Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 2 followers
- 10 replies
- 599 views
We have updated to 4.6 yesterday and just noticed that it doesn't show unread topics as bold like before. Is there any special setting require to achieve this very useful feature?
Last reply by Marc, -
- 1 follower
- 5 replies
- 538 views
good morning when installing the application from the original version crashes me such an error. There are also some bugs in the forum logs, i.e. some bugs. What should I do?
Last reply by Dawid Latopolski, -
- 2 followers
- 4 replies
- 927 views
I was just wondering what this meant, regarding Redis. Is there an issue? When I click it, it just brings up the Redis server space used stats.
Last reply by Matt, -
- 1 follower
- 15 replies
- 1.4k views
Comments made on images in my gallery doesn’t show up in any of the activity streams. Comments I’ve made myself show up in the “My Content” stream, but not in “All Activity”, while comments made by others doesn’t show up at all, unless I already follow the image or gallery. Is this intended behavior or have I forgotten to enable something?
Last reply by Runar, -
- 1 follower
- 6 replies
- 869 views
Hello. The below is a screenshot from our site. Recently we've had a few situations where our images are not loading, and the URL remains. Has anyone else experienced this? Any idea what is causing it? Thanks, Nigel
Last reply by nigeld27, -
- 1 follower
- 2 replies
- 687 views
If I am not mistaken, by default the system only asks for a display name, There is no Name and last name field. In fact when I upload a CSV for invitation, there is no name and last name field either, only display name. Is there a way to add to registration and profile, the name and last name, on top of display name? Help appreciated.
Last reply by Manuel Molina, -
- 1 follower
- 6 replies
- 822 views
Hi I'm trying to migrate my wpForo forums over to IPB but when using the converter I can't get to step 3 for some reason. I have selected wpForo as the software I'm converting from and then have chosen to convert Member and System Information along with Forum and Topic Data. Unfortunately that's as far as I get. Once I click Supply Database Details it send me back to choosing the software. Any help would be appreciated. Derek
Last reply by Football Manager Graphics, -
Hello, can you help me? I have an error message when I post an internal link, from another post, I have the error message below: Cordially. Forbidden You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Last reply by Franckkk, -
- 2 followers
- 9 replies
- 970 views
There are a lot of very old and large images on the forum. They take up too much space . Can I somehow convert them to the new settings (reduce them)?
Last reply by Marc, -
- 1 follower
- 4 replies
- 510 views
When connecting to a database on a hosting where I have purchased a backup, I get an error "port is not open" how to fix it and whose problem is it?
Last reply by Dawid Latopolski, -
- 2 followers
- 11 replies
- 865 views
So I do receive emails that look like this. Perfect! But other users send me images that their email has no footer at all. No unfollow, no notification preferences. How is this possible? No preferences above the forum contact address on the bottom. The users are calling me out for not being able to adjust settings or unfollow and not sure how to correct this.
Last reply by dutchsnowden, -
- 1 follower
- 5 replies
- 284 views
I noticed that when I receive emails from my site, it’s showing a strange render, see screenshot below. See how it shows app=core&module etc… Any ideas or is this normal? This is from the stock iPhone email client. I have don’t really see any setting that can change it in my ACP. Anyway to fix it?
Last reply by Marc, -
- 2 followers
- 3 replies
- 693 views
How do you add 3rd party applications to the application tab? I have followed the community guide, but I don't have the option to upload manually. 3rd party application guide What I see is attached
Last reply by Marc, -
- 1 follower
- 7 replies
- 647 views
Hey, Currently for a custom application I require to call the lost password functionality of Invision. I can't find anything about sending a recovery request call to the forums (without an HTTP client). Is there something like this available with invision https://website.com/forums/index.php?/lostpassword/email=test@hotmail.com Or e.g. website.com/forums/recovery/email=test@hotmail.com Thanks in advance
Last reply by Marc, -
- 2 followers
- 2 replies
- 307 views
Hi, about the amount of Google free credit, we need use a google account for project? Map api= registry an account Google translate api = registry another account O only one account for Google map, translate api?
