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Marc

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Everything posted by Marc

  1. Marc
    Please go to support in your admin CP and ensure you have applied all patches showing there. If you have and still have the issue, please update all access details on file.
  2. Marc
    This is added so that the software does not embed a link when you have embedding switched off in the admin CP. I have tagged developers so they can add more on this
  3. Marc
    Excellent. Glad to hear you are being sorted there
  4. Marc
    You would need to disable any wordpress login you have. It's the lost password form for community that you would need
  5. Marc
    Before we look further into this, could you confirm if you have checked this already on your previous PHP version?
  6. Marc
  7. Marc
    Thanks for letting us know. We're taking a look now
  8. Marc
    Thank you 🙂 Please let us know either way
  9. Marc
    Ah, is this what was causing you the problem there?
  10. Marc
    Please could you screenshot the exact config of the item that is not showing?
  11. Marc
    I have created a ticket on this for you. Someone will be in contact as soon as possible
  12. Marc
    Im not sure where the above leads you to believe this was confirmed as a bug here, as that was not the case. Do you have any 3rd party storage systems as mentioned in the other topic? There is nothing within the software that would actively change anything at all in storage settings
  13. Marc
    This is still an open issue at present
  14. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing (admin CP location specifically). Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  15. Marc
    Yes, that would be your only option at present.
  16. Marc
    We will need that updated within the client area, as this will need escalation
  17. Marc
    No problem at all. Thats what we are here for
  18. Marc
    ^ that is the answer you are looking for I believe.
  19. Marc
    No problem at all 🙂
  20. Marc
    Please try again now. The issue there should be resolved
  21. Marc
    These are all now enabled. The application mentioned above did seem to have issues of which Im going to try and get some information for Nathan, however we have reverted back our network for now, so I have enabled everything again for the time being. Please do ensure everything is up to date as things are released. Looks like it may not have been content warnings causing the issue there, Nathan. Just a chain meaning one causing issues with another. The issue was an app called login logs
  22. Marc
    Will see what I can sort out for you once I get things sorted and online @LiamH your site is online but applications disabled at the moment. Just determining what can be enabled without things breaking, so please dont try to update or enable any of them.
  23. Marc
    This may well be one of the causes @Nathan Explosion . Probably related to PHP8. There may be other apps involved, Im just going through now, but thought I would let you know
  24. Marc
    What domain you use for your email is largely irrelevant on whether emails get sent or not. If you have a problem with mail provider setup, then you could have the issue with any. As mentioned above, I would highly recommend checking the details you are using. If you are using your own gmail username and password, that will not work
  25. Marc
    Im not sure where you are referring to with other topics being related. To be clear however, a site itself cannot cause a browser to crash entirely. Only a fault on the browser can really cause that. Please check what browsers they are all using, and that they are up to date with any updates.
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