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Randy Calvert

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Everything posted by Randy Calvert

  1. Randy Calvert
    There is nothing built into the software to check for bad/old content that is posted by members. There are broken link checkers that exist on the web that you can search for and use if you like, but it’s outside of the support available here. In terms of Google… you’re not penalized for third party links. In fact, by default Google is automatically instructed to not even attempt to follow links to remote sites.
  2. Randy Calvert
    Those “ghost” files typically occur when metadata about the file is written but the data itself is not. This is typically associated with a disk issue such as either being over quota or the hardware itself being out of space. It’s not something associated with the IPB software and is typically something you need to address with your hosting provider. Regarding reinstalling marketplace apps, you can install them from the marketplace… but you might need to set your settings all over again and there might be data lost depending on if the app itself handles data. Marketplace files are typically found in the applications folder, not within uploads also. (Attachments uploaded by a marketplace app might be there, just not the app itself.)
  3. Randy Calvert
    You can use phpMyAdmin, but it is still running through a web browser. This means if it takes several minutes for the commands to run, there is a reasonable chance it could time out in the web browser depending on how long Apache is configured on the server to allow the script to execute and how long it will wait before giving up. SSH is not subject to timeouts like can happen via a web browser. So it’s generally safer to recommend doing it one way that has less opportunity for something to go wrong. 🙂
  4. Randy Calvert
    There are a lot more capabilities in IPB than phpBB as well. That requires more space. 🙂 Also just so we’re very clear… a few gigabytes of space in reality is TINY. Heck… free email account providers have mailbox sizes that are more than 10 times the size of the limit provided by their host. 🙂
  5. Randy Calvert
    What terabyte said. 🙂
  6. Randy Calvert
    You should generally run those commands via SSH within MySQL. If you don’t know how to do that, you should contact your host for assistance.
  7. Randy Calvert
    A user can react to something, remove it, and use the same reaction again or change it to something else.
  8. Randy Calvert
    Backups are done outside of the IPS software. It’s something that your hosting provider should most likely be assisting you with if you’re not sure. This involves making a copy of all of the data in your web folder and also doing an export of your database. As a best practice, your host would automate this process and do it on a daily basis in the event of a major issue.
  9. Randy Calvert
    You’ll have to ask your host that question in terms of size. They’re the ones saying it’s that size without providing the supporting data. While you could disable search, I would not manually touch the database. It could break other things such as your ability to do upgrades etc. (For example the upgrader expects certain tables to exist and could throw errors if it’s not in a state it expects.) At BEST I might suggest simply emptying the table if it does not automatically happen. But I would highly recommend you have a full backup available in case of unintended consequences. If you manually change the database, it could leave you in a spot where IPS is unable to support you leaving you to needing to restore a backup from prior to when you manually made the change.
  10. Randy Calvert
    How are you running those commands? If you're just clicking "Fix this", it does not actually fix it. It just tells you what you need to do. Run this via phpMyAdmin, or via SSH mySQL.
  11. Randy Calvert
    Before making any sort of major changes like upgrading 3 major versions... I would make sure you have a full backup of your site files as well as a backup of your database. That way if things go horribly wrong, you can restore your backup and undo the action. Before you do your upgrade, I generally suggest disabling all of your 3rd party resources and switch back to the default theme. Once the upgrade is complete, re-enable your various resources and if necessary... upgrade them. I would also suggest checking to make sure your site meets the requirements for the new version. You can find the compatibility checker... you can find it at:
  12. Randy Calvert
    You cannot mass delete avatars, however you can set a default avatar. ACP > Members > Member Settings > Profiles > Profile Settings.
  13. Randy Calvert
    The front category view page does not show post counts. The topic view page should however: Depending on your setup, you may need to organize forums into categories... something like
  14. Randy Calvert
    Check the spam defense logs. It’s possible they have an IP or email address that is getting them denied. If so, there is an option to whitelist it so they can register.
  15. Randy Calvert
    Though I would personally just use the Pages app and make things easier for yourself. 🙂 You can keep your existing navigation menu management, edit and control your full site from a single area, and not have to deal with FTP'ing files around when you edit them, etc.
  16. Randy Calvert
    You should contact your host about possibly restoring the folder from backup. There is not a built in recovery capability within the software. If the files were deleted, you need your backups.
  17. Randy Calvert
    If you want to use your existing self hosted instance in the cloud, it will essentially replace the demo instance you have setup. (You can’t merge your existing board with another board, regardless of its CIC or self hosted.) Just reach out to the sales team and they can get you setup with the conversion team. In a nutshell, you would agree on a date in which to take your community offline. You’ll do an export of the database and all of the site files. You’ll zip those up and upload them to a location provided by IPS. The staff will import your database and IPB related files (attachments, plugins, etc) into the CIC platform. Once ready, you’ll need to fix any custom themes and update any third party resources you might be using. Finally, you’ll then switch your DNS to them and your new site will be live. Make sure you have a full backup on your end before you start. They’ll highly recommend you do this so be prepared to do so. 🙂
  18. Randy Calvert
    I suppose it's possible to just delete all the stylesheets... but it will mean we all have websites that looks like it is from 1990. On the positive side, it should indeed help the page to load super fast! Those were some good times though... Wilson Phillips' Hold On was the most popular song of the year.
  19. Randy Calvert
    I’m glad it worked for you! 🙂
  20. Randy Calvert
    Your problem looks to be related to the auto welcome hook you have installed. Disable it for not. You might need to disable all 3rd party resources and re-enable them one by one to see which ones cause you problem. Work with the resource author for any updates.
  21. Randy Calvert
    Sucker…. Err I mean hello there and welcome!! 😄
  22. Randy Calvert
    Very odd… another way of disabling things would be to use recovery mode. Be sure to log out of your ACP, then set the variable in your constants.php, then log back in. It should tell you it’s disabling all of your third party resources. Once done remove the variable from constants.php again.
  23. Randy Calvert
    If you're willing to pay for this sort of feature, it might be worth reaching out to a 3rd party resource developer to see about having them create this sort of functionality for you. https://invisioncommunity.com/third-party/providers/ From what has been said by folks on the development team on a different issue is not about trying to raise money for a specific feature... but instead about juggling a number of other competing interests. It's more of an issue of time and then making sure the feature fits into the long term plan/strategy for the software.
  24. Randy Calvert
    Yikes... does this happen when you switch to a default non-modified theme? Have you tried disabling all of your third party resources to make sure they're not interfering with the page as well?
  25. Randy Calvert
    It looks like a member of the IPS staff will need to help out then. The good news is you can post in the official tech support forum now that you are in the active clients group instead of just the user-to-user help area. https://invisioncommunity.com/forums/forum/497-help-support/ I reported this topic earlier so the staff see it since many don't patrol this part of the site as closely as the official help forum, but now you can at least post there too! 😄
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