Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
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- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- MySQL v5.6 to v8 or compatible v10 MariaDB ?
- Last reply by Miso,
22,956 topics in this forum
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- 1 follower
- 1 reply
- 493 views
I'm getting these errors and not sure why.
Last reply by teraßyte, -
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- 2 followers
- 1 reply
- 511 views
Got this: Error: Call to undefined method DateTime::getDateInformation() (0) #0 /home/*****/www/applications/calendar/sources/Event/Event.php(363): IPS\calendar\_Event::_findOccurances() #1 /home/*****/www/applications/calendar/sources/Event/Event.php(2131): IPS\calendar\_Event->findOccurrences() #2 /home/*****/www/applications/calendar/modules/front/calendar/view.php(178): IPS\calendar\_Event::retrieveEvents() #3 /home/*****/www/applications/calendar/modules/front/calendar/view.php(125): IPS\calendar\modules\front\calendar\_view->_viewMonth() #4 /home/*****/www/system/Dispatcher/Controller.php(101): IPS\calendar\modules\front\calendar\_view->manag…
Last reply by Marc, -
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- 3 replies
- 558 views
Hello. I noticed a post on my board that has two likes from the same user. I cleared the cache and it didnt fix the problem. Link to the post: https://forum.wrestling.pl/topic/75932-na-co-komu-ta-gala-fastlane-2023/?do=findComment&comment=619024 How to fix this?
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 443 views
Added a new theme and Giphy is not showing on the forums anymore the images are blank. How can I fix this my coding
Last reply by Marc, -
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- 2 replies
- 611 views
Hi. It turns out my forum has been using our own reCAPTCHA account, and this does not support Invisible reCAPTCHA. Which means every time someone tries to register, Google says no. (So that explains why no new members have been registering lately!) I'd like to revert back to the IPS default reCaptcha keys, but I don't know how to find them. Can someone tell me what these are? Cheers.
Last reply by Pseudonym, -
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- 1 follower
- 1 reply
- 498 views
Does Invision plan to make a release with security fix on day-one of the CVE patch ? Severity HIGH security problem to be announced with curl 8.4.0 on Oct 11 · curl/curl · Discussion #12026 (github.com)
Last reply by Marc, -
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- 1 follower
- 3 replies
- 609 views
I created a new member group and tried multiple times to save permissions but it was hanging, eventually ending with this error below. After this error, I went back and tried again and it saved properly. But thought it was worth mentioning
Last reply by Miss_B, -
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- 2 followers
- 2 replies
- 671 views
Not sure if this is flaw in 4.7.12 I want to disable the default sign in with Facebook and sign in with Twitter. Went to the ACP. Clicked on Login & Registration under Settings. I clicked edit for Facebook. I disabled front-end login under Basic Settings and hit save. The sign in button disappeared although the summary of methods page still shows Facebook with the green 'enabled' button displayed. Not sure if it should show disabled. Then I tried the same thing clicking edit with Twitter. Again, I disabled front-end login under Basic Settings and hit save. The 'success' page, if you will, shows Twitter with front end login disabled. However…
Last reply by Marc, -
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- 2 followers
- 4 replies
- 725 views
So last night, we experienced an outage. It looks like that was related to the other issue that was posted. But we are an NFL football site and users are telling me that they see this message often on game day. Game day is our biggest day of the week \ year. I am not sure how to open a ticket. But we definitely need help, we upgraded to the cloud to be able to scale better on game day. Let me know how we can get things looked at. Thanks.
Last reply by Marc, -
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- 4 replies
- 676 views
I hope this is an oversight or a weird bug. Why can't we edit our signatures here?
Last reply by Joey_M, -
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- 1 follower
- 9 replies
- 956 views
I get error when reauthorizing "something went wrong" or EXPECTED_KEY_NOT_PRESENTAn Error Has Been Logged 4C375/1 ("EXPECTED_KEY_NOT_PRESENT") encountered by H****.net Just now and 6 other errors in the last day.
