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Subscriptions duplicated or active past expiry date


Go to solution Solved by Marc Stridgen,

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I recently updated the price of a subscription, requiring me to cancel all current PayPal subscriptions so that the new prices could be charged. This has resulted in confusion caused by apparent duplicate active subscriptions or subscriptions that show as being active after the expiry dates.

Duplicates and expired showing as active

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Expired Subscription (PayPal subscription cancelled by me on 9 Jan, expired for the customer on 20 Jan, still showing as active.)

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Please can a staff member take a look at this?

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