Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 1 follower
- 9 replies
- 714 views
This started today, Several members including me can no longer log into our website. Three of us are the administrators. I keep getting this insecure connection warning and it won't allow me to login. I tried two different web browsers, and two different computers and my cell phone. Now I saw where the PhP has to be version 8 from now on so I went on Hostmonster (our domain server) and changed it. I also contacted them and they checked things on their end and told me it was a an issue with the software. There was an update for invision pending, but none of the administrators can log in now to do the update. I don't know what to do or where the problem is. Mike …
Last reply by Gary, -
- 1 follower
- 13 replies
- 949 views
The webpage at https://xxxxx.com/topic/xxxxx-xxxxxxx/page/5/#comment-xxxxxx might be temporarily down or it may have moved permanently to a new web address. ERR_FAILED On Cloud and this is happening very often over the last few days.. Suggestions ? Solutions ? Thank you
Last reply by Jim M, -
- 1 follower
- 3 replies
- 577 views
I have inherited the job managing the Invision Web site for my organization. I could use some help in determining how to link a product to a calendar event, to posts on the forum, and to a non operating link on the top of our web page. I have created a product which consists of selling tickets for a fundraising event. The product has been created and appears to work. An event in the calendar has also been created. As mentioned above, there is a link on the top of our web page for this event/product, but that link does not work and directs me to "contact support". Your help would be greatly appreciated. Thanks, Alan
Last reply by Jim M, -
- 0 replies
- 383 views
I only have Forums which form part of our Invision product. The only gateway is Paypal. If wanted to cancel all Subscriptions that people have set up in Paypal (En Masse), is there a way of doing it within the Payment Settings on Admin. I'm checking with Paypal as well. I'm contemplating closing the Forums Project and exploring the path of least resistance? 🙂 Anyone got any experience of this. Thanks
Last reply by toprobroy, -
- 3 followers
- 7 replies
- 1k views
Hi everybody, is it possible to convert from woltlab suite 5?
Last reply by Marc, -
- 1 follower
- 4 replies
- 585 views
My php version is php 8.1.10 and invision 7.4 and today morning I am receving the error in Forum area, Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/ddcforum/public_html/uploads/template_10_77e511f3f597b974567a95c3a1860bbf_plugins.php on line 3289
Last reply by Marc, -
- 1 follower
- 2 replies
- 290 views
Hello, Is there a switch that can close the “New Images” block in Gallery index page? Thanks.
Last reply by sychn, -
- 2 followers
- 8 replies
- 774 views
Hello, I've created a couple of clubs and have invited a few members. As an admin, I can't see which members I invited. I don't know if i invited 4 or 10 or who I invited. Where can I see the invitations I've sent? Thanks
Last reply by Marc, -
- 2 followers
- 3 replies
- 496 views
Hello, If I insert existing attachment from File Downloads which was a video, then I could not delete the video in the editor no matter what I did. Thanks.
Last reply by Marc, -
- 2 followers
- 6 replies
- 578 views
Hello, What happens when a user requests to join a club? Is there a way the user can see a REJECTION MESSAGE when the admin/moderator rejects his request? Is there a place where I can write a message to be shown to the user whose request to join a club is rejected? Thanks
Last reply by Nathan Explosion, -
Trying to go from 4.7.0 -> 4.7.4 As soon as I set php from 7.4 to 8.0 I can no longer access the AdminCP and get this error (below) and cannot go any further. Reverting to 7.4 is the only way for me to access the AdminCP again but the main site is fine. [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Tried going into theme editor and restoring default theme and setting as default. Tried clearing system cache. Tested alternate browser in private/incognito. Tried disabling customizations but every time I go back to chec…
Last reply by Gary, -
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- 1 follower
- 4 replies
- 938 views
Hi community and thanks in advance. We have a very big community with IPS 4.5.4.2 and we need to move forward with upgrade to IPS 4.7.4. We know that we need PHP 8 and we think two options: 1) make the update one by one, that is, from version to version, until you reach the last one that does not need PHP8. And then work in the new server and update to the 4.7.4. 2) create new install of fresh 4.7.4, and then use importer to import from IPS 4.5.4.2 (o don't know is this its possible) Recommendations? opinions?? Thanks !!
Last reply by Gary, -
- 6 replies
- 855 views
Extreme Beginner: 2 questions please. Can members get a "Member Title" under their photo? Can members get a "Member ID Number" under their photo? This would be their number when they registered. I cannot find in the members list if they have a number based upon the order they registered.
Last reply by Randy Calvert, -
- 2 followers
- 6 replies
- 847 views
Hi all, I'm setting up default email settings for different types of content, but I don't see any options for digest emails. It's mentioned here: Where can I set up the default daily/weekly digest behavior? Thanks!
