Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,826 topics in this forum
-
- 1 follower
- 14 replies
- 723 views
Something bad happened after I upgraded to 4.7.3...all formatting is broken! www.bigmacktrucks.com What do I need to do to fix this?
Last reply by kenneth andrew, -
- 2 replies
- 624 views
This shows when in ACP looking through spam members TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given (0) #0 /home/eij958dl8mgt/public_html/init.php(927) : eval()'d code(92): in_array() #1 /home/eij958dl8mgt/public_html/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\members\antispambycleantalk_hook_mcheck->manage() #2 /home/eij958dl8mgt/public_html/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #3 /home/eij958dl8mgt/public_html/admin/index.php(13): IPS\_Dispatcher->run() #4 {main} Anything significant?
Last reply by Bethanyrayne, -
- 3 replies
- 424 views
Platform: version 4.7.2.1 Scenario (what we see today) Alice posts something (Forums) Bob reports it (bad post, Alice) Moderator Charlie gets the notification that Bob reported on Alice. Moderator Charlie handles the problem/post Bob doesn't get notified when Moderator Charlie dispositions the progress of the Report. Bob gets zero notification that the issue is in-work or resolved, etc.. Question: Is it just a configuration issue on the vanilla 4.7.2.1 version that Bob can be notified for each administrative step taken by Moderator Charlie? Is it a situation that requires a Plugin ( Marketplace ) to add fine detail capab…
Last reply by Jim M, -
- 2 followers
- 5 replies
- 387 views
Last reply by Marc, -
- 2 followers
- 6 replies
- 671 views
As it is localhost, I know nothing can be done but I wanted to report anyway. Database collation: utf8mb4_unicode_ci PHP 8.0.23
Last reply by Marc, -
- 3 followers
- 5 replies
- 454 views
Hello, stock board (almost), stock theme. On main page, topics etc. it works fine: One place where I've discovered bug is Downloads files viewing:
Last reply by Marc, -
- 2 followers
- 2 replies
- 369 views
Hello, We've just upgraded to 4.7.2. By searching for "solved" in the ACP's search box, we see a key (solved_stats_from) without a corresponding string. See below. Cheers!
Last reply by Marc, -
- 2 followers
- 3 replies
- 523 views
Search query was "solved"
Last reply by Marc, -
- 2 followers
- 20 replies
- 947 views
After using "Drag files here to attach, or choose files..." and open image - field with indication of uploaded file is missing. After waiting and posting - image is displayed OK. But if you decide to moderate a post - you do not have access to this image - you can not delete the image. In forums editor works correctly.
Last reply by Marc, -
Reproduction steps - number 1: Create a topic - nothing special, accept the defaults Edit the topic Modify the 'Publish' setting from 'Immediately' to some date in the future of your own choice Save the change Expected result Topic has been modified to be published in the future, and can only be seen by those with permissions to see those type of topics Actual result The change isn't saved, and the topic is still visible to all who have permissions to view topics in that forum Reproduction steps - number 2: Create a topic, modify the 'Publish' setting from 'Immediately' to some date in the future of you…
Last reply by Marc, -
IPS 4.7.2 Beta2 1 2 3
by bosss- 3 followers
- 54 replies
- 3.1k views
Run support in admincp just load ..load see attach image
Last reply by Marc, -
- 2 followers
- 4 replies
- 568 views
Hello, We recently noticed what we think is a bug. Whenever the “Best answer” in a question is deleted, the question in the overview still appears to have a “Best answer”. What is shows: The topic: Is there maybe something we have configured wrong? Or maybe something else? Thanks in advance. Thomas
Last reply by Marc, -
- 1 follower
- 2 replies
- 403 views
We have a couple of RSS Feeds that are being imported to Forums on our site and everything is working great. No problems with the Feeds and setup was easy. All Feed imports use the same User account as the Author, which is a dedicated User account ("NewsFeed") that is not used by any 'real' user. However, we have noted that the IP Address recorded for the Feed Posts in the forum use what appear to be another User's IP Address. In all cases, the IP Address has been used by other User - so they aren't truly random. While there is no real harm per-se, it is confusing for Moderators and Admins that are attempting to trace activity for specific Users across the system…
Last reply by Marc, -
- 3 followers
- 4 replies
- 968 views
I would like to add events with "Online" as the event venue (e.g. an Online-Conference), but in the Calendar I have to enter an address. What's the solution to this?
