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Marc

Invision Community Team
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Everything posted by Marc

  1. No problem. Glad to see this is now working for you 🙂
  2. I have not seen this on any other upgrade. Are you upgrading from a very early version? Please could you update your access details on file also, so we can take a look?
  3. Always happy to help 🙂 Glad to see you getting closer to the live convert
  4. Please try this again. Its likely its simply timed out. If you get the same issue again however, please let us know.
  5. This you would also need to contact your hosting company about, as you are missing requirements
  6. You cannot via the back end, no. It has to be via content
  7. Please switch to that version, then let me know so I can take a look. The message there however would indicate you are not actually using PHP 8
  8. In order to install a new product, you would upload a fresh set of files from your client area. Once you have done that, you will see the downloads application available to install in Systenm->Site Features->Applications within your admin CP
  9. Indeed you would need then to update your PHP version. It seems its not being updated to the version you believe it is there
  10. Do you have the latest version of that file? I ask, especially as you stated there "4.1"
  11. You could either Upgrade to 7.4, update your site, then update to 8.0/8.1 Update to 8.0/8.1 and then manually upgrade by uploading a fresh set of files, and running the upgrader at /admin/upgrade
  12. Are you referring to on the same item of content? I have actually given you the same badge on 2 occasions here, just to illustrate
  13. I have now created a ticket for you on this
  14. Ah, sorry about that. It wasnt showing up for me for some reason. I can see it there now. Before I get a ticket created for you on this, please could you confirm the xenforo version you are converting over from?
  15. No, thats not the case. The queue task works on the background tasks list. That is, the list that shows in the dashboard of your admin CP
  16. It will likely cause you issues with referencing internally. How much of an issue this will cause is unknown without specifically looking at your old and new data, which is not something we would be able to do under support. Our advice is always if you are restoring a database, its all or nothing. You really shouldnt be piecing a database together in the manner you are trying to there.
  17. Im not sure I understand your question there. Your reindexing is a background task as previously mentioned, and the queue task is responsible for running those background tasks
  18. Im not sure where the bar is low there. We cannot recommend outdated data is mixed with new data, and as we have not tested as much, we cannot advise for certain on the consequences of doing so. Of course login logs would not be correct as thats what one of the tables stores, and the system would not know some users have posted in some topics.
  19. Have you checked the requirement checker in the first instance? You can find this here https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/
  20. Please do let us know which it is, and ensure you inform the author
  21. A ticket has now been created on this so that this can be looked into
  22. We cannot provide an estimate of time unfortunately. If you would like 2 factor authentication enabled while you are awaiting this, you should enable the internal one with questions, then add the answers to the questions within your client area. Do you wish to do this before we create a ticket and proceed?
  23. That is the queue task running your background tasks, yes
  24. There have been no ftp details updated on file. As this will require escalation, we will need these before we can continue
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