Marc
-
Posts
14,983 -
Joined
-
Last visited
-
Days Won
262
Content Type
Downloads
Release Notes
IPS4 Guides
IPS4 Developer Documentation
Invision Community Blog
Development Blog
Deprecation Tracker
Providers Directory
Projects
Release Notes v5
Forums
Events
Store
Gallery
Everything posted by Marc
-
As mentioned above, it will very likely be that files have not been extracted correctly, and you should follow the instructions from Nathan above. If it isn't, we would need to know what it is you are seeing now you are trying to complete it.
-
You can change your profile photo/avatar by selecting the small icon next to it on your profile. I have screenshot what mine looks like here for example If you arent seeing this, check in your group in the admin CP, and ensure you have something set for the profile photo size, and that the "Do not allow photo uploads" is not selected
-
Excellent to hear. 🙂
-
Is it possible to install older version of IPS than latest?
Marc replied to PatrickRQ's topic in Technical Problems
Just to note here. In addition to that mentioned by my colleague above, while you can upgrade to an older version, we would not recommend it. Our recommendation would be to test with the 4.6.10 release, and address those issues. This is because if you do the live upgrade and do it to 4.6.9, and Something goes wrong, our advice would only be to revert and use the latest release. We wouldnt assist with issues you have in upgrading to an older release -
It seems there was an issue with your constants file and corrupt datastore entries. I have set that back to its default so if you had a specific datastore directory, you will need to redo that. If not, then leave it as it is. Either way, I'm sure you will be happy to know your upgrade is done and your site is back online.
-
No problem. Please let us know if you then have any further issues on the upgrade
-
Just checked another browser for you, and also checked off the VPN I was using. Seems to be working on both
-
I am not seeing any issues on your site at all on this end. Your site is showing as online
-
As mentioned above, that's not something related to our software. You would need to contact your hosting provider
-
Have you reuploaded with a fresh download? I ask that question even given what you said above, as there was a patch write patched an issue. I would say however, that the image you got in the first instance seems that you overwrote the directory entirely rather than just overwriting files that already exist.
-
Have you checked the server error log to see what the error itself is?
-
I think that may be a misunderstanding. Items in bold are the items themselves that are unread. Refreshing the page would not stop them being bold. Only visiting the item would.
-
No problem at all. Glad you got where you needed to be
-
I would need some examples of this if possible, so I can investigate and see whats going on there for you
-
Memory being used on your server is not the same as what is allowed to be used by your PHP instance. You need to contact your hosting company and have them increase the memory_limit value on PHP. I have managed to force the upgrade through for you, however note you may find you have the same problem on the next update if you dont have them increase this
-
You are actually hitting memory limit on your server. Please try increasing this, and then revisiting the upgrader
-
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. I have moved this into its own topic also
-
Please could you clarify? Have you now resolved the issue you are having?
-
Could I please confirm, there are topics which have had 2 posts within that period that are not showing? I wanted to ensure you understand how that works there
-
Excellent. Thats great to hear
-
I have moved your ticket to our developer forum in case any 3rd party developers wish to advise on this. I do however need to warn you that by manipulating the database in this manner, we would be unable to assist with any future issues which may arise on this.
-
There is no best approach to this. Its quite simply something you should never ever do. I can move your ticket to the development forum if you would like, but it's not something we can assist with in any way. Advice or otherwise. I cannot emphasise enough how much things are very very likely to break.
-
Im not sure what gives you that impression there. There is no way in which to fix this issue. You are trying to fix something that isn't something that is broken. If you deleted members, it will not change other peoples IDs to ensure every ID is populated as you are suggesting. You stated also that you changed some of the tables, but there are a lot of tables. If you do that, you will very likely break your site. If you feel I havent answered a specific item there, you would need to clarify
-
no option available to upgrade or downgrade a product
Marc replied to OptimusBain's topic in Technical Problems
Is there anything in the same category that the user can upgrade/downgrade? If you believe there is, please update all access details on file, and provide the name or ID of that member so that we can take a look for you -
Please could you let me know what you were promoting there? We can then take a look and advise accordingly.
