RevengeFNF

19 minutes ago, Charles said:

If it’s red then you’re ignoring security updates. All the more reason we do not allow it to be permanently dismissed. 

It would be better to show 1 time per week or even with more days between, it's not necessary to show every single day.
But there are other options, a simple notification and not a banner, it would work the same in regards of warning the Admin and not be so intrusive.

At the end, it's our community that is at risk if there is a security update, so if we decide to not update that day, it's our responsibility and there is no need for us to be constantly reminded of that.

I only updated to 4.6 on 14 of August, because only by that time a plugin to embed Streamable was updated (i even asked IPS if they could add it natively, without response), so between 25 of June and 14 of August, there was no need to show the banner constantly for 50 days, i knew there was a security update.

Probably its possible to do it with a theme edit, i hope so.

I took some time to update from 4.5 to 4.6, because some of my plugins were not compatible, and it's really annoying to receive the same notification every single day, and every admin of the forum receives it.

Im not sure the reason behind that. Once we receive the notification one time, we know there is an update. We don't need to receive that notification every single day till we are ready to do the upgrade.

31 minutes ago, Matt said:

1) The future of support

Ok Matt, i think i understand what you explained, but i will need to test it first to give feedback. Fortunately, i don't have any issues right now, so i don't have the need to test. 
I still don't feel comfortable enough to share all the issues i might have with my implementation with the public. 

Imagine i create this ticket:

"If someone goes to this link on my site, it will break my webserver until i restart it"

Im basically telling everyone how to ddos my site.

37 minutes ago, Matt said:

2) Price Rises

This is my main issue. I understand Invision have not raised the prices for more than a decade, but the reason behind that it's because your competition did not also raised their prices.

In my point of view, Invision needs to be on the same market level of prices as their competitors. You can argue with me that Invision is much better, but we know in reality that at the end, the diferences are very small.

40 minutes ago, Matt said:

3) Annual Renewals

Good decision 👍

26 minutes ago, Nathan Explosion said:

That's a simple one - an invoice is generated a few weeks before your renewal is due. It has an expiry date on it, and if you don't renew then the invoice expires. Contact them, as indicated, and they will generate a new invoice for you.

But it was not like that and IPS Staff can confirm it.

I have two licenses for the same URL. A mistake i made a long time ago.

Last time i renewed my license, i made a mistake and i did renew the one that was inactive, without the need to contact the staff. The invoice was expired for many years, i just clicked renew and bam, it renew.

27 minutes ago, Matt said:

Yes, but the starter plan is $49 a month (or $588 a year). We would still encourage cloud customers to post within the community.

Matt, but if im not mistaken, the reason for the community support was not because of money, but to create "a living knowledge base to search for answers before even needing to ask."

In this case, it would be better for the cloud customers to also post their problems in the Community Support instead of going directly to a ticket.

6 hours ago, Afrodude said:

Form my end I am going to renew my license in 2023. Rising the renewal price %35 is too much.  

Like i told yesterday, i have a small community without any kind of monitization. The site survives only with donations from the users.

So, i needed to told them the prices increased, because that will required more donations.

Basically after too much discussion, we reached 2 solutions. 

• Move to a different bulletin software that is cheaper or even free
• Continue with IPS, but only get 1 year of updates and then 2 years without updates and so on. Basically paying the license once every 3 years

Im inclined for this last one.

Now the wierd part. I have 1 active license and 1 inactive license. Till now i could just go to the inactive license and just pay the price to renew it and it was good.
Now if i go there, it won't let me renew it, and it will ask for support. I don't know why, but i have a feeling that we won't be able to pay only the renew price for an inactive license, but we will need to pay more, like the price of a new license or something like that.

Well, if that happens, it's the end of IPS for me.

What is the diference between the current support system, with the new community support system and the new Premium support system?

Is the new Premium support system the same thing as the current support system?

46 minutes ago, alistairgd66 said:

For those that wish to retain ticket support longer term, we will be unveiling a premium support option soon.

I didn't even noticed this one in the email.

