MythonPonty

Hey guys!
We've been making use of the ModCP across our site as a way to manage actions taken by our moderators.  Having spent more time in the area, I have a few suggestions I was hoping you might consider for a future version:
Once a report is made, there is no way to interact with the person that reported the content or to interact with the person being reported (other than to warn them).  At the bottom of the report currently is two tabs, one for the content from the person reporting, and another for moderator content.   Allowing moderators to reply to the first tab if we wanted to interact with the person reporting would be helpful.  (Collect more info, get a better understanding of what the intent was, etc.) -- Since members don't have access to the moderator CP, maybe from the member perspective it's a PM? Create an additional tab with the ability to interact with the person being reported.  There are cases we don't want to warn someone, but maybe a gentle nudge first can help de-escalate a situation.  These areas would be AWESOME to include the new stock replies feature.  Where we can pick from a few canned replies and customize them as needed.   There is no easy ways to find reports involving specific members.  For example, in the reports section...  it would be cool to be able to find reports involving (started or about) a member.  Today you can only filter by report status. The AdminCP shows warnings issued.  Could we also see reports and if a warning was tied to a report show that relation?   Could we have a way of editing a warning?  Once a warning is issued, if a decision is made to reduce the warning points for example, the only way to do this is to revoke the warning and reissue it...  this means the member must re-accept the warning which causes confusion.  It would be helpful to be able to edit a warning versus only being able to revoke it.   This would help make our moderator's workflows much easier and make tracking issues much more straight forward.  There are times I've had to go look up something that happened six months ago and have trouble putting a timeline together fully of what happened.  🙂  

I want to thank you all for your feedback. I appreciate everyone who took the time to leave their thoughts and concerns. I've read every single one and replied to almost all of them.
Firstly, I want to say that I understand that the messaging that went out ahead of this update fell short of what you deserve, and I want to apologise for that.
After spending two days reading every single post, almost all concerns fall into these three areas:
1) The future of support
I've seen many people use the phrase 'no more support', which isn't true. I know the change from ticket support to staffed community support is a significant change, but I genuinely believe that it will benefit customers. I believe that we can create a living knowledge base of solved issues just like many brands do. For example, when I have a problem with my iPhone, I google it and invariably end up with a link to a topic within their support forums with a solved answer. I don't need to raise a ticket with them and wait for a reply.
There are many "what about" concerns mixed in, and I ask you to try the new staffed community support areas and give us your feedback once you've used it regularly. We will work with you based on that feedback and make improvements where it is needed.
We have custom functionality that shows our team links to your client accounts, including license keys, etc., so we know who you are and have all your information right next to the topic. You will never need to divulge personal information, or even your site URL if you do not want to.
If your support issue is complex or needs developer intervention, with a click of a button, our technicians can convert this into a ticket for you and we will continue to resolve the issue with you in that ticket.
You will be in safe hands.
2) Price Rises
We have not raised our prices for well over a decade. We've always been reluctant to do it and held off for too long, resulting in a large jump to make up for a lost time.
We can't reduce the prices to their pre-September levels, but we will be much more mindful of price rises in the future.
3) Annual Renewals
We want to simplify billing and reduce the number of invoices we need to send, and you need to pay. An annual invoice seemed logical to achieve this.
However, you have made it clear that moving to annual renewals affects your budgeting, and we have listened to that.
We have reverted this decision and have restored 6-month renewals in your client area. This is not a temporary one-off offer; it's a permanent change.
Again, I want to thank you all for being so vocal and passionate about Invision Community. We want to keep offering you the very best community platform to help your communities succeed.

Thanks for support us / me the last years... But now it's time for me to check new possibilities.
310 $ a year are bad news. 

The only way I would go, would be ...
The current costs of $ 310 split to $ 155 if the customer pay in 6 month method, or a customer benefit of $ 210 if you pay annually. This gives IPS a clear advance and allows you to calculate better.
At the same time, the (loyal) customer receives a loyalty bonus if he pays annually in advance.
That would be one way that I would support.

