Hisashi Posted September 8, 2023 Share Posted September 8, 2023 I haven't enabled hive in my community, why is this button showing? Link to comment Share on other sites More sharing options...
Hisashi Posted September 9, 2023 Author Share Posted September 9, 2023 I didn't find an option for this, so my solution was to clean up the HTML template. core > front > hive > followButton Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 11, 2023 Share Posted September 11, 2023 That shouldnt be showing unless hive is active in System->Integrations. Please check this and let us know if you are still seeing an issue on a default unaltered theme Link to comment Share on other sites More sharing options...
Hisashi Posted September 11, 2023 Author Share Posted September 11, 2023 It's not activated, I at most clicked to see how it worked, but at no point did I activate it. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 11, 2023 Share Posted September 11, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.  Link to comment Share on other sites More sharing options...
Markus Jung Posted September 11, 2023 Share Posted September 11, 2023 Same issue here (cloud - standard theme) - Example:Â https://www.fernstudium-infos.de/topic/20142-fernstudium-rundschau-202309-chat-coaching-resilienz/ Â If someone clicks the button, they get an error message (content not found). Hive is not activated: Hisashi 1 Link to comment Share on other sites More sharing options...
Hisashi Posted September 11, 2023 Author Share Posted September 11, 2023 10 minutes ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. It's not necessary, as I said before, I cleaned the HTML template. I recommend testing this with someone else, it seems to be a bug. Link to comment Share on other sites More sharing options...
Hisashi Posted September 11, 2023 Author Share Posted September 11, 2023 5 minutes ago, Markus Jung said: Same issue here (cloud - standard theme) - Example:Â https://www.fernstudium-infos.de/topic/20142-fernstudium-rundschau-202309-chat-coaching-resilienz/ Â If someone clicks the button, they get an error message (content not found). Hive is not activated: If it wasn't activated by default (which I don't remember), the trigger for causing this is when you click on "Enable" to only see the settings, when in fact you haven't really activated it. Markus Jung 1 Link to comment Share on other sites More sharing options...
Markus Jung Posted September 11, 2023 Share Posted September 11, 2023 16 minutes ago, Hisashi said: the trigger for causing this is when you click on "Enable" to only see the settings Yes, I think I did this. But how can I reverse it? I don't want to change any templates. Link to comment Share on other sites More sharing options...
Hisashi Posted September 11, 2023 Author Share Posted September 11, 2023 (edited) 11 minutes ago, Markus Jung said: Yes, I think I did this. But how can I reverse it? I don't want to change any templates. @Marc Stridgen Use Markus Jung to verify this issue, as he is having the same issue and is a cloud client. Edited September 11, 2023 by Hisashi Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 11, 2023 Share Posted September 11, 2023 Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. Â Link to comment Share on other sites More sharing options...
Markus Jung Posted September 13, 2023 Share Posted September 13, 2023 I just installed the patch and the Hive Buttons are gone. Thanks. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 13, 2023 Share Posted September 13, 2023 Glad to hear this is resolved for you 🙂 Markus Jung 1 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted November 3, 2023 Solution Share Posted November 3, 2023 This issue has been resolved in our recent 4.7.14 release of the platform. Please upgrade to resolve the issue, and if you see any further problems at that point, please let us know. Link to comment Share on other sites More sharing options...
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