using the questions forum but the wording is very confusing to users because these are not questions they are asking, they are recommendations.
Last reply by Josiah Wallingford, -
- 1 follower
- 3 replies
- 260 views
Hello ! I decided to create a mirror board for tests (upgrade, modification,..) : - I created a new account on my server using WHM and I used ssh to scp all the files from my account to the mirror/test account. - As for the database, I used mysqldump and mysql, under ssh too. The problem is I forgot to worry about permissions and I ended up with nearly all files in the new account's directory belonging to root. I used chown command to change this... I also edited configuration in the ACP (cron, datastorage) and other files (.htaccess, global-conf.php) and uploaded a new constants.php to the server. Then I decided to clear the cache because a …
Last reply by SecondSight, -
- 2 followers
- 2 replies
- 332 views
Hello ! Is it possible to restart an upgrade (version 4 to version 4.2) ? If yes, how should I proceed ? Thank you.
Last reply by SecondSight, -
- 2 followers
- 4 replies
- 299 views
Hello, I'm try to update from 4.2 version to 4.2.1 using interactive procedure step by step. At step 4 I have the follow message: Manual action required There was an error downloading the files to your server. Please download the update and upload the files to your server, or contact us for assistance. Now, I downloaded update manually and uploaded to web server (inside ips_fb6b6 there are two folders 'applications' and 'system'). Is that the correct procedure? because IPS don't releave the new version and always says there are 4.2.1 update available to do. Thank You
Last reply by sofos, -
- 0 replies
- 235 views
Somebody uses ipsconnect with 4.2.x? After upgrading 4.1 -> 4.2 member_login_key is now stores in devices table. How to get member_login_key for current user device?
Last reply by Slimer, -
- 3 followers
- 9 replies
- 383 views
I have Maximum image dimensions to display 1000*750, but when i try to put attached imgae to post, its says max is 284px. Where do i change that? ah, solved. Its that height setting....
Last reply by opentype, -
- 1 follower
- 3 replies
- 303 views
hi, is it possible to make certain group members use exclusive emoticons uploaded in a seperated group?
Last reply by David.., -
- 1 follower
- 3 replies
- 356 views
Just like the topic says, is there any way to remove followers from old topics? I can't seem to find anything in the ACP about it.
Last reply by SaltyBart, -
- 1 follower
- 0 replies
- 353 views
Hey all, Is there any way to add more services to the upload menu (see attachment)? Such as Google Photos? We've found a possible workaround to the 200 error when uploading from mobile. On iOS, if you enable Dropbox as a storage device, you can upload from there & it works (in limited testing) with files that fail otherwise. It would be nice if we could add more services, such as Google Photos (since it's so popular). So far I can't find any reference to that menu in the ACP anywhere. Is it customizable at all?
Last reply by hawksfan,