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

Thanks for support us / me the last years... But now it's time for me to check new possibilities.
310 $ a year are bad news. 

Generally speaking, after so many years I feel I can say that invision is a company that thinks well about the choices it makes. But this time, as others have already written, I am very concerned about the collapse of the Marketplace. It is quite clear to me that the new pricing policy and the type of support offered for a fee is aimed exclusively at the business sector. This means that hundreds of hobby forums will be looking for alternative software solutions and this also means less appeal for me and many other developers to develop app and plugins.
Although I don't know the reasons for a series of "blows" thrown at the customer at the same time, I find some of the choices made by Invision risky.
Even if I accept the price increase, which is something I can live with, I think it was a mistake to remove the possibility to pay every 6 months. This has disoriented customers even more, even giving a perception of a heavier increase than it really is.
Furthermore, it must be acknowledged that one of invision's greatest assets has always been its ticket support. 
In short, I'm a bit worried, I'm sure I'll be one of the last to abandon ship... I've been here for 20 years... but I confess that I've been looking for alternatives for the first time in many years.
The problem is not the price, I am more concerned about the choice to let the hobby communities go.
Unfortunately I don't think the the fresh new green buttons can turn this into good news.

Let's see, I understand that even the pandemic period is not the best but let's try to give confidence to Invision as Jordan asks. Instead I would ask invision to review at least the possibility of returning to payment every six months, not for me, but I think it would help many.

Thanks for support us / me the last years... But now it's time for me to check new possibilities.
310 $ a year are bad news. 

The only way I would go, would be ...
The current costs of $ 310 split to $ 155 if the customer pay in 6 month method, or a customer benefit of $ 210 if you pay annually. This gives IPS a clear advance and allows you to calculate better.
At the same time, the (loyal) customer receives a loyalty bonus if he pays annually in advance.
That would be one way that I would support.

Thanks for support us / me the last years... But now it's time for me to check new possibilities.
310 $ a year are bad news. 

This is kind of a bummer for me today. Just last week I was so excited to convert over from Xenforo. I thought man I really like this community and the route that they are going with their products. I wanted to join this platform so bad. Was so excited to see what the future holds. I really liked the way all the developers interreacted with the members here. I am ok with a slight price increase for a better product. I think the biggest disappointment is the lack of support coming. I am paying for a product, if I run into a problem with that product as long as I have active support I would like help with it. It's like purchasing insurance. Might not ever need it but it's nice to know that it's there. I even thought about paying for the premium support here recently. For $100 even if I never needed it I thought it's not to bad of a price, now mine shows $1250 for that same support. I thought this morning after checking out the new site design, that this was all just a mess up with the prices from the new site design. But after reading all day it seems real. No one will go with the addons purchases anymore unless you are a big forum because of the price increase. Then it will start a chain reaction and won't have developers anymore for addons since people will be bailing. Now I am stuck with two choices either pay the high prices or now I have to convert everything back over to Xenforo after being back with IPS for only a week. Kind of depresses me. 

I am concerned that you might think that the feedback is "send an e-mail a few hours before changing the look of your web site (and oh-by-the-way-side-note-pricing-models-for-existing-clients-go-into-effect-immediately-with-no-significant-advance-notice)."
The feedback is that you should have provided notice on revised pricing models, inclusive of what those revised prices would be months before implementing those changes so that organizations could make appropriate changes in their expected operational expenses.
Speaking for our organization, there's no issue with the changes other than you didn't give any notice to revise our operational forecasts and planning, and our renewal is also in November. Thankfully, we have the ability to reallocate funds unexpectedly, yet not all of your customers are in that position, and it's rather poor form for what we consider a partner in our organization's ongoing success.
I receive an e-mail from a streaming video service that their monthly price will go up one dollar with more than a month's notice. It's just inexcusable to have tied this all into throwing a new shade of paint on your sales site.