Last reply by Jim M, -
- 2 followers
- 12 replies
- 771 views
We are gradually experimenting on our test site with the implementing of PHP 8 before we go on to upgrade the live site. I'm very pleased to say that most things seem to work but one resource – Automatic Social Promotion by @Adrian A.doesn't work and appears to be "locked". A developer has very kindly come up with a modification which he says will solve the problem and allow it to work with the new PHP version. We have made the modification but the resource still says "locked". How can we unlock it please?
Last reply by BankFodder, -
- 1 follower
- 3 replies
- 560 views
I'm struggling to add the discord oauth, i'm unsure about the information endpoint is this it: https://discord.com/api/users/@me? also the parameters I'm not sure how to write them, there's an error somewhere, when I try to log in the discord log in screen to authorise pops up just fine but when it sends me back to the website it doesn't log me in, instead, I get an error, also the scopes should be identify and email?
Last reply by Randy Calvert, -
- 2 followers
- 5 replies
- 536 views
Hello, I've been trying to find how to change the Club permissions so that ONLY certain user groups can see the clubs or even request to join the club. I just can't find it. It looks like the user groups are not integrated with the Clubs. I've created a few Clubs and I want these clubs: To be invisible to certain user groups Or IF a member within USER GROUP X tries to request to join the club, he will be rejected because his user group is NOT allowed to join I just can't see how to do that. Is that even possible? It would make no sense that clubs are not integrated with the built-in user groups. I tried to see if by editing the user group I …
Last reply by Marc, -
Hello, Are there any settings of showing the directories directly when users click the [Downloads] button? By default, the [Downloads] button pointed to /files/, if I want to set it to /files/directories, are there any settings to do it? Or editing the Menu is the only way? Thanks.
Last reply by sychn, -
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- 1 follower
- 12 replies
- 1.3k views
I have been having endless reports about users trying to register an account and trying to reset passwords sometimes links being sent to their emails and most of the time they aren't. If/when verification links are sent and the user clicks them, it tells them "You are not awaiting validation for a lost password request." I have no idea what to do or how to fix this issue because it's been a problem a large chuck of users have and continuously report. Website: https://www.rdrp.mp/ So overall two issues: (1) Verification links are not arriving in email inboxes; (2) Resetting password through "Forgot Password" option is being a pain and isn't working when people try to reset…
Last reply by Marc, -
- 2 followers
- 2 replies
- 356 views
I had a custom button on my editor and since the last update it is missing. Is there any "protected" section of the Editor that we could use to store custom buttons so we don't have to recreate them each update?
Last reply by Marc, -
- 2 followers
- 6 replies
- 620 views
Not sure where there is a setting that drives this, as I thought the post settings state a maximum image dimension and anything larger gets resized to it. Somehow it seems some are being resized in a topic while others aren't (same topic post, same poster). The only place I see thumbnails mentioned is in Gallery settings and these aren't in or from Gallery but rather direct uploads to the forum topic. Example de-ided with xxxxxxxxx <img class="ipsImage ipsImage_thumbnailed" data-fileid="157996" data-ratio="66.67" style="width:216px;height:auto;" width="1000" alt="xxxxxxxxx" data-src="xxxxxxxxx" src="xxxxxxxxx" data-loaded="true">
Last reply by Marc, -
- 3 replies
- 731 views
I cannot find the link to the ACP anywhere and while the "first login" information in the docs mentions the ACP, I don't seem to see it anywhere.
Last reply by Gary, -
- 1 follower
- 1 reply
- 381 views
Hello, This is Jon Cross with the SFA, we have custom design on our community and single-sign-on. I went to install the latest update and it warned me that if I did it would break our SSO and potentially affect our design. I have run several updates over the last year without getting this sort of warning so I was hesitant to proceed. Please recommend a course of action here… I have tried emails, contact us forms and now I am trying this Thanks Jon
Last reply by Jim M, -
- 1 follower
- 8 replies
- 766 views
I read a similar post regarding an error on older images and a null, however, there was no follow-up on that report. I have hundreds of categories and albums and tens of thousands of images. This has been a recent recurring error in seemingly older images, affecting a few in a category or album, but not all. I am not competent at reading what the error is trying to tell me. Perhaps it is a setting I can adjust to correct, or is it something that requires further investigation? Thank you for any help.... Details TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given (0) #0 /var/www/vhosts/xyz.com/httpdocs/system/Dispatcher/Cont…
Last reply by Richard Arch, -
- 9 replies
- 785 views
Hello, how i can fix the problem with new account? https://ggames.com.br/cadastro/ i already tried to update to the last version, clean the cache and create a new custom link for this page... but nothing work. i'm using the php 8.1
Last reply by SUBRTX,
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