Last reply by commandosqueak1, -
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- 2 followers
- 4 replies
- 599 views
My log file shows a bunch of errors and i don't know where to start solving them, so i appreciate any hint, answer and help. I attached the log summary. The Errors are: TypeError: mb_strtolower(): Argument 1 ($string) must be of type string, array given (0) -> 167 counted TypeError: mb_strtolower(): Argument 1 ($string) must be of type string, array given (0) -> 86 counted SELECT main.*, cms_pages.page_, ((MATCH(index_title) AGAINST ('' IN BOOLEAN MODE)*5)+(MATCH(index_content,index_title) AGAINST ... -> 85 counted SELECT main.*, cms_pages.page_, ((MATCH(index_title) AGAINST ('' IN BOOLEAN MODE)*5)+(MATCH(index_content,index_title) …
Last reply by peter.schaefer, -
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- 1 follower
- 5 replies
- 701 views
I have been trying to view the Thread Analytics and Statistics function for awhile now. There was a time when the data would populate but at some point they all stopped processing data and now they all show nothing but a dead line. I have looked around the ACP to see if there is a setting for it. If there is, I couldn't find one. Anyways, if anyone can help out here with how to get it to populate, I would be most appreciative. Thanks!
Last reply by Marc, -
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- 1 follower
- 5 replies
- 705 views
Looking at the admin panel at the social media promotion, there is "our picks" enabled, Twitter not set up, but the button above an post shows twitter and google +. How do I get rid of Twitter and Google + and have only our picks active?
Last reply by Marc, -
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- 1 follower
- 4 replies
- 554 views
Hi I have created a new database and created custom templates. Everything is okay apart from one thing. The category listing. Where the hell can I set the correct template? I created the default category listing and assigned that to my database, yet still the default categoryRow template is used. Can anyone help? Cheers John
Last reply by Songstuff, -
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- 4 followers
- 12 replies
- 1.3k views
Hello, today we upgraded to the latest release and immediately activated the "blocking disposable emails" feature. (btw, very good idea 😉) We did three tests with 10 minute or temporary email providers and in every case I was able to finish the registration and confirm my email address. Did I do anything wrong?
Last reply by Marc, -
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- 2 followers
- 4 replies
- 570 views
Our admin CP has had the following error message for over a week (dated 9/11, it seems). The Run Now button fails because the task is in progress, and there is nothing in the log. Wondering how to fix this?
Last reply by Marc, -
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- 4 replies
- 860 views
We are getting "not accessible" errors for https://nationalbackexchange.org/forum Please advise/assist to resolve the issue. HERB
Last reply by Jim M, -
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- 1 follower
- 4 replies
- 678 views
Hello. How to reproduce the error: 1) Create a new profile field with type Date. 2) Go to members search, select dates in this field and click to search.
Last reply by teraßyte, -
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- 3 followers
- 10 replies
- 1.9k views
I just published an article, and clicked "REQUEST INDEXING" yet Google still won't index it?
Last reply by David N., -
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- 1 follower
- 2 replies
- 563 views
I'm just trying to add DNS records for my third party email service but since I have the "Cloud Community" I can't touch my DNS? I tried to change my nameservers to CloudFlare and inherit the DNS records invision setup for me to keep my site up then add to the records, it worked, but then my site went down. So I guess invision is making sure I do DNS through them? What can I do? All I need is to add a simple DNS records for email. It shouldn't be this hard.
Last reply by Marc, -
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- 4 followers
- 5 replies
- 960 views
Hello, I am creating pages in folders and subfolders. I assumed that the breadcrumb should display the correct hierarchy once a folder is created. The URL is fine when a page is inside a page folder. However, when I open the page... the breadcrumb will NOT display the page folder as the URL does. .com/stocks/test is the URL Shouldn't the breadcrumb also be the same --> Home -> Stocks -> Test ? Thanks
Last reply by Marc, -
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- 1 follower
- 1 reply
- 356 views
my side recently keep happen very slow and keep getting "This community is temporarily unavailable" error. Every time visit a page in my site keep getting that error what happen of this ? it's bother me so many days already, and now even I tried to upload a screenshot also not able
Last reply by Marc, -
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- 1 follower
- 1 reply
- 444 views
Hi. I would like to use an MFA authorization code that gives the user access to the forum in other applications associated with the user's forum data - this is a game server. Does anyone know how to use this?
Last reply by teraßyte, -
- 1 follower
- 1 reply
- 502 views
I'm not sure whether this is a technical glitch or something I've not configured correctly. Notifications seem to be working flawlessly in boards and PMs, but if I follow an event (selecting both notifications and e-mails), I don't get anything. Is there somewhere to activate this outside of the personal notifications preferences? I'm using a tech admin account to test this, and here is what I have selected: Thanks for any suggestions!
Last reply by teraßyte,
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