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Marc

Invision Community Team
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Everything posted by Marc

  1. Im not sure what it is you are showing thereas that appears to be a log, and not the webhooks screen.
  2. I blame lack of coffee. Sarcasm accepted LOL Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  3. Thanks, Nathan You hadnt quoted the correct post, so didnt actually have any context unfortunately. If there is a chargeback and the item is cancelled, then the key would show as not being active when calling that key using the endpoint described here
  4. If you go to support in the top right of your admin CP, you will then see clear cache on the right of the page
  5. If you are looking to add JS, you would be looking at templates rather than adding blocks. This is shown here You would be best to check what is already present however. For example, I believe jquery may be present
  6. sorry, I was understanding this as "You can edit quotes and misrepresent them", but I get what you mean now. Apologies for the misunderstanding. Let me take a look at this
  7. Please could you provide an example, as the user should indeed be able to create an album if you have it set up as such
  8. Please could you try this again and let us know if you are still having the same issue?
  9. Please could you check on the stripe logs and let us know what error they are gettign when they try to send those? Also, do you have the webhooks enabled on stripe?
  10. Usually the above will be related to suPHP/suExec if it needs different permissions than 777. Only your hosting company can answer the question for certain
  11. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  12. We would need to provide context here, as that appears to be in response to something you have asked.
  13. There isnt really a correct answer to your question here. It depends on your own purposes and indeed your theme. It shows them 40 x 40 on the default theme, so them being over that size would really be a waste.
  14. I would certainly try rebuilding first of all. You are likely going to need to do that regardless of outcome here. If that doesnt resolve the issue, please ensure all access details on file are up to date, and we can then go take look for you
  15. Glad to hear thats now working. Sounds like it was a cache issue.
  16. It shouldnt be, no. Are you seeing any errors on stripe logs?
  17. I have created a ticket for you on this. Please check your email for any response, and add detail there of what the issue is
  18. You have nothing set on your live installation, so there would be nothing stopping you from installing this. If its live you are now doing you would not add -TESTINSTALL to the end. Please could you clarify what issue you are having?
  19. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  20. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  21. If the above is not the case, please check your server error logs for what is being logged. It doesnt sound like its getting as far as our logging system
  22. This is only true if you are looking for us to do it for you. If you are looking to do this using our converters yourself, you can use those on self hosted. With regards getting the look of your community right, please take a look here
  23. Please feel free to post that up within our suggestions are, if its something you would like to see on a future release
  24. Thank you for your message. I have added one of my colleagues on to our conversation, and we can continue there to see if what you have sent is the cause
  25. Anything from the way that 3.x worked would not be relevant today, so unless you have a specific reason for wanting those articles, I would probably delete them, yes.
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