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Marc

Invision Community Team
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Everything posted by Marc

  1. On reading your ticket there, it appears the issue there is connection between your server and twitter, which is something you would need to resolve with your hosting company.
  2. You would need to contact your hosting company to resolve that issue, as its an issue with your PHP configuration, as mentioned in the message there.
  3. which of your sites is this for? I can then take a look for you
  4. I have seen your ticket and responded to that already. Please check your email as there is information you need to action in order to get that set up
  5. Sorry, Im not sure what you mean here by its touching only that message. You mean only that user? Do you have examples of items you believe should show in those search results?
  6. No problem at all, and hope you get to the bottom of the issue
  7. No such magic unfortunately lol. Could you please update your access details on file?
  8. Disabling the 2 items you have adding new gateways would be a good place to start there
  9. What Randy is saying there is correct. Its not really something we can answer.
  10. Please do feel free to post this up as a suggestion. Stating that in you support topic will not put it somewhere that it may be added in a future release.
  11. Glad to hear you found a solution to the problem there. I can see why this may well be the case. Its very likely you hit something in earlier upgrade steps which isnt supported by 8.0 as the upgrade was from what is now quite an older version of the platform. Its always safer to upgrade as the software is released if you can
  12. The issue here it seems is that your phone is stripping the EXIF data. This being the case, there isnt anything at all that the software can do to correct this issue. The setting for this is in System>Overview>Files>Image settings when using ImageMagick
  13. Glad to hear it. 🙂 Please let us know if you do have any problems of course
  14. Thank you for coming back to let us know, and glad to see things are working for you
  15. As mentioned above, its already released
  16. I will mark this one solved, as this one was certainly related to the language pack they were set on. We can continue conversation on the other topic about 3rd party items if needed
  17. That screen would indicate there is an issue with your server somewhere. You would need to check your server error logs on that. I cannot tell you more than that from that screen, as cloudflare provides a catch all error of 520. With regards IP address, we can only show what your server shows. Its very likely cloudflare is masking the IPs by proxying them. You can bypass this by switching on this setting - "Trust IP addresses provided by proxies?" , which can be found here System>Settings>Advanced Configuration
  18. Its actually a full release, so you should not test on the latest release of the platform. There are no known issues with that on the latest release Please of course let us know either way
  19. No problem at all 🙂
  20. I have created a ticket on your behalf for our developers to take a look at. Someone will be in contact as soon as possible
  21. Please disable cloudflare and then test again. I suspect this is what is causing you issues
  22. I will take a look. Completely understand what you are saying there, but Im unable to replicate here, so need to check what the difference is for you.
  23. Please update your access details on file, so I can take a look
  24. Unfortunately you would indeed then need to contact the authors of the applications you cannot disable/enable for support. I cannot tell you try it would be that this is the case.
  25. Have you check mod_security first of all there? Its very likely this is what is causing you issues
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