RocketStang Posted September 23, 2020 Share Posted September 23, 2020 Are there any settings that control logging out? I have several members complaining that they are being logged out after random periods of inactivity. It's not from clearing cookies or anything, they leave the forum up on the screen and walk away...when they come back, they are logged out! I cannot reproduce but I have enough complaints to worry me! Link to comment Share on other sites More sharing options...
bfarber Posted September 23, 2020 Share Posted September 23, 2020 No, there are no settings for that other than the "Remember Me" option on the login form. Typically reports like this come down to browser-based security/privacy extensions in my experience if you can't reproduce yourself. Link to comment Share on other sites More sharing options...
RocketStang Posted September 23, 2020 Author Share Posted September 23, 2020 Ok, thanks! I'll have users check their browsers.. Link to comment Share on other sites More sharing options...
CoffeeCake Posted September 23, 2020 Share Posted September 23, 2020 There is a button in the ACP that logs everyone out, yet I assume you're not clicking it. 🙂 Is your server time correct and accurate? Where are you storing session info? Redis? SQL? Link to comment Share on other sites More sharing options...
RocketStang Posted September 23, 2020 Author Share Posted September 23, 2020 (edited) No I haven't clicked the log out button, LOL! Server time is correct and I am using SQL Edited September 23, 2020 by RocketStang Link to comment Share on other sites More sharing options...
uA_Y_C_A Posted September 23, 2020 Share Posted September 23, 2020 Do browser updates and clear cache. Restart the devices Link to comment Share on other sites More sharing options...
HUGZ Posted April 15, 2021 Share Posted April 15, 2021 I'm having user complaints about the same issue. Sessions via Redis and it's happening on various devices/browsers without any cookie blocking scripts etc. I'll report back in here if I find anything. Link to comment Share on other sites More sharing options...
David Sims Posted February 20, 2022 Share Posted February 20, 2022 Anyone figure this out? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 21, 2022 Share Posted February 21, 2022 This is quite an old topic. As mentioned above, this tends to be caused by browsers more than anything else. Privacy tools and the likes David Sims 1 Link to comment Share on other sites More sharing options...
IveLeft... Posted February 21, 2022 Share Posted February 21, 2022 It can also be caused by incorrect server settings, for example (not used much now as its for http) but Varnish Cache used to log people out if incorrectly set up. Marc Stridgen and David Sims 1 1 Link to comment Share on other sites More sharing options...
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