Adriano Faria Posted October 8, 2016 Posted October 8, 2016 Did something changed? I'm logged on my PC now. Then I'll go to my phone in a few minutes... I have to login there. Then one hour later I came back to the PC and I need to login again here. Loop! Annoying.
Management Lindy Posted October 9, 2016 Management Posted October 9, 2016 Anyone else having an issue? This is the first I've heard of it.
Adriano Faria Posted October 9, 2016 Author Posted October 9, 2016 Additional forgotten info: it started a couple of days ago when I had to submit a ticket in the Client Area.
Marius Posted October 9, 2016 Posted October 9, 2016 I have the same problem here on Invision forum, and on all the forums I manage.
SaltyBart Posted October 9, 2016 Posted October 9, 2016 I have this on my test site, 4.1.16 Alpha 8 (php7)
Ryan Ashbrook Posted October 9, 2016 Posted October 9, 2016 We did make a configuration change about a week or so ago, as there was a conflict between the client area and here - can you try completely clearing cookies on both devices? I use both my computer and my phone multiple times a day and have not seen this issue.
Adriano Faria Posted October 10, 2016 Author Posted October 10, 2016 19 hours ago, Ryan Ashbrook said: can you try completely clearing cookies on both devices? Done. Just had to login again here.
waccoe.com Posted October 20, 2016 Posted October 20, 2016 On 10/9/2016 at 3:22 AM, Lindy said: Anyone else having an issue? This is the first I've heard of it. Yeah, we're having this issue since update to 4.1.16 as @Adriano Faria mentioned above.
Peter Drinkwater Posted October 20, 2016 Posted October 20, 2016 Same issue. Only since 4.1.16. Every time I log into the desktop, it logs me off my phone and vice versa.
Tracy Perry Posted October 20, 2016 Posted October 20, 2016 On 10/8/2016 at 9:22 PM, Lindy said: Anyone else having an issue? This is the first I've heard of it. I've noticed the same issue on 4.1.16 on my Mac. I get logged out frequently. I'm hoping 4.1.16.1 fixes it.
Peter Drinkwater Posted October 20, 2016 Posted October 20, 2016 36 minutes ago, Charles said: Update to 4.1.16.1. Sorry Charles. I meant to say I have the issue on 4.1.16.1
waccoe.com Posted October 21, 2016 Posted October 21, 2016 18 hours ago, Charles said: Update to 4.1.16.1. Same issue on 4.1.16.1 here also
Management Charles Posted October 21, 2016 Management Posted October 21, 2016 We are investigating this and should have a fix in 4.1.17.
Adlago Posted October 21, 2016 Posted October 21, 2016 It is possible that a someone plugin to interfere? I do not use plugins and I have no issue that in my live and test site. Also here I am constantly logged in desk and via mobile - I have not seen this issue.
Adriano Faria Posted October 21, 2016 Author Posted October 21, 2016 3 minutes ago, Adlago said: It is possible that a someone plugin to interfere? I don't believe. This is happening here on IPS in my account.
Adlago Posted October 21, 2016 Posted October 21, 2016 1 minute ago, Adriano Faria said: I don't believe. This is happening here on IPS in my account. I wrote a suggestion for those who have a problem in your own website. This sait mobile I login with IE WinPhone 8.1 If you have a problem - what kind of Mobile it happens?
Adriano Faria Posted October 21, 2016 Author Posted October 21, 2016 I'm using Chrome in iOS 10.0.2. Already deleted cookies from PC and phone. Keepa happening evertyime I swap between PC and phone.
waccoe.com Posted October 22, 2016 Posted October 22, 2016 It needs sorting. It is killing our user numbers and ad revenue at the moment. A lot of people are just being put off logging in. Lost 40% traffic since this started a week or so ago. Any sign of a fix?
Michael R Posted October 22, 2016 Posted October 22, 2016 I have several members complaining about this very issue. Hoping for a solution soon.
GlenP Posted October 24, 2016 Posted October 24, 2016 On 22/10/2016 at 7:32 AM, Charles said: We are investigating this and should have a fix in 4.1.17. So if we aren't on 4.1.16 yet, we should avoid going to 4.1.16 and wait for 4.1.17?
Sheffielder Posted October 26, 2016 Posted October 26, 2016 i now have many more members unable to stay logged in
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