Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- I can't connect to Redis
- Last reply by Joey_M,
22,928 topics in this forum
-
- 1 follower
- 0 replies
- 229 views
I remember there talked about use extra field to create clubs categories, but the search funcionality is so not friendly, I can't find what I want. Which field should to use for categories purpose? Checkbox set or select box, which is the difference? 🤔
Last reply by kmk, -
- 1 follower
- 5 replies
- 391 views
I've setup a new Twitter account and sorted out my developer account. I'm able to promote to Twitter but, the Tweets are not turning into or showing as links? Wasn't it the case (before), if you promoted to Twitter, it showed the image, and the Tweet acted as a link with a preview of the post? Now all I get is a Tweet with a preview of text and a hyperlink which looks awful, but it does show an image. I've also noticed when using Twitter Card Validator that no images show on my links? I can only add a sharer image which is then displayed, obviously this is no good as you want to grab the attention of users with engaging images.
Last reply by Dean_, -
- 11 replies
- 518 views
Hello, when im disabling IN_DEV mode, my custom loaded JS doesn't work.. What is a reason? I'm loading they in my apps modules and in IN_DEV everything is good. For example: \IPS\Output::i()->jsFiles = array_merge( \IPS\Output::i()->jsFiles, \IPS\Output::i()->js( 'somthing.js', 'appTest', 'front' ) ); File is located in: appTest>dev>front>somthing.js
Last reply by Adriano Faria, -
- 2 replies
- 301 views
Helpers - Form - function CustomTemplate() (part) foreach ( $this->elements as $tab => $elements ) { $html[ $tab ] = ''; foreach ( $elements as $k => $element ) { if ( $element instanceof Form\Matrix ) { $html[ $tab ] .= \IPS\Theme::i()->getTemplate( 'forms', 'core' )->emptyRow( $element->nested(), $k ); continue; } if ( !\is_string( $element ) and $element->error ) { $errorTabs[] = $tab; } $html[ $tab ] .= ( $element instanceof \IPS\Helpers\Form\FormAbstract ) ? $element->rowHtml( $this ) : (string) $element; } } $templateArguments = array_merge( $args, array( $this->id, $this->act…
Last reply by bfarber, -
- 1 follower
- 4 replies
- 416 views
Hello, in my community users are able to upload images/files to the forum, but not to private messages. But it is possible to bypass this restriction: Start a new topic in the forum and upload the image Insert the image into the topic Copy the inserted image into the clipboard Start a new private message and paste the image from the clipboard into the editor Submit the private message Cancel the new topic -> Image is now a valid attachment of the private message (tested with IPS 4.5). Is this expected behavior? Kind regards, Stefan
Last reply by desti, -
- 5 replies
- 614 views
Hi everyone, I am forced to finally upgrade to Invision Board 4 as my hoster is going to remove PHP 5.x support and Invision Board 3.x does not seem to run on PHP 7.3 Which is fine, as I wanted to upgrade a long time ago. Unfortuately, my hoster is also removing MySQL altogether, replacing it with MariaDB. Does anyone have experience with running IP.Board 4 with MariaDB and if so which version and what are the caveats?
Last reply by AndreasW2000, -
- 1 reply
- 280 views
My forum: Link Version: v4.5.3 Formatting On the forum, when you chance the style on fonts (colours/bold) etc they don't appear to be formatting correctly and are showing up as it would in the source. Is there a setting somewhere that I need to change or could there be an issue somewhere? Auto Logging In. I have a few members, one in particular (see post) complaining that everytime he comes back to the forum he has to log in despite saving his details to keep him logged in at all times. He claims if was fine until the update. I have suggested it could be his settings/browser but he claims he isnt having the same issue on any other forum he …
Last reply by CoffeeCake, -
- 2 followers
- 2 replies
- 350 views
Hi Guys, I've looked at member group settings but I just can't find a way to block new members posting links. I want to restrict it for a month. I'd be very surprised if it can't do this?
Last reply by CoffeeCake, -
- 2 replies
- 345 views
Hi all, Hope someone can help me out as I am experiencing a serious problem and don't know how to solve. I already asked Invision for support but don't get response for already a couple of hours. I'm running a website and using Two Factor Authentication for my administrators and moderators. Since this afternoon I'm not longer able to log in with TFA (Google). It doesn't accept the code. The result is that no one of my administrators and moderators is able to log in. Could someone please advise how to disable Two Factor Authentication (Google) and restore access to my website? Many thanks in advance.
Last reply by Etienne A, -
- 2 replies
- 1k views
I use proton mail for my personal email as well as all email related to my site. Nothing sent from IPS (registration emails etc) makes it through to proton mail. I've tested with gmail which is working fine. Is this likely a problem with proton mail, my server's email configuration, or with IPS itself? Given that gmail works I'm tempted to rule out my server config but want to be certain.
