Technical Problems
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Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
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- 2 followers
- 13 replies
- 1.2k views
Anyone know what's causing this and how to fix it?
Last reply by Marc, -
- 1 follower
- 8 replies
- 848 views
Hello I wanted to upgrade my board to Version 4.6.10, but when I get to the step for downloading, it does not start. It only shows %NaN and a "!" below. Does anybody know what that is all about? Thanks Gunnar
Last reply by Marc, -
- 1 follower
- 6 replies
- 810 views
I recently updated my community's PHP version from 7.4 to 8.0, and ever since, I've been unable to get the software to recognize Redis. This is what I see when I go to the settings page (with my directory blacked out for privacy reasons): I've confirmed that I have Redis version 6.2.6 installed on my server, as well as the Redis PHP extension. I've also cleared my community's system cache just in case. Is there anything else that needs to be done to make the software recognize Redis?
Last reply by Randy Calvert, -
- 1 reply
- 355 views
Is there a way to allow guests to open support tickets?
Last reply by Jim M, -
- 6 replies
- 809 views
Hello 🙂 I still don't get the concept of Pages. Yes it is easy to put together a page. But I do not know how I can show for example 5 pages I have created. But how do I link them together and show them? Mike
Last reply by Jim M, -
- 2 followers
- 7 replies
- 638 views
In the output of /cms/records/{database_id}/{record_id} often the whole <a>-Tag ist missing when it's inside a <figure>-Tag: Original code: <figure class="image ipsImage_thumbnailed ipsImage" style="float:right"> <a href="https://xxx.xxx/uploads/monthly_2019_09/XXX-Meldung.PNG.1abaebb2048f2ea1be9a31bf3198e66c.PNG" title="Enlarge image" data-wrappedlink="" data-ipslightbox="" data-ipslightbox-group="undefined"> <img alt="XXX-Meldung.PNG" data-fileid="11960" data-ratio="19.43" data-unique="hd84ad2uk" height="78" style="" title="" width="400" src="https://xxx.xxx/uploads/monthly_2019_09/XXX-Meldung.PNG.1abaebb2048f2ea1be9a31bf3198e66…
Last reply by Koper74, -
- 1 follower
- 1 reply
- 480 views
Hello, I want to increase the body text size of all my topics. Which of the text variables is the one I need to touch? There are quite a few, but none has tooltips to explain what is changed. Thanks a lot.
Last reply by Jim M, -
- 1 follower
- 10 replies
- 1k views
Im getting this error: while trying to change "Theme Resources" folder from "..../uploads" to ".../uploads2"
Last reply by Ryan Ashbrook, -
- 2 followers
- 3 replies
- 535 views
After I run in SQL toolbox (v4.6.11) a simple query like this: SELECT email FROM core_members where allow_admin_mails = 1 AND temp_ban <> -1 AND joined > 1618596660 AND MEMBER_GROUP_ID = 3; I get correct results in the first page, but when I click Next or 2 or 3 for other pages of the results I get a blank page. Is this a known issue? Is there a command that I could add to my SELECT statement that will not force pagination so that I can see all the results on the 1st page?
Last reply by Jim M, -
- 1 follower
- 4 replies
- 1.2k views
on our test site we upgraded to 4.6.10 that way we can hash out any issues before going live. I have disabled all applications and reverted to the default IPS theme and still get the issue in the picture. also this is the log that I get as well ArgumentCountError: Too few arguments to function IPS\core\modules\front\system_register::_createMember(), 2 passed in /home/tghqorg/public_html/TGTestSite/init.php(913) : eval()'d code on line 181 and exactly 4 expected (0) #0 /home/tghqorg/public_html/TGTestSite/init.php(913) : eval()'d code(181): IPS\core\modules\front\system_register::_createMember(Array, Array) #1 /home/tghqorg/public_html/TGTestSite/appl…
Last reply by Jim M, -
- 2 followers
- 3 replies
- 603 views
vB 3.8 import into existing site. All of the imported users have the newsletter/bulk mail option opted out. When registering, the default is opted in. Any way to bulk change these in the database? I can't figure out where it's stored (what table/column). Thanks.
Last reply by Ohio Riders, -
- 2 followers
- 5 replies
- 755 views
Hi, So I randomly discovered that after moving to a new server we had forgot to setup the folders we had configured for our disk template caching. I created the folders, set the owner:group to www-data:www-data and even set the chmod for it to 777. I resaved the settings, and it accepted the folder being readable and writable, but after browsing the community I noted that no cache files have been created in the folder. I also tried to deactivate the enable-setting, activate it again, and empty cache, but there is still nothing written to the folder. It doesn't seem to do anything. This has been tested on a test install running the latest versi…
Last reply by Marc, -
- 1 follower
- 3 replies
- 566 views
v. 4.6.11 Trying to get the forum setup and have had a problem deleting the posts made by one tester. When he/we click on the three dots, Delete is not an option. What are we doing wrong? Thanks!