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 271 views
I'm admin on my site, but it doesn't appear to allow to make changes to a post title. I was the author of the post as well? Should I be able to do this?
Last reply by Marc, -
- 1 follower
- 2 replies
- 508 views
Can you point me to where this is located in the database as it tells me the following. I was unable to determine where this field is contained. Field 'sys_module_id' doesn't have a default value IPB 4.69
Last reply by Sonya*, -
- 3 followers
- 4 replies
- 360 views
In a very long email interaction with IPS last June 2021, with @Stuart Silvester I described an issue that ACP payments module has with products that have an initial period set that is greater than the renewal period. ACP allows you to set a renewal price greater or smaller than the initial period. It's a possible. The feature simply doesn't work. The possibility to add a renewal price greater/smaller than the initial price is there but it will break the renewal payments completely. How can ACP allow us to add renewal prices smaller than the initial price if the team knows it won't work? Why is that even possible? I requested the functionality almost 8 mon…
Last reply by OptimusBain, -
- 2 replies
- 249 views
I have a Calendar set up for public events, with permissions set to allow guests to See Calendar and View Events. However, whenever someone visits the calendar URL, they are redirected to log in. This is a freshly updated system with a newly created calendar. The system has the WordPress SSO plugin installed, but this happens when it's enabled and also when it's disabled. No other plugins are installed. Any idea why the Calendar guest permissions settings aren't being honored?
Last reply by Shel, -
- 2 replies
- 290 views
Hello I notice couple of days ago the Background Processes takes much longer time to complete. During this time new posts,new topics and editing takes sometime up to 8 seconds to complete. Sometime the background processes takes 2 days for couple of new topics. I havent performed any changes lately neither upgrade to new version. Invision Community v4.5.4.2 How can i determine what cause this problem for me ?? Thank you.
Last reply by Jim M, -
- 3 replies
- 983 views
I dragged a fresh install into my /fourms directory and when i go to the website it will just give me this: Wont even allow me to go to the install page
Last reply by Jim M, -
- 1 follower
- 6 replies
- 688 views
I am about to upgrade my forums to the latest version but I have a very important question to ask you about image proxys. My forum still uses imageproxy and we love that because it saved the images onto our forums itself with a long link to it which prevents hackers to ipgrab our members. Is that still an option for the latest version? we need to know that.
Last reply by Jim M, -
- 1 follower
- 3 replies
- 549 views
Since recent update, we've been having so many issues with our CSS not loading properly. Sometimes it happens spontaneously but can generally be recreated by making any sort of legitimate edit to a theme's CSS files. Any advice / is this a known bug? Our community currently loading in like this 🙃 Update on this: have fixed by taking the edited CSS file, pasting into TextEdit, making plain text and then pasting it back in. Seems there's some sort of bug adding in an illegal character whenever we make edits on back end...
Last reply by Jim M, -
- 1 follower
- 7 replies
- 364 views
Hello, After an upgrade from version 3.x I have this error / message when I add a picture in the gallery The picture is added in the gallery in spite of the message (!) When I want to delete the picture I have this message : SELECT * FROM `ibf_gallery_images` AS `gallery_images` LEFT JOIN `ibf_gallery_albums` AS `gallery_albums` ON image_album_id=album_id WHERE image_category_id=8 AND image_approved=1 AND ( image_album_id = 0 OR album_type NOT IN ( 2, 3 ) ) ORDER BY image_date DESC LIMIT 1 IPS\Db\Exception: Column 'album_id' in on clause is ambiguous (1052) #0 /home/www/netcoupe/volavoile.net/system/Db/Select.php(388): IPS\_Db->prepar…
Last reply by Marc, -
- 1 follower
- 5 replies
- 538 views
I can no longer log into anything and I need someone to call me immediately I have over 46,000 members and everyone of them are pissed please call me {number removed} I don’t know what happened but this board is suddenly a disaster
Last reply by Marc,
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