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Stuart Silvester

Invision Community Team
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Posts posted by Stuart Silvester

  1. 10 minutes ago, H5K said:

    @Stuart Silvester@Jim M this seems to be a bug. I think I recall having a similar issue after editing an existing gateway and replacing the test api key/webhook/etc with the live info. Could you confirm if there is a bug with editing an existing gateway?

    There's no bug here, changing the data that the Gateway/API references is going to cause problems. That goes for any gateway if you're changing something material such as the data source or account IDs.

  2. This issue was being caused by the payment gateway trying to use customer data from Stripe's test mode on the live gateway.

    It's always a good idea remove the gateway that was used for the Stripe test mode during set up and create a new one for live transactions.

  3. 1 hour ago, nodle said:

    One idea since they have separated cloud vs. self-hosted is why do self-hosted clients still have to deal with this, and why can't we dismiss it permanently? I mean isn't it our responsibility to secure our own server, and since we are shouldn't we be allowed to dismiss it completely? I know with shared hosting it's sometimes impossible to dismiss this message. Just a thought.

    It's not separate at all, The apps are the same regardless whether they're self hosted or not.

    This warning is most certainly for classic self-hosted and not our platform too, it's telling you that the server you're using is potentially insecure. Not just from your account on the server, but potentially other accounts on the server may be able to use these functions to access your data. It's something that needs securing properly to protect your data.

  4. 2 minutes ago, BradTBP said:

    Are Live Topics rolled out completely?  I do not see them in my Moderator CP and I did install the April release.  Should I send a message to Support?

    Hi Brad,

    You're currently on a legacy Cloud package that doesn't include some of the latest features we've been releasing. You would need to upgrade to one of our current packages. If you want to send an email to support, we can help you out with that.

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