Last reply by Marc, -
- 1 follower
- 1 reply
- 230 views
Not sure of when issue began - have not been inside our old content for long time. Peakptrochester.com ....newsletters . Noting that, in Jan 2015 for example, clicking on a link within post leads to "page not found" and content is gone. That used to be a working link at some point. We did just have Hostmonster do a PHP upgrade that apparently went bad for many customers. We were not able to back up the site beforehand. They did revert us (and many others) back to prior working version - site seemed to otherwise function normally then after temporarily being down. I'm not sure if that in any way could have affected forums functionality or data integrity. We…
Last reply by Marc, -
- 3 followers
- 14 replies
- 881 views
Topics which are created via Page app cannot be edited even by an Admin or moderator.
Last reply by Marc, -
- 2 followers
- 6 replies
- 913 views
During the upgrade to version 4.6.10 the file... /system/Member/Member.php line 415 ... was updated with a change of logic to detect if the "memberSync" hook should be called. Our extension relies on calls to this hook and we noticed after this upgrade that data stopped coming through. I believe the change in logic at this time was intended to stop updates when only the "last_activity" field had changed and nothing else, however the logic used now fails on ANY data with more than 1 value in the $changes array. As a proof of concept I took the existing logic and tested it (this returns false, when it should return true) $changedCustomFields = []; $changes = [ …
Last reply by Daniel F, -
Hey there folks. I've been having a bit of an interesting time with our emails lately. I asked for assistance from my host Namecheap and they said that my forum system emails are bouncing or being rejected because there is no Message ID in email headers sent from my forum. Some emails get through and some don't Is this something I need to edit? Is there some place to set a message ID? They also mentioned a couple other errors. This is what they said: This problem is happening on both registration validation emails and also when I send a Test Email through the Admin CP. Any ideas? This is just completely breaking me. I can't figure it out. 😵 I …
Last reply by Stuart Silvester, -
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- 2 followers
- 1 reply
- 269 views
I would like to add a link or linked image to the nav bar or somewhere on the top of the site above the Forums area, such as the DONATE message shown below. How do I do this? Thanks for the help!
Last reply by Marc, -
- 2 followers
- 22 replies
- 1.4k views
I have the same problem, and it's prolific. Many, many users are complaining about it. Clearing cache and cookies doesn't work, nor does resetting passwords. I have a dedicated server and a CDN. I cleared and disabled cache on both to no avail. I have this in my htaccess file: ExpiresActive On ExpiresDefault A0 <FilesMatch "\.(jpg|jpeg|png|gif|js|icon|swf|flv|css|ico|mp4)$"> ExpiresDefault A2721600 FileETag All Header append Cache-Control "max-age=2721600, public, proxy-revalidate" </FilesMatch> <FilesMatch "\.(html|htm)$"> Header append Cache-Control "max-age=300, public, proxy-revalidate" </FilesMatch> …
Last reply by Marc, -
- 2 followers
- 3 replies
- 427 views
A moderator reported that in his tab bar on multiple computers / browsers it will spin for 30-90 seconds sometimes 10 minutes. I turned off Matomo and it seemed to stop.
Last reply by Marc, -
- 1 follower
- 11 replies
- 1.2k views
Our log table is growing out of control, even with the pruning set to 1 week. Here's the message: There is a repeated error (500 times) that seems to be the cause: Array ( [query] => Array ( [bool] => Array ( [must] => Array ( ) [must_not] => Array ( ) [filter] => Array ( [0] => Array ( [bool] => Array ( [should] => Array ( [0] => Array ( [terms] => Array ( [index_class] => Array ( [0] => IPS\core\Statuses\Status [1] => IPS\core\Statuses\Reply ) ) ) [1] => Array ( [terms] => Array ( [index_class] => Array ( [0] => IPS\forums\Topic\Post ) ) ) [2] => Array ( [terms] => Array ( [index_class] => Array ( [0…
Last reply by Jim M, -
- 2 replies
- 317 views
Hello 🙂 A member is asking for a posting of a travel diary in 2009. But I cannot find it. Is it somewhere hidden in the archive or where I can look? Mike
Last reply by DawPi, -
- 1 follower
- 5 replies
- 622 views
When trying to move a topic by checking its box then picking Move from the pop up bar, we get "Something went wrong. Please try again." If we go into the thread and choose Move under the Moderation menu, it works fine. The only error log I see is a system log. It is below. Error: Class name must be a valid object or a string (0) #0 /home/algarrison/public_html/forum/applications/forums/sources/Forum/Forum.php(684): IPS\_Theme::switchTheme(12) #1 /home/algarrison/public_html/forum/applications/forums/modules/front/forums/forums.php(76): IPS\forums\_Forum->setTheme() #2 /home/algarrison/public_html/forum/applications/forums/modules/front/forums/forums…
Last reply by Daniel F, -
- 1 reply
- 328 views
I was sent an email today (the email did land in spam folder) from this person stating they found some vulnerabilities and after asking what they were, they replied back with a list. I'm unsure if it's an automated email, or if it's a scammer, but it may be worth it for someone from IPS to look into? Who do I contact for this?
Last reply by Jim M, -
- 1 follower
- 11 replies
- 2.4k views
Hello, all forum is down. unique message error this: Similar error in dashboard after admin access. I should point out that the website ran out of space and now that I fixed that error, this happens. [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
Last reply by MataVirgenes,
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