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Marc

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Everything posted by Marc

  1. Marc
    In addition to the above, if your table is now no longer actually that size, you should dismiss the message. Only if it returns should you be concerned with whether or not it has happened
  2. Marc
    Even in that scenario, copying the site by doing a 'move' then deleting what you dont need is a much much quicker approach
  3. Marc
    Nothing at all. That was the reason I asked the question 🙂
  4. Marc
    Hold your thought there. You are doing this only because you are moving hosts? If so, you dont need to do a conversion in any way. You would simply move the site
  5. Marc
    Thanks for confirming
  6. Marc

    Twitter

    Marc replied to marklcfc's topic in Technical Problems

    Once its loaded on your video there, the scroll bar is not present, which would be expected. With regard our site, we simply havent got the patch on here as of yet
  7. Marc
    I will need to get someone to get back to you on this, in order to advise on that end of things. I have flagged this for someone to take a look at.
  8. Marc

    Twitter

    Marc replied to marklcfc's topic in Technical Problems

    Are you checking this on a default unaltered theme first of all?
  9. Marc

    Twitter

    Marc replied to marklcfc's topic in Technical Problems

    Please check the support area in your admin CP. There was a patch that went out which resolves this issue
  10. Marc
    Sorry, it seems your topic was missed here for some reason. These would be stored in your spam service logs, and also stored in the users profile in the admin CP. They would not be immediately erased no.
  11. Marc
    I was about to remove the files, when I noticed its showing installed on your system, however showing as disabled. Please could you confirm what you would like to do here?
  12. Marc
    If the logs are less than 30 days old, then it will indeed stay the same size as nothing will have been pruned. You may wish to reduce that temporarily
  13. Marc
    Ive created a ticket for you on this, so we can get it looked into further
  14. Marc
    In the location you have your ips4.php file, it is running with too low a memory_limit. So if its showing that in PHPInfo, you will need to check where this is being overrode The location you have an installation is not one of your test installations, nor a live installation. If you are using it as test you must use your test installation key as per your license agreement
  15. Marc
    We would not assist in the placing of files on a self hosted environment as part of support
  16. Marc
    I would suggest disabling cloudflare entirely and checking. Its very very likely this is what is causing your issues. Especially as its only some users
  17. Marc
    This was actually advised to you by another customer, looking at the topic you asked about this on. We may point out 3rd party items, but their use is always something that is at your own risk. Just thought I would let you know so that you are aware for anything else you install. In the case of this one however, it does sound a little odd. What would generally happen is there is an actual app already installed, rather than there being files present. Are you seeing it both in uninstalled applications and in installed applications above it?
  18. Marc
    It depends on what you have converted from as to what is included in the conversion. If you look near the bottom of this page, and then select your software from the dropdown, it will tell you exactly what converts https://invisioncommunity.com/services/migrate/
  19. Marc
    Looks all good this end now 🙂 Glad to see you got to the bottom of the issue
  20. Marc
    As suggested in the message, you may also wish to check your prune settings, and adjust to suit
  21. Marc
    No problem. I noticed you have had a few topics around lately, and wondered if you have seen our guides. Of course still let us know if you have any issues, but thought I would point them out in case you hadnt seen them https://invisioncommunity.com/4guides/welcome/about-invision-community-r7/
  22. Marc
    You would need to speak to the author of whoever developed that setup for you
  23. Marc
    I have spoken to my colleague on this, and this is something we will need to resolve. It seems its an issue with PHP 8. Please try this on 7.4 if you wish to do this in the meantime
  24. Marc
    You cannot delete a locked language, as it will be locked due to being your default language pack. If you edit another pack and set that as default instead, then the one you wish to delete would no longer be locked.
  25. Marc
    So as to save confusion here, I have split this into its own topic. Please let us know the exact step you encountered the error on, and ensure you access details on file is up to date
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