Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
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- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
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- 1 follower
- 5 replies
- 586 views
The following message appears above my site's Unread Content section, and it's been there for several days now, ever since the most recent update. What is the problem here? The search index is currently processing. Activity stream results may not be complete. See https://www.griefhealingdiscussiongroups.com/discover/unread/
Last reply by Marc, -
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- 1 follower
- 1 reply
- 474 views
Hello . Tell me what can be and how to fix it, namely, I write to technical support from the site, it redirects me immediately to the windows mail area, and if you send a letter, then after a while you receive a notification that the letter has not been received from technical support. it was not sent through the site, but earlier a window for writing a letter on the site popped up, now it does not pop up, my license is still active and has not expired
Last reply by Marc, -
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- 1 follower
- 4 replies
- 525 views
So I see unfinished tasks in my dashboard. I don't like that. Then some punk "program" tries to stop me. I built this forum, da**it! On a side note - just upgraded to 4.7 and the process was painless; I am excited to learn about the Data Layer interface! Edit: process is nexus_queue_missing_sub_purchases
Last reply by Daniel F, -
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- 1 follower
- 5 replies
- 673 views
Hi, i was added needed link to whitelist but doesnt work it. I off cloudflare and still is a problem with log in to marketplace. Please can someone help me with that? 🙂 If u are polish will be lovely! Regards!
Last reply by Marc, -
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- 1 follower
- 8 replies
- 657 views
Yep, can confirm. I'm getting something similar. Tried to update through the ACP; and now I just get: Site is locked because "Upgrade in process". Nothing apparent in error logs.
Last reply by Marc, -
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- 1 follower
- 6 replies
- 548 views
Hello, is there way to automatically change the editor html code when you save a post/record? So for example, if in the editor I write When I save the post/record it will automatically be changed into Thanks!
Last reply by Marc, -
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- 1 follower
- 3 replies
- 526 views
I want make ( ios and android) App for my website. How can do it? thank you
Last reply by Marc, -
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- 2 followers
- 33 replies
- 1.8k views
Upgrading recently from 3.1.4 via 3.4, I have noticed that search is not working. Regardless of what is searched for nothing is found.
Last reply by dutchsnowden, -
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- 1 follower
- 1 reply
- 452 views
Is there any documentation around the new Data Layer options within 4.7? This appears to be a great way to leverage Google Tag Manager to get data into Google Analytics including username and other activity such as login, search, creating content, etc. This would make for a really awwwwesome KB article. 😄
Last reply by Marc, -
- 1 follower
- 2 replies
- 606 views
How to change avatar size in post? on default theme?
Last reply by Marc, -
- 2 followers
- 4 replies
- 558 views
Hi, there any resource or tips to adjust club page as landingpage of club?
Last reply by Marc, -
- 1 follower
- 12 replies
- 634 views
2V101/A IPS\convert\_Library::process: UnderflowException::0 Backtrace: #0 /var/www/ipb.rpnation.com/html/applications/convert/sources/Software/Core/Xenforo.php(634): IPS\Db\_Select->first() #1 /var/www/ipb.rpnation.com/html/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Xenforo->convertAttachments() #2 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(559): IPS\convert\_Library->process() #3 /var/www/ipb.rpnation.com/html/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\convert\modules\admin\manage\_convert->IPS\convert\modules\admin\manage\{closure}() #4 /var/www/ipb…
Last reply by Marc, -
- 1 follower
- 6 replies
- 876 views
Hi... If i start the GetSupport check i've got following message. After changing my settings from 7.4.30 to 8.1.7 it looks good but when i refresh my frontpage i got this message. someone who can help me to fix this ?
Last reply by Marc, -
- 2 followers
- 17 replies
- 892 views
Hello, as it is written in the title, the registration on the site does not work. I checked the logs and Thank you! More exactly
Last reply by Jim M, -
- 2 followers
- 13 replies
- 910 views
I use MaxMind for Commerce. Starting somewhat recently, I discovered that every single one of my Commerce sales were suddenly requiring manual approval. When I looked at the details of the transaction, it gives me a MaxMind error: Warning from MaxMind IP_NOT_FOUND I couldn't find anything useful in my server-side logs, but perhaps I didn't look in the right place. Any ideas why IPS is (apparently?) not sending a valid IP address to MaxMind? Some other notes: I am using the proper 1.3 API of MaxMind. I disabled all MaxMind Commerce rules and this still occurs. Thoughts?