Last reply by Marc, -
- 3 followers
- 16 replies
- 621 views
Hi, I just moved from php7.4 to 8.1 and since then I see some errors in the logs. I tried disabling the few plugins and hooks I use and the errors still persist. What can I do about them? Reoccurring system log entries may be indicative of a problem that should be addressed. A summary of the top reoccurring recent log entries are shown below. Review the system log for further details. Message Count TypeError: Unsupported operand types: string + int (0) #0 /var/www/sat4all.com/webroot/forums/applications/core/modules/front/search/search.php(126): IPS\core\modules\front\search\_search->_results() #1 /var/ww…
Last reply by Michel_72, -
- 2 followers
- 8 replies
- 404 views
Using same email/passw as is working from the "Client area" button in the forum area. Forum is now down, help appreciated.
Last reply by Marc, -
- 2 followers
- 28 replies
- 1.5k views
Hi there, I did update my test site to 4.7.2 but it seems i have a problem with the scanner .php : .fpm/php5.external" stderr: PHP message: PHP Fatal error: Maximum execution time of 300 seconds exceeded in /forums/system/Application/Scanner.php on line 1260, referer https://dev.plongeur.com/forums/ It actually prevents me from login in either the front or the admincp. I tried setting the time limit to 1h but it does the same. I tried dowloading the files and reuploding them manually but it does not solve the issues. I am thinking about starting back with a copy of my prod and trying to upgrade again but i am affraid it may end the same way.…
Last reply by Marc, -
- 2 followers
- 4 replies
- 676 views
How to install apps from 4.6 to v4.7.0 Beta 10
Last reply by Marc, -
- 2 followers
- 2 replies
- 424 views
Hi there, I can see some Reoccurring system log entries like: TypeError: checkdate(): Argument #2 ($day) must be of type int, string given (0) #0 /var/www/vhosts/electronics-talk.com/httpdocs/applications/calendar/sources/Date/Date.php(150): checkdate() #1 /var/www/vhosts/electronics-talk.com/httpdocs/applications/calendar/modules/front/calendar/view.php(228): IPS\calendar\_Date::getDate() #2 /var/www/vhosts/electronics-talk.com/httpdocs/applications/calendar/modules/front/calendar/view.php(113): IPS\calendar\modules\front\calendar\_view->_viewWeek() #3 /var/www/vhosts/electronics-talk.com/httpdocs/system/Dispatcher/Controller.php(101): IPS\calendar\modules\f…
Last reply by mixos, -
- 1 follower
- 1 reply
- 288 views
It looks like Events can set an end date/time that are before the start date/time. For example, the Private Messages event has an end time before it is supposed to start. 🙂
Last reply by Marc, -
- 1 follower
- 7 replies
- 825 views
My subscribers are getting strange emails as well that show a seemingly random "Paid by PayPal" amount, and then claim to charge a negative amount. Also some of them are getting spammed by mass renewals (actual invoices were created automatically). All of them were charged correctly, however.
Last reply by Marc, -
If a member group does not have permission to create an event, the Create Event button still appears. It pulls up the "Select Calendar" screen when there are no available calendars to my group.
Last reply by Marc, -
- 3 followers
- 3 replies
- 648 views
Dear, Im running: Version 4.7.2.1 I created a new group https://www.XXXXXSITE.EXAMPLE/forums/admin/?app=core&module=members&controller=groups And then i recieved this error: OutOfRangeException: (0) #0 /var/www/vhosts/duken.nl/httpdocs/forums/applications/core/modules/admin/members/groups.php(152): IPS\Patterns\_ActiveRecord::load() #1 /var/www/vhosts/duken.nl/httpdocs/forums/system/Helpers/Table/Db.php(464): IPS\core\modules\admin\members\_groups->IPS\core\modules\admin\members\{closure}() #2 /var/www/vhosts/duken.nl/httpdocs/forums/system/Helpers/Table/Table.php(494): IPS\Helpers\Table\_Db->getRows() #3 /var/www/vhosts/duken.nl…
Last reply by Marc, -
- 2 followers
- 5 replies
- 448 views
Hi, I have seen in the invision community, there is a category toggle on the right side of the block header. Where can I configure this feature? And, is it possible to colorize the category header for better visual separation? Regards Björn
Last reply by Marc, -
- 1 follower
- 10 replies
- 822 views
Hi All We are having an issue enabling the API, The .htaccess has been uploaded to /forum/api as mentioned and file permissions have been set but we just keep getting the following screen. Contents of the htaccess is also below <IfModule mod_setenvif.c> SetEnvIf Authorization .+ HTTP_AUTHORIZATION=$0 </IfModule> <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteBase /forum/api/ RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule .* index.php [E=HTTP_AUTHORIZATION:%{HTTP:Authorization},L] </IfModule>
Last reply by Cyberg Studio AS,