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Marc Stridgen got a reaction from I_cant_Swim_ in Custom domain and email server?
If you have email with an external provider and have moved your domain to us, you need to check with your email provider to see what DNS entries you need to be added for your email. This is likely why you arent receiving any. Once you have that, open a ticket and let us know what those are. We can get them added for you right away 🙂
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Marc Stridgen got a reaction from SeNioR- in OP starts the topic as anonymous, the last commenter name shows as anonymous
This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
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Marc Stridgen got a reaction from SeNioR- in Custom domain and email server?
If you have email with an external provider and have moved your domain to us, you need to check with your email provider to see what DNS entries you need to be added for your email. This is likely why you arent receiving any. Once you have that, open a ticket and let us know what those are. We can get them added for you right away 🙂
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Marc Stridgen got a reaction from SeNioR- in 4.7.16 update doesn't work
It looks like there has been an issue at exact part there looking at your screenshot. You would need to upload a fresh set of files from your client area, then run the upgrade from /admin/upgrade directly. Its stating there are no applications to upgrade, as its not been unpacked
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Marc Stridgen got a reaction from CalicoCat in Custom domain and email server?
Better than that. Ive just created a ticket for you. Check your email on file and respond to that email with your requirements 🙂
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Marc Stridgen got a reaction from DreamOn in 4.7.16 update doesn't work
It looks like there has been an issue at exact part there looking at your screenshot. You would need to upload a fresh set of files from your client area, then run the upgrade from /admin/upgrade directly. Its stating there are no applications to upgrade, as its not been unpacked
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Marc Stridgen got a reaction from sound in ip address for commerce transactions
This would be correct. They arent an item which is stated by any of the 2 purge options
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Marc Stridgen got a reaction from DreamOn in Upgrade isn't auto!
We dont set this to deny in this area. You would need to contact your hosting company to correct this
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Marc Stridgen got a reaction from David.. in pruneipaddress task stuck
Please visit the support area of your admin CP and apply the patch shown which resolves this issue
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Marc Stridgen got a reaction from BertT in Navigation on forum pages does not work.
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Marc Stridgen got a reaction from FM Graphics in Licence Key Is Not Valid [Self Hosted]
If you click to refresh those in System>License key, does it correct the problem?
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Marc Stridgen got a reaction from MaNiAc LRSC in Deleting IP Addresses does not work
Please provide an example user and ensure access details are up to date on your site. I can then take a look for you
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Marc Stridgen got a reaction from Eleeist in Anonymous Login
So taking a look at this, Im unable to find any common thing between your sites, and unfortunately Im unable to replicate the issue in any way. Of course, its obviously happening, but doesnt really change the fact we cant replicate to see the issue in action. If any of you manage to find a way to replicate and can give me step by step how to do so, please let me know and I can then get this resolved.
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Marc Stridgen got a reaction from Alexandru in Anonymous Login
We are looking into this, and trying to ascertain information. Unfortunately, while I understand its frustrating, if we cant replicate an issue the only option we have is to explore what other items may be causing the issue.
In terms of the hosting provider/third party issues, the reason we explore that first of all, is that these are very often the cause. I assure you, it's of no interest to us in any way to prolong the support experience.
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Marc Stridgen got a reaction from Alyf Mendonça in Error Call to undefined method IPS\Lang::recordWord() (0)
Please go to System>Site Features>Applications, disable any application, then enable it again. Once you have done this, please check again to see if this resolves the issue
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Marc Stridgen got a reaction from Gabriel Torres in View images directly in .avif format
While I understand you want something to be added here, please bear in mind support for edge and avif was added in 121
https://caniuse.com/avif
Version 121 was release in the last 24 hours. I'm sure you can appreciate, we would not add support for something within 24 hours of a browser supporting a product.
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Marc Stridgen got a reaction from BakuEdi in Patch for 4.7.16
If there is no fix button, you have already applied it. 🙂
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Marc Stridgen reacted to teraßyte in giphy no work
Yes, you need to add your own API key now. The default API key stopped working almost 1 year ago:
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Marc Stridgen reacted to Adriano Faria in [BUG 4.7.16] Same user reacted twice to a post
It seems you were excessively helpful. You deserved it twice. 😂
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Marc Stridgen got a reaction from Jelly Belly™ in Top Solvers
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Marc Stridgen reacted to wegorz23 in Fluid forum view topic list
Fixed on hotfix.
Ty for fast response.
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Marc Stridgen reacted to Daniel F in SEO Url with categories
That’s what bread crumbs are for and why they’re so important 🙂
https://developers.google.com/search/docs/appearance/structured-data/breadcrumb
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Marc Stridgen reacted to Mitsuru Miyata in issue after upgrade
wow that literally just fixed it all. Thank you so much.
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Marc Stridgen reacted to teraßyte in Content Restrictions of Images
No, you're not missing it. There is no option in Invision Community for that.
I've seen modifications to hide images for specific groups, but not based on the member's age if they're logged in.