Marc

We are aware there were some issues last night, we are in the process of investigating. The issue itself however, is now resolved

I will close this down, as I see you posted on the other topic related to this.

Looks like there was an issue with a small number of sites and keys over night, which has now been resolved.

For issues on the cloud platform itself, you are best to create a ticket when you can. Just so the correct people get that right away 🙂

We are aware of some issues that were happening around 45 mins ago, that should be resolved. Please let us know if you see any further issues

There are instances where invoices are automatically generated, and may take funds from a users credit. Cancelling them would return that credit. So there are valid reasons for this

There is no way in which to do this at present, within the core software

No problem 🙂

Alerts at present can only be sent to an individual or a group. If you wish to see the functionality to send to more than one person, please feel free to post feedback detailed what features you wish to see added, of course

This is not something that is a default option, no. At present, your option would be to switch to using elasticsearch

Original images are kept as you can change the sizes of the items you display. These are then created from the original asset

I've been on here all morning and not seen this myself. Is this today you have been noticing it?

What version is it you are upgrading from? And coudl you let me know if you have now reverted to your backup?

As with the above assumption on how our cloud platform works, this is also incorrect. We dont actually support any environment. We support the product, and state the following The added line related to windows server is in absolutely no way at all related to how its set up. Its related to the fact we have seen on many occasions issues when people are using IIS. Usually surrounding things like permissions etc, but often related to the underlying server setup. Not necessarily just IIS. I have to admit to being a little confused as to why you believe this to be the case? We don't "spin up" a new box when someone creates a new cloud instance. Its essentially just an account. While it will have it owns files (things that people have uploaded) and its own data, it doesn't necessarily mean it will have its own instance of the software. You are thinking of this in terms of an installation that is done on self hosted, and cloud just doesn't work in that manner in any way. We are not likely to get into the decisions made on a daily basis for each items we decide on. Its simply not feesable. We have too many things we make decisions on daily. However I can put this into some context for you by asking you a simple question. If in your job, whatever that happens to be, you could do something that would add nothing at all in terms of value as a company. Would you do it? The reality is, the 'self-hosted' product is a shrinking market. We have made changes to the licensing to ensure that its viable for the immediate future for our customers. But we need to be selective over what we spend development time on, and things such as these are not really of huge value. Note again, it's not a decision that I would personally make. However I'm giving you the reasoning why its probably unlikely.

This is an application you already own. If you arent seeing it, go to System->Site Features->Applications and click install next to downloads. If you dont see the application there, you need to upload a fresh set of files from your client area, and you will see it once you have done this

No problem 🙂

You clicked to add a new group, instead of clicking a plus next to a group already present 🙂

If there is something specific you wish to know how to do, please do let us know. We can point you in the right direction 🙂

As mentioned on the other ticket, this is an open issue at present

This is because the issue is still open and has not yet been resolved 🙂

Please feel free to post his as a suggestion in our feedback area

No need. Just start another if needed 🙂

Please test this on a default unaltered theme, as it sounds like a bug which was resolved in an earlier release

This was indeed a fix within globalTemplate, so you would need to revert that, or check the changes since the version you were on and the current version. You can check this here https://invisioncommunity.com/index.php?app=core&module=system&controller=plugins&do=diff

I woudl advise on contacting your hosting provider for assistance in setting this up, if its something that you are unsure about. We are usable to assist you with the setup on your own environment