Last reply by Jim M, -
- 3 followers
- 6 replies
- 830 views
I have some categories that say there are 6 articles, when there are actually 9. Is there a way to reset the count, or make the system rebuild the article counts in categories?
Last reply by Mark H, -
- 1 follower
- 3 replies
- 609 views
I'm getting error 4S109/5 during upgrade: We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: session_start(): Failed to read session data: files (path: /var/cpanel/php/sessions/ea-php72) I noticed that the path is incorrect though. It should be ea-php74, since PHP 7.4 is installed. I did check in php.ini, and directly on the server, and can confirm that ea-php74 is correct. It looks to me that the upgrade routine fetches the path from somewhere else, and not from php.ini. I already tried re-installing PHP 7.2 with the same config as I now have on PHP 7.4…
Last reply by Mark H, -
- 2 replies
- 548 views
After move PHP 8.0 -> PHP 8.1 - redis stop work Reports of this are emerging in the ACP. Also redis setting doesn't work - missing fields Redis server address Redis port number Redis server password I restored the PHP 8.0 and all is well for me again
Last reply by Jim M, -
- 2 followers
- 3 replies
- 536 views
Hi I am getting the error: ---- There was a problem generating your download. Please submit a support request so we may assist further. ---- This is trying to download 4.7.0 with converters so I thought I would submit it as requested. Cheers
Last reply by Marc, -
- 3 followers
- 9 replies
- 766 views
how to install ip.downloads after purchasing and in a currently running site?
Last reply by Randy Calvert, -
- 1 follower
- 3 replies
- 396 views
On Step 3 shows this error When I enter my key it says could not be found. Anyone encounter this upgrade issue?
Last reply by Marc, -
- 1 follower
- 17 replies
- 846 views
Hey All, As we work on our test conversion and learn IPB4, I've been working on feature parity with our existing software. It seems that 41 addons will go down to about 1, two depending on the answers to my following question. We like to manually give users a badge every month depending on the tier that they pledge to us on at Patreon. Is it possible to grant the same badge more then once, every month? I just tested it, and the system doesn't seem to allow me to grant the same badge again. I don't mind if it just updates the date on a badge regrant or actually gives them multiples of the same badge, either is fine. Or do I need an addon like: I would …
Last reply by Marc, -
- 2 replies
- 669 views
File Check Some source files are not correct for the current version. If you uploaded the files to your server manually, the process may have failed or not completed yet. Download the latest version from your client area and upload the files again in order to continue. Go To Client Area If you are sure the files have been uploaded correctly, make sure the permissions are set correctly on them. /data1/baoxianjia/public_html/applications/blog/extensions/core/EditorLocations/Blogs.php /data1/baoxianjia/public_html/applications/blog/extensions/core/EditorLocations/Entries.php /data1/baoxianjia/public_html/applications/blog/sources/Entry/Comment.php …
Last reply by Mark H, -
- 1 follower
- 8 replies
- 956 views
I've had to restore my server and now I face intermittent database issues. One is preventing access to a subforum: The log entry was triggered by a guest (Guests) REPLACE INTO `ibf_core_item_member_map` (map_member_id, map_item_id, map_latest_date, map_class) SELECT DISTINCT `author_id`, `topic_id`, UNIX_TIMESTAMP(), 'IPS\\forums\\Topic' FROM `ibf_forums_posts` AS `forums_posts` WHERE ( queued IN(0,2) ) AND ( topic_id IN(214816) ) IPS\Db\Exception: Can't find record in 'ibf_core_item_member_map' (1032) #0 /home/nginx/domains/zzzzz/public/community/system/Db/Db.php(969): IPS\_Db->preparedQuery() #1 /home/nginx/domains/zzzzz/public/community/system/Node/St…
Last reply by Marc, -
- 4 followers
- 9 replies
- 833 views
Hi, the cleanup task is locked and is throwing this error UPDATE `cms_database_categories` `cms_database_categories` SET `category_record_reviews`=-1 WHERE category_id=3 IPS\Db\Exception: Out of range value for column 'category_record_reviews' at row 1 (1264) IPS Version: Version 4.6.12.1 Please provide more information on how to fix this. Thank you.
Last reply by Marc,