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Marc

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Everything posted by Marc

  1. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  2. Marc
    Please feel free to post this up within our suggestions area if you believe there is something you would like to see changed
  3. Marc
    Have you made any changes just prior to this occuring, which may be related?
  4. Marc
    You would need to backup your database and files on the server. There is no way in which to backup just settings
  5. Marc
    There is no wya in which to do this retroactively unfortunately. It would only work for items going forward
  6. Marc
    They would all be wiped and rebuilt based on your new rules if you choose to rebuild achievements
  7. Marc
    Yes, thats correct 🙂
  8. Marc
    It was in reference to what I quoted of yours. My colleague asked what background tasks you have running that you are having issues with. That doesnt appear to have been answered The items regarding your docker setup and the likes are really something for yourself to look at. We cannot assist with a custom setup such as what you have there. We do not support docker. You have stated you have an issue with the upgarde an dit taking a long length of time, but I have never seen an upgrade take 3.5 hours from 4.4 to 4.6. Hence the question from my colleague
  9. Marc
    I can tell you only that its exif which actually rotates these correctly. Are you able to replicate the problem here in the test area?
  10. Marc
    For the first 2 of your questions, this is a moderator permission. Take a look at the content tab and you will see "Can award user's content?" with 2 selection boxes below With regard feeds there is a 'recent achievements' block you can add to any page you wish
  11. Marc
    No problem at all 🙂
  12. Marc
    Thats ok. Our devs will pick up anywhere else its needed
  13. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  14. Marc
    I can certainly ask that question, yes
  15. Marc
    Yes, I would advise on disabling all 3rd party items and ads in order to test this first of all. From what you are describing, thats certainly not normal behaviour
  16. Marc
    While we would not offer self hosted installation, given what you are asking, what is the reason you are looking to do this?
  17. Marc
    As mentioned above, there are 3rd party integrations for this. We cannot assist you in making your discord server private. You would need to contact discord in order to find out how to do this
  18. Marc
    That is correct. Support topics are here in the community. If they need to be transferred to a ticket, we can do that of course. We cannot assist you with your server. If you have no server admin, that is indeed going to cause you issues. As mentioned, you would need to respond to the email support item which was sent to you. The reality is however, we are unable to assist if you are unable to run to the point you are having an issue. It does however seem your upgrade is in process there, so we can take a look at that point. You would need to update your access details on file for this
  19. Marc
    I have removed the emails as this is a public forum. You would need to speak to the author of your SSO solution there if you have a specific issue with that item. However you would indeed be shown the login form if guests are not allowed to access the site. At present guests have the "can use site" selector switched off. That would need to be switched on if guests are supposed to be able to see the content on your site
  20. Marc
    Have you taken a look through our guides here? If its specific things you want to do that you are unsure of where to start with. Let us know and we can certainly get you pointed in the right direction. For example, if you are looking to set up forums on your new community, you can use this guide If you want to get the look of your site sorted out, this one may be helpful to you
  21. Marc
    You cant move the forum itself, however you can move its topics in the same manner as you would any other topic on the front end of the site. So you would select them using the checkbox, and move to whatever forum you have created in the main forum
  22. Marc
    If you take a look in applications\core\data\achievements, you will see the 3 files you can use to export a set of defaults.
  23. Marc
    Do you have any plugins on your browser enabled that you can disable to test again? If not, I may need to get this tagged for a developer to take a look at for you
  24. Marc
    Glad to hear you managed to get the move done
  25. Marc
    Im not seeing any other site. Do you have that under another account?
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