Nathan Explosion Posted March 14 Share Posted March 14 (edited) 19 minutes ago, Stuart Silvester said: I cannot reproduce any issues with these being pruned. The IPs are being removed as expected. But they may not, if the task is erroring out... Edited March 14 by Nathan Explosion Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 14 Share Posted March 14 Ah of course. Thats being looked into at present Link to comment Share on other sites More sharing options...
Canis Posted March 14 Share Posted March 14 (edited) 3 hours ago, Stuart Silvester said: We still have two settings for this that are becoming redundant, make sure that you have AdminCP > Settings > Posting > Prune IPs configured. Yes, that is set to 3 months. I have posted posted a link in our client area to a member who haven't visited for 13 years and still have stored member history, poll and registration IP's. Edited March 14 by Canis Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 14 Share Posted March 14 Patch has corrected the issue. Just run it through on your site to make sure this was the case Link to comment Share on other sites More sharing options...
Canis Posted March 14 Share Posted March 14 Many thanks, it's corrected now. Jim M 1 Link to comment Share on other sites More sharing options...
Jim M Posted March 14 Share Posted March 14 Glad to hear all is working well 🙂 Link to comment Share on other sites More sharing options...
MaNiAc LRSC Posted March 19 Author Share Posted March 19 I applied the patch, but it's still not working, no change at all. Could you have a look? Thanks! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 19 Share Posted March 19 1 hour ago, MaNiAc LRSC said: I applied the patch, but it's still not working, no change at all. Could you have a look? Thanks! Has the task run yet? Bear in mind it runs every 24 hours Link to comment Share on other sites More sharing options...
MaNiAc LRSC Posted March 19 Author Share Posted March 19 The patch was applied days ago. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 19 Share Posted March 19 Please provide an example user and ensure access details are up to date on your site. I can then take a look for you MaNiAc LRSC 1 Link to comment Share on other sites More sharing options...
MaNiAc LRSC Posted March 19 Author Share Posted March 19 freakmoped Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 19 Share Posted March 19 You have it set to delete any over 30 days. There are no IPs present I can see that are over 30 days Link to comment Share on other sites More sharing options...
MaNiAc LRSC Posted March 19 Author Share Posted March 19 When i download PII informations, there are still tons of IP addresses, which seem to be older than 30 days. User *** User *** Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 19 Share Posted March 19 On 3/19/2024 at 7:20 AM, MaNiAc LRSC said: When i download PII informations, there are still tons of IP addresses, which seem to be older than 30 days. User *** User *** The items you are looking at there are moderator logs. Moderator and Admin logs are not removed during the prune process. This is not something that has changed for this version, and has always been the case Link to comment Share on other sites More sharing options...
MaNiAc LRSC Posted March 19 Author Share Posted March 19 Are you sure that this approach is compliant with the EU lawset? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 19 Share Posted March 19 12 minutes ago, MaNiAc LRSC said: Are you sure that this approach is compliant with the EU lawset? Thats something that you would need to enquire within your local jurisdiction. We provide tools that enable you to do certain things within the platform. We don't provide tools that interpret local laws unfortunately. As per the description on the functions there, one deleted IPs from content items, and the other removes IPs from the member history section. These functions have never removed anything from moderator and administrator logs Link to comment Share on other sites More sharing options...
MaNiAc LRSC Posted March 19 Author Share Posted March 19 (edited) If that approach collides with current EU law, i guess you would need to change that unless you dont care if you lose every serious EU customer. Edit: In my opinion this is not a corner problem but fully Invision's responsibility to offer compliant products for a market as big as the EU. Edited March 19 by MaNiAc LRSC Link to comment Share on other sites More sharing options...
Jim M Posted March 19 Share Posted March 19 Just now, MaNiAc LRSC said: If that approach collides with current EU law, i guess you would need to change that unless you dont care if you lose every serious EU customer. We constantly do change features in our software based on feedback from customers and you're more than welcome to provide that feedback in our Feedback forum. My colleague is simply stating that we provide software tools, not legal services so it would be up to yourself to ensure that you comply with laws through our tools available in our software. Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 20 Share Posted March 20 One other thing to point out… IPS has numerous large global brands who have to deal with not just GDPR but other requirements in other jurisdictions. Those brands have been able to meet their audit requirements and satisfied compliance auditors who have specific training and does this as their full time job and work with teams of lawyers who have spent thousands of hours understanding those laws. I would be willing to give them a bit of credence versus commentary from random online posts (of which many cases can even be clickbait) or a civilian trying to interpret very complex legalese that does not understand which components are actually applied in each specific scenario. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 20 Share Posted March 20 13 hours ago, MaNiAc LRSC said: Edit: In my opinion this is not a corner problem but fully Invision's responsibility to offer compliant products for a market as big as the EU. Its worth pointing out here, that this is incorrect. There is no responsibility on our part to provide EU compliance. That is not to say we do not provide tools to help you do so, as we do. But the responsibility to be compliant on your own site is for yourself as the owner of your site. 13 hours ago, MaNiAc LRSC said: If that approach collides with current EU law, i guess you would need to change that unless you dont care if you lose every serious EU customer. Please feel free to post up any amendments you wish to have made, to our feedback area. At present you are stating this in an area for tech issues in another topic, and this is not something that has changed in any way at all. Its simply the way it works and has always worked. We're open to change on the platform in all areas, but complaining about something that doesnt work you thought it worked without a constructive suggestion for change is really not going to get you anywhere. Link to comment Share on other sites More sharing options...
Management Matt Posted March 20 Management Share Posted March 20 Please see this post for more information: SeNioR- 1 Link to comment Share on other sites More sharing options...
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