Last reply by CoffeeCake, -
- 8 replies
- 478 views
We had a developer create an app that integrates Infusionsoft with our IPB a few years ago. We uninstalled the app a few years ago, but we were told yesterday that it is still sending "thousands" of calls per second to our Infusionsoft account. Here is the call that is being sent to Infusionsoft: http://www.fastbusinessforum.com/applications/fbfinfusionsoft/interface/resthook.php The app name was fbfinfusionsoft. When we go to the applications this application is no longer installed: https://d.pr/i/K1SCAS What am I missing? How do I disable this from sending the calls to Infusionsoft?
Last reply by Rhett, -
- 1 follower
- 2 replies
- 279 views
I've put a 1 month free trial of my subscriptions on my site Couple of questions: 1) What's to stop a member taking the free trial, then taking another free trial, then another free trial etc? 2) None of those having a free trial have put any payment info in - is that done at the end of the free trial? 3) Do the invoices for subscriptions get PM'd to the member or just emailed? (I have many with incorrrect email addresses and they won't update to their real ones)
Last reply by Sheffielder, -
- 1 follower
- 10 replies
- 1k views
I'm needing to turn off archiving. This is supposedly an option and I have seen an image of the page with the option to turn off. But here is my archive page: No where to turn off. I am using the cloud service and have a suspicion they may be forcing this, but I can't find any where on the web or in admin mentioning this. Am I missing something obvious?
Last reply by bfarber, -
- 3 replies
- 326 views
Co to za błędy? jak je naprawić?
Last reply by bfarber, -
- 3 replies
- 419 views
Create simple modal window with form, for example?
Last reply by desti, -
- 4 followers
- 1 reply
- 286 views
I have around 3,800 user Albums in the Gallery with half of them empty and very old. Can anyone advise of a quick way that I can delete ALL Albums with 0 images in them...thanks
Last reply by Dknelson, -
- 3 replies
- 711 views
Do You have any best tips for optimizing adsense on invisionboard? Do you use auto ads? or You just put adsense code manualy without auto? Maybe you know some website that reveal some optimization tips
Last reply by Fast Lane!, -
- 2 followers
- 9 replies
- 470 views
Was thinking of adding a recipe / cookbook option. Anyone know of an add on for that? I searched and didn't see one.
Last reply by clearvision, -
- 1 follower
- 5 replies
- 658 views
Is there anyone to gift a member a years subscriptiion?
Last reply by Morrigan, -
- 1 follower
- 3 replies
- 347 views
Hi, I would like to make some sub-forums/forums on my board limited: - Users without 10 posts can't start a thread - All users can post in already created threads. Is it possible? I can limit both posting and creating but can I do it exclusively? Best regards!
Last reply by Morrigan, -
- 2 replies
- 330 views
I have just uploaded to the new version, What are the major benefits and any tips on getting the most from it. Thanks Julian x
Last reply by Miss_B, -
- 1 follower
- 2 replies
- 403 views
Hello, Each post inside the topic contains a link to the user profile with the strange query parameter "wr". The same situation with picture comments inside albums. Example: mydomain.com/profile/13967-ajna/?wr=eyJhcHAiOiJmb3J1bXMiLCJtb2R1bGUiOiJmb3J1bXMtY29tbWVudCIsImlkXzEiOjkxOTksImlkXzIiOjE4MTU2NH0= This prefix is visible only for administrator. Guests and Members do not see this parameter. What is it? Is it possible to remove this parameter? P.S. My forum was recently migrated from VBulletin 4.
Last reply by Ryan Ashbrook, -
- 2 followers
- 5 replies
- 441 views
Is it possible to exclude some pages from search results? The goal is to make the search results on the site more relevant.
Last reply by Arahnid, -
- 2 followers
- 4 replies
- 298 views
Hi there, I'm looking for a tool or bookmarklet that allows me to quickly and easily store articles from other websites etc. in a Pages database - e.g. headline, the first 200 characters, a screenshot and the url. Does anyone know such a thing? I know Links Directory and it's great, but I want to have an own database and not an app/plugin.
Last reply by Claudia999, -
- 1 reply
- 411 views
New to 4.5. Actually I'm new to IPB in general. It seems 15 years ago I used my website address to receive emails to my Google Chrome account I don't how I did it. My IPB is www.home2000.com, still under construction. So I would use bob@home2000.com. If someone sent me email to that address it would end up in my Google Chroma email program, which is what I want. I'm not sure if there's some settings within IPB or Chrome that I have to set up. Bob
Last reply by CoffeeCake,