Rizenmusic

Just without those of us who don't make money out of it, right? 😉

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about: 1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%. 2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here. 3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good. 4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 5. That you tried to cover it under website redesign. 6. That you're telling us "pay more but if you have a problem - go ask community" You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

You can't be serious about this, can you?

What are you talking about?

These news are nonsense. From what they are to the way they are being communicated. "It's not bad news" - yeah, that's right. It's not bad news, it's terrible news. You can't call a 50% price increase "modest" while removing e-mail support and pricing it 1250$ annually. By doing that you effectively cut hobby sites like mine. Paying 215$ for software that isn't making money in a country where median salary is 400$ is not a good idea at all. But what's even worse is that you lack honesty in this. Instead of communicating this like "guys, there's a huge change in our business model, we now want medium and large businesses as our clients" you say something about "modest" price increasing and "strong community" that will help with bugs how? Why would I want to pay 215$ annually for not being able to deal with bugs at all? And I've found many before, which I was able to resolve thanks to your now gone support. I won't be supporting this.