Submitting replies takes an unusually long time

[David N.]

Since yesterday, when I click "Submit Reply" I have to wait over 5 seconds for a post to be submitted instead of the usual 1 second. 

[David N.]

Also I'm seeing this in my system log: 

[DawPi]

Open one of these error rows and show us details please.

[David N.]

Here's the latest one: 

[Marc]

Those arent related and are resolved on a future release. I will get this reported so we can look into the speed issues

[David N.]

Ok thank you. 

[DawPi]

It's an error/bug in the IPS Cloud version:

[David N.]

Seems like submitting answers is fast again as usual today? Anyone knows what happened though? 

[Marc]

30 minutes ago, David N. said:

Seems like submitting answers is fast again as usual today? Anyone knows what happened though? 

It was passed on so will have been looked at and corrected if needed. Cloud scales itself too though, so it may have actually corrected itself.

[David N.]

Ok thanks.

[David N.]

This just occurred again just now. About 10 seconds to submit a reply to a thread. 

Actually the same is occurring when replying here. 

[Jim M]

Unfortunately, I am not seeing an issue with replies. Are you seeing any other delay with your internet connection?

[Stuart Silvester]

4 hours ago, David N. said:

This just occurred again just now. About 10 seconds to submit a reply to a thread. 

Actually the same is occurring when replying here. 

This won't be a problem in .13. There can be a bit of slowness if there's a delay connecting with a back-end service. We've adjusted the timeout so this won't cause big delays.

[AlexWebsites]

I just saw this happen with replying to a topic on this forum. Just FYI 

[Clover13]

25 minutes ago, Stuart Silvester said:

This won't be a problem in .13. There can be a bit of slowness if there's a delay connecting with a back-end service. We've adjusted the timeout so this won't cause big delays.

Does this apply to cloud only or to self hosted as well?

[David N.]

5 hours ago, Jim M said:

Unfortunately, I am not seeing an issue with replies. Are you seeing any other delay with your internet connection?

No. This was definitely an issue only when submitting replies to my website and this website, thus with the cloud service used by Invision Community. 

45 minutes ago, Stuart Silvester said:

This won't be a problem in .13. There can be a bit of slowness if there's a delay connecting with a back-end service. We've adjusted the timeout so this won't cause big delays.

Good to hear! 🙂 

[Adriano Faria]

19 minutes ago, Clover13 said:

Does this apply to cloud only or to self hosted as well?

Cloud only, probably:

On 7/31/2023 at 6:37 AM, DawPi said:

It's an error/bug in the IPS Cloud version:

 

[David N.]

Unfortunately I'm still having this issue on my forum. Submitting replies taking more than 10 seconds to process. 🥵

Edited August 12, 2023 by David N.

[Marc]

On 8/12/2023 at 10:45 PM, David N. said:

Unfortunately I'm still having this issue on my forum. Submitting replies taking more than 10 seconds to process. 🥵

Im not seeing any issues at present taking that long. Are you still seeing this today?

 

Do bear in mind there is a fix to resolve this in .13 as mentioned by my colleague

[David N.]

Not seeing it today so far. I'll patiently await version .13 🙂 

[David N.]

This is occurring again today. I know this will be fixed in a future update, but meanwhile, this issue is frustrating. 😞 

[Marc]

.13 is in beta at present, so you shouldnt be waiting too much longer

[David N.]

Just now, Marc Stridgen said:

.13 is in beta at present, so you shouldnt be waiting too much longer

That's great news, thank you! 🙂 

[David N.]

Unfortunately I'm still having this issue now in 4.7.13, although now it's intermittent. It's fast sometimes, and very slow at other times. 

Edited September 18, 2023 by David N.

[Marc]

There are no known issue at present we are aware of. Is there anything specific you are doing at the time. Are you ensuring you have no 3rd party items running at the time for testing?