So, for us to have the normal ticket system back, we just need to pay even more. Ok...

2 hours ago, Feneroin said:

$30/3month renewal...

Till now i was paying 25$ per 6 months. With that i would pay more for only half the time.

Perfect... 

5 minutes ago, jesuralem said:

As I said, the price rise is not really the problem here for me. they had been the same for more than 15 years and everybody can understand it.

We all understand that prices needs to change over the years.

The issue here is, are you in the market or are you out of the market in terms of price? What is the price of your competitors?

I did not check the price of all the competitors, but IPS is probably now the most expensive bulletin software of the industry.

6 minutes ago, Rizenmusic said:

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

He would probably just go to another Barber after that 😉

12 minutes ago, Matt said:

We never wanted to be the cheapest, just the best. 🙂 

I understand that, but most of your users probably want a balance between the cheapest and the best.

I also understand that IPS will probably be safe, because most of them will not take the risk of doing a migration. Doing that it's not easy, not at all. But some might take the risk.

I would understand an increase to 55$ or even 60$. But an increase to 80$ is completely out of market.

Just my 2 cents.

I don't have any kind of monetization on my forum, so it survives with donations from my users.

I already told them that the price increased, and the overall reaction from them was: "It's possible to migrate to another forum software?"

Just to let you guys know that many people will have this kind of reaction, because we are talking about an increase of 60% just in the forums app.

I don't want to tell names, but your biggest competitor costs 55$ for the forum app, which is now a lot less than the 80$ from IPS.

7 hours ago, Darth Vortex said:

How about this? (Untested)

Last updated a year ago and is not compatible with IPS 4.6.

10 minutes ago, AlexWebsites said:

Have you looked at 

I have that plugin, but Streamable reached a point where it's being very used, so it would be good to be natively supported.

It's possible to add support for Streamable? 

Their endpoint is this one: https://api.streamable.com/oembed

A link for a video if it's needed to test the integration: https://streamable.com/ievyk

On 7/16/2021 at 1:50 PM, Summit360 said:

+12 months any firmer ideas yet? 

Since IPS 4.5 that it support Elasticsearch till version 7.6.0.

What we don't know is if IPS 4.6 supports newer version's. I havent't tested it myself.

3 minutes ago, Jordan Invision said:

What version were you running previously? That plugin was updated up to 4.4. Maybe @Nathan Explosion will take a look a look at your comment 🙂 👋 

Yep, i already asked him in the support topic.

Hey @Nathan Explosion, even thought your plugin was not compatible with IPS 4.5, it still did work if we did have it installed before the upgrade.

But now im testing IPS 4.6 and it doesn't work anymore.

It's still on your plans to update the plugin?

Regards

Im testing 4.6 beta 3.1 and just found out that the plugin "(NE) oembedServices management" doesn't work anymore (it was already not supported in 4.5, but it did work anyway).

@Jordan Invision it's possible for you to make your magic and convince @Matt to add this Oembed Endpoints?

Domain: streamable.com
Oembed Endpoint: https://api.streamable.com/oembed

Domain: imgur.com
Oembed Endpoint: https://api.imgur.com/oembed.json

This will be the result for Streamable:

This will be the result for Imgur:

Can we now use versions later than 7.6.0 of elasticsearch?

Last one is 7.13.0, but it won't work with IPS 4.5.

...

CKEditor 5 was made from scratch, and from what i've seen, it works really well. I don't see the point in moving to a different editor.

What we need is Invision to finally decide to migrate to the new version, but because it was made from scratch, t's not a simple upgrade, but rather its a migration and it will give them a lot of work.

I will continue to use Centos 7 for the next 4 years. Then i will migrate to the new Centos Stream 8 (or 9 at the time).

They closed the Centos Project, but created the new Centos Stream Project. The diference is that Centos is now ahead of RHEL.

Quote

Red Hat's announcement meanwhile is promoting the change as beneficial to CentOS Stream. Red Hat also says Intel will be collaborating with them and the community on CentOS Stream. Red Hat also talks up Facebook using a derivative of CentOS Stream in their data centers.