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Marc

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Everything posted by Marc

  1. Marc
    You would need to contact your email provider if you are having issues with this. As mentioned, you need to check you are now using their new authentication methods. As we do not have control of your email there, it would be your email provider who would assist with this
  2. Marc
    Your site appears to be online at present. Where are you seeing issues?
  3. Marc
    Thanks, @Claudia999
  4. Marc
    If you wish to see additions to the platform, you would really need to post within our suggestions area. From a support standpoint we can only offer what is available at the present time.
  5. Marc
    I would need to know the name of that user. I would not assume that everyone had had an issue. The others it may well be havent yet responded. I can of course take a look at the confirmed one to see if we can see any issues
  6. Marc
    We are aware of a problem with that at present. This will be resolved as soon as possible
  7. Marc
    There is a patch that has gone out for this, so if you check for patches in the support area of your admin CP, you should be able to resolve this
  8. Marc
    This is still an open issue at present. Unfortunately its quite a large item to resolve at present
  9. Marc
    The renewal text is shown, as you havent selected "Same as chosen renewal option" for the initial term, which in this case it is. Thats the difference between what you have there and what you have on others. The renewal price is the same, so there isnt any differing price to show there.
  10. Marc
    There are many developers who advertise their services here in our providers section https://invisioncommunity.com/third-party/providers/
  11. Marc
    There is no such specific page or widget, however if you go to advanced search, click on the members search tab and click search, it will show you all members that way
  12. Marc
    This is something you would need a designer to build for you if you wished to have a page like that. The page you see there is one that has been developed as a custom item for the company
  13. Marc
    Could you please provide me with the full URL from that item? PM if needed of course
  14. Marc
    As mentinoed above, you need to contact the author of that application for assistance. Seems its likely not compatible with php8
  15. Marc
    You will need to contact your hosting company for assistance on this one. We are not seeing the file for some reason, which is why you are getting that message coming up. I suspect this may be something like opcache that is running, but your hosting company should be able to confirm
  16. Marc
    I am not seeing this on your install at present. This is the "inc tax" string. The only way you can really remove that is to not have tax on there or theme it out of your theme
  17. Marc
    I see this has now been resolved. Please let us know if you have any further issues.
  18. Marc
    This looks to now be resolved. Please let us know if you have any further issues
  19. Marc
    They do look to be working on your site now those issues are resolved, however please let us know if you have any further problems
  20. Marc
    These things should be working properly again now. If you are still seeing issues, please let us know
  21. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  22. Marc
    Things should be fine now, so if you are still seeing any issues, please let us know
  23. Marc
    Sorry, its your server error logs you need to check. Its not getting as far as the software there
  24. Marc
    No problem. Thank you for letting us know
  25. Marc
    Yes, they would attach a sound file in the same manner as any other file. Using the "Choose files" option at the bottom of the editor, or simply dragging the file to that area
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