Jim M
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Everything posted by Jim M
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Could you please provide access? I would like to investigate on your installation if this is still happening. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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If you want to share URLs privately, you're more than welcome to place these in the Notes field of the Access Details in the Client Area. -
Glad to hear you found the issue and thanks for sharing/explaining what you found!
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Would also suggest disabling any custom rewrites/redirects which you may have on your server that may be causing things to go awry here.
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It does not.
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When attempting to embed, I am seeing "Error too many redirects" on your community. It may be worth checking if your server is having issues reaching out to Twitter.
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What I am assuming happened here is that the content was deleted while you're still on 3.x and something happened there to cause the disconnect. As we now handled that differently, the software is unaware of these abandoned images and won't deleted them because they aren't tied to content that was deleted on version 4. If that is not the case, we can investigate further. However, what you're in the middle of now with transferring these, is probably the best way to clear them.
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Thank you. I have moved this to a ticket for further investigation. Please watch your email for further correspondence.
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These look to be from 3.x. Did you delete these before or after the upgrade to version 4?
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Are you receiving other emails from the community to these email addresses?
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Files are deleted on a task to check if the content exists and if not, it deletes the file. It will also keep the files for items in your delete content deletion timespan. Once those two items are met and the content is deleted permanently, the files should be removed. If that is all met, do you have an example?
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May want to read some of the other topics discussing some options for spam prevention: Often, the word filter is not an effective spam mitigation technique.
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You want it hard enough to bypass those not interested in your niche but not easy enough, someone can get it by one quick Google search 🙂 . I would say coming up with good questions/answers will be hard and it will indeed take you time to experiment to find that good blend.
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Please ensure that your server has both mod_setenvif and mod_rewrite enabled.
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They are easily Google-able so you may have already been hit by a human who went through them all or a smart AI.
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So you're a master 😄
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Glad to hear you were able to resolve this with your hosting provider.
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You would need to check with your hosting provider to see if you have a firewall block or other network issue connecting to remoteservices.invisionpower.com
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You have a third party plugin which interacts with posts. Could you please disable this then test again?
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These are the options available for digest emails for followed content:
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Glad to hear all is well now 🙂
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You set our Platform app as your default application which does not have a default page and cannot be set as such. I changed this back to the Forums app in ACP -> System -> Application -> click the star icon next to the app you want as default.
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This would be that you were blocked by our firewall, not an error that your community would be down. Glad to hear you're no longer having any issues though.
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Depending on a version, there was an issue where the database check was indeed coming up false. However, keep in mind the original issue the OP had was different. If your queries there won't go away from the Support or upgrade screen and you're on 4.6, that is likely the error and a manual upgrade is required.
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
