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Marc

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Everything posted by Marc

  1. Marc
    The release estimate for anything at all was late 2023 to early 2024. So while I understand its "Still nothing" there. Its exactly what we expected 🙂 . I assure you, you should be eating your Christmas dinner before you get hold of one 😄 We 'may' have something people can see for themselves this year, but it certainly wont be something people can use on their own sites.
  2. Marc
    Just to let you know, my colleague added those MX records you sent over
  3. Marc
    I'll pass that on, cheers
  4. Marc
    No. Just deleted
  5. Marc
    If you take a look here, it shows where you can update your details https://invisioncommunity.com/4guides/client-services/getting-support-r292/#access
  6. Marc
    Ive done this on just a test site 😄
  7. Marc
    Bear in mind it can only count items which are present. So if you have items that have since been removed from the forum, while their post count would not change, it would of course affect a recount (they arent there to count). Is it possible this is what you are seeing here?
  8. Marc
    This is still an open issue at present
  9. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  10. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  11. Marc
    You have some downloads items there somewhere. You need to revert back to your backup, and remove that application, then continue
  12. Marc
    Thanks, David. I've made people aware of this, so we can get it looked at
  13. Marc
    Its not clear what you are doing there. Could you please give me step by step to replicate this, as it seems to indicate there may be a glitch somewhere, yes.
  14. Marc
    There are actually 2 types of category. There are categories for blogs themselves, then there are categories for entries within a blog. Example - Lets say you run a food site and have 'recipes', 'Eating out', 'History of food' for categories. Those are categories that you, as the site owner create. Then someone starts a blog in 'History' named 'My recipes'. They create their first entry of 'How to make a decent madras' with a category of 'Indian'
  15. Marc
    There is no specific time we are able to give on bug fixes, unfortunately. Once there is a bug, it requires determining how we are going to fix, then someone to actually do that fix, someone to test it works, then it gets added to a release. How long that process takes can depend on quite a lot of factors.
  16. Marc
    So do we 🙂
  17. Marc
    Thank you for sharing
  18. Marc
    Please apply the patch that is showing within the support area of your admin CP. This will correct the issue you are experiencing
  19. Marc
    Where is it you are actually seeing this? I see your screenshot there, but not sure where it's from. Is this the REST API?
  20. Marc
    As mentioned above, this is actually a problem in CKEditor itself. I've just taken a look at the issues reported, and they are actually still open issues.
  21. Marc
    We have taken a look at this, and its not actually a bug there, and is working as intended. You would see it in there only after 2 days. Once you have then seen it, if you do not interact with it you will not see it again for another 2 days.
  22. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  23. Marc
    Please could you show the code you are using to upload those?
  24. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  25. Marc
    No problem at all
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