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Marc

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Everything posted by Marc

  1. Marc
    Please could you provide the above information? We can then assist you where possible
  2. Marc

    Weird error

    Marc replied to Owdy's topic in Technical Problems

    Did the above resolve the problem for you, or do you require further assistance with that?
  3. Marc
    Have you already resolved this? If not, we would need those details in order to advise
  4. Marc
    Did you get this sorted in the end?
  5. Marc
    Have you checked the above there?
  6. Marc
    Did you do the above? And if so, have you now got the problem sorted?
  7. Marc
    Did upgrading sort the issue for you there?
  8. Marc
    Glad to hear you got that sorted 🙂
  9. Marc
    I am not seeing that issue on my own install here, after having checked this, so if you can provide that access, we can take a look if needed
  10. Marc
    Have you since resolved this, Sonya?
  11. Marc
    Sorry, it seems your last message may have been missed. Do you have an example of this on your site?
  12. Marc
    Do you have an example of this, or did you find it was not the items mentioned by my colleague?
  13. Marc
    Did you manage to check this?
  14. Marc
    Hope you managed to get this resolved on your site. 🙂
  15. Marc
    Just to update here, I was not able to replicate the issue in my own testing, so it seems it was indeed just your instance there.
  16. Marc
    Just updating from the ticket notes from my colleague
  17. Marc
    Not sure if you missed my message above, but we need more information as to what you mean there
  18. Marc
    Did you find that moving your host resolved the issues there?
  19. Marc
    I see this was sorted out for you in your ticket, so will mark this as resolved. As mentioned by my colleague, its very likely the issue was related to the server move there, but should you see it happen in future, of course let us know.
  20. Marc
    Have you since resolved this? I noticed there hasnt been a response from you, and wanted to ensure you were sorted
  21. Marc
    Looking at the ticket there, we are still awaiting access details for this
  22. Marc
    You would not be able to use wildcards for those, no. It has to be the values you are expecting only.
  23. Marc
    Did you resolve this?
  24. Marc
    Did you check if you have anything running there as mentioned?
  25. Marc
    Glad to hear it 🙂
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