I knew the prices would rise with this site relaunch, but I expected more a generous correction for inflation for new orders (not renewals). But the changes are far from slight. And for people like me who have many licenses, it actually threatens my entire business, because the price change is multiplied by the number of licenses. And the new terms make it all even worse. For my oldest license, I had an upcoming renewal of $85 as the last payment in this financial year. Now that jumped to $310—well over 300%! Yes, it’s for 12 months, but I still need to pay it NOW without having earned this money through the site or even planned for it. And even if would manage with this one site, I certainly can’t manage it for 5 self-hosted licenses and their upcoming renewals. 
And it didn’t had to be this way. There is the established system of grandfathering existing prices while only charging more for new customers for example. Or it could be a slow transition that is announced a year or two in advance, so we could have prepared for it someone. Dropping these drastic price and terms changes on us like a bomb, effective and possibly charged immediately, was a bad move. 
 
 

Hi @MythonPonty
Show the card view on topic hover is added. is pending approval. Thanks for mentioning it

DEMO : http://ips.valacoding.com/

Hi everyone.
I have found some plugins / apps in the marketplace that deals with redirects, but there is currently no plugin which handle my requirements.
I would like to give the members an option to choose which is their personal home page in the member settings.
Some of my members would like to have the activity stream as home, otherones the forum overview and other the blog ... and so on. Does anyone have a solution?
Best regards
@MythonPonty

Hey that's me!
It's been a while since we had a competition though. I am still a bit frustrated that few missing features aren't added by Andy...
Most of the links shared here are dead so it seems there are not a lot of us still using this app, it's a shame as it could really be amazing...

Hi, 
Yes sure. if there is a built-in function in the IPS for this.

I've pushed an update to address this issue now and asked it to be approved as soon as possible, sorry for the inconvenience.

I have submitted a 4.6 compatibility update today

😞  unfortunately, no feature updates. 

sounds not good. That's one of my elementary features in my community, so i can't upgrade to 4.5.x 😫

First bit of feed back on achievements. While I see an option to manually add a badge, it has to be done via AdminCP? Wouldn't it make sense and save time to be able to manually add a badge while on the front end via the members profile? Seems very long winded to have to sign in to ACP, find the member, go to profile, press badges and then add badge.
Also, there is no badge box on a user profile when first setup under 'Your Achievements'.
However, once a badge is added the box appears. But, I believe that a box should already exist, that you can press to go into (like the rep box) and there we could have a button to add badges.
And to add.

I think a few sites will have a lot of badges (I believe I will) so, instead of having to scroll forever to find the badge. Could it be fed back that we could setup categories and add badges under each one (ACP)?

Hey team, it's been 84 years (if you know you know), but...
We're excited to announce that Invision Community 4.6.0 Beta 1 is officially live! 🎉 
@Matt has a blog post on the way detailing all of the amazing additions, including how many commits and lines of code that were changed. A lot. The answer is a lot. 
Just to refresh your memories, some of the biggest changes/additions include:
Achievements (Points!) Web app and Push notifications Anonymous Posting when posting as a member Highlight Topics with replies from specific Groups Spam Improvements (And more!) It's available per request for Cloud customers or, if you're self-hosted, by manually downloading it.
Self-hosted: please make the necessary backups before upgrading. Because this is a Beta, please understand there is an inherent risk when upgrading.
The more information/feedback we get, the better we can optimize and improve things 🙂
If you find something and would like to submit a bug, please do so here.
Looking forward to hearing what you think! Sound off in the replies below. 

Your screenshot is not showing and I'm not able to reproduce this locally but if you send me a PM with an admin login I can investigate that.
@jesuralem and @Nathan Explosion There isn't any native support for videos currently. Any file uploaded will show as a downloadable link. I can look into adding video playback however.

I think since the upgrade to last version i have a display issue :
Even for old and closed competitions, i don't have the podium or the votes visible :
https://www.plongeur.com/forums/competition/3-rentrée/
Changing the setting to display votes does not seem to change anything.
 
Also when the votes are not displayed :
- the "other entries" ("autres propositions" in my translation) title shouldn't be displayed are all entries are actually shown there.
- I think it would be nice to keep displaying the number of views and comments below the image.