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Marc

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Everything posted by Marc

  1. Marc
    I would suggest creating a new language pack and switching to that pack. This will ensure you dont have anything at all customised
  2. Marc
    Its unlikely. Have you checked you are using a default unaltered pack?
  3. Marc
    We would need specific examples if possible.
  4. Marc
    No problem at all, and glad you have what you need there
  5. Marc
    Please let us know if that was or wasnt the cause of the issue
  6. Marc
    Glad to hear you found the issue there 🙂
  7. Marc
    Glad you got what you needed there 🙂
  8. Marc
    Its very likely its your tmp folder that is not writable. So I would suggest checking that. If you take a look in uploads/logs you may see the error in there
  9. Marc
    You would only be able to do this with either a 3rd party application or with the pages application. Unfortunately as you do not own the pages application at present, there is no way for you to do this in the core platform without development.
  10. Marc
    Its simply something required for how the theme is built up. Is there a specific reason you ask? Are you having issues somewhere?
  11. Marc
    As mentioned there, you should go to Support in the top right of your admin CP. It will then tell you there items that are not currently using the recommended versions.
  12. Marc
    Glad to hear you got the issue resolved 🙂
  13. Marc
    You wont get a prompt to see if you want push. Those are something set up in your account notifications. You will however need to ensure you have add the app, which will show differently depending on the device. For example on android if you click the menu icon on your device when visiting the page, you will see "Install Application". On Chrome it shows in the address bar that you can install the application (and it prompts)
  14. Marc
    Great to hear you are interested in our new features. There isnt really much I can add to what is shown already there, as this is still "coming soon". However if you keep your eye on our blogs, we will announce this in more details there once we are at that point 🙂
  15. Marc
    Im not sure if you are asking about the server requirements, or asking about the space there. If you are asking about the server requirements, you should go to Support in the top right of your admin CP and you will see the recommendations that you dont currently have shown on that page. With regard space, you really shouldnt be manually removing anything from the database. If you are hitting limits on your server environment, you really should look into updating that to something with more space.
  16. Marc
    Reading through the messages there, they seem to be saying they are not getting notifications for responses on posts. They wont get notifications for followed forums on responses. They will only get notifications of new topics
  17. Marc
    I have just responded to your ticket on this. It will have been requested to have renewals removed at some point, and therefore would have no terms present. I have created a renewal for you so that you can go ahead Note, you may get more than one email with an invoice. Dont worry, there is only one renewal. I reset the URL for you also, as noticed you are using that URL on another license now
  18. Marc
    Well that would be your default member group. By default this is "Members". So its not something you create. It already exists. The issue is you are trying to create something when there is already something there (when someone registers, they are then a member. If they havent paid for anything, its free)
  19. Marc
    Are you seeing anything in console coming up?
  20. Marc
    No problem. 🙂
  21. Marc
    I believe this is what you are looking for here.
  22. Marc
    If you are looking reset it completely (a completely fresh install) you would delete all files and folders, delete your database, then reinstall as you did originally
  23. Marc
    Please see my answer on your other ticket here, as I believe this is related https://invisioncommunity.com/forums/topic/468275-forum-broke-after-upgrading-php-from-73-to-81/
  24. Marc
    Could you please clarify. Have you moved all the files to local now? Is this why you have redirected? I ask as you wouldnt need to and thats likely what is causing you problems. Once we know where you moved things to, we can advise accordingly
  25. Marc
    Excellent to hear. Thank you for confirming
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