Marc
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Everything posted by Marc
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Thank you. Fixed
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Please check your emails. My colleague asked you questions on 25th Jan and hasnt yet had any response. So its actually awaiting yourself at present
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Yes, this is still an open issue at present
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You would need to ask cloudflare the question you are actually asking there, how to switch that off. Its not something controlled by our software. You can switch on "Trust IP Addresses provided by proxies" if you do have that issue though. This is in System->Settings->Advanced Configuration Before doing any of this though, I would highly advise on ensuring you are using all the built in methods of protection. You don't appear to be using all methods shown.
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Glad to see you got the issue sorted there
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Its simply been pasted from another source, and doesnt have wrapping on that content. If you can point out where it is here, I can get that resolved
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All pages showing as "home page" under Analytics
Marc replied to MinerSpark's topic in Technical Problems
Please dont bump topics. We would only address urgent issues over a weekend period. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. -
Subscriber status not reverting at end of subscription
Marc replied to Adam Goodrich's topic in Technical Problems
The answer to these quetsions depends on what you have set up. If you take a look at your settings in Commerce->Subscriptions->Subscription Plans, then click on the settings button in the top right, it will show your grace perious there. The renewal period depends what you set up on that renewal -
If you create a feed in the admin CP, then get the link to that feed on the front end, you should be able to add it anywhere you like. It contains a key at the end, which designates permissions that can be used. Of course be careful on that key being visible to anyone.
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Excellent. Thank you for letting us know.
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You may find the following helpful in achieving this
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Thanks for letting us know, John 🙂
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No problem. Just so that you know, all templates are overwritten, unless they have been edited. So if there is any edit in a template at all, it would be for yourself to update it
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As mentioned above, that is not something possible at present.
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Are you working in developer mode on your facebook application? What issue is it you are having when you are trying to use it with other accounts?
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Mistake -200 and Cannot Save Block Position in my community
Marc replied to Nikoly Zelesky's topic in Technical Problems
The larger the file, the more it will take to process it. So you may well indeed need increase it more -
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Try clearing your browser cache, and also ensure you dont have anything like adblock running
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If you log in as that user, you will see he has you on ignore for messages, which is why you cannot send them private messages on your site. You can remove the ability to ignore members of groups within each group, by changing the "Can be ignored?" setting
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I would need a specific example of what you are seeing. As mentioned by my colleague, if you are referring to locale, that does not change icons or languages other than formats
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Its always good to share where you resolved this if possible, in case others come across the same there
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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You still appear to have a site at your current URL. So you would not be able to reset it until you removed that installation
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There isnt something in which would allow you to change permissions like that at present unfortunately. You would need custom development for this
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If you have forgotten your password, you can reset this by selecting to log in, then selecting "forgot your password?" to reset it. Please let us know if you then have further issues.
