Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,420 topics in this forum
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Hi guys! I have a problem with the emojis issue. I made a migration from vbulletin and the emojis are not displayed. That is, the short code is displayed. When I edit the post, it shows automatically. But I can't be doing this with all the posts: -_-' Any way to force to show the emoticons in previous post? PS: Yes, they are added in the platform and with the indicated shortcodes.
Last reply by Latorretotana, -
- 2 followers
- 5 replies
- 448 views
Before 4.6.x the ACP timeout respected the session.gc_maxlifetime value in the PHP configuration, mine is set to 28800 seconds. But after I upgraded to 4.6.2 last year the timeout has been 60 minutes, is there any way of increasing this now? All I can find is the DEV_DISABLE_ACP_SESSION_TIMEOUT option for constants.php, but I want this for a production environment. (Not entirely sure this happened exactly when going to 4.6.2, but it was around that time)
Last reply by All Things In, -
- 1 follower
- 0 replies
- 219 views
Just wondering, is there such option available by default? I would like to send notifications for pending invoices.
Last reply by PatrickRQ, -
- 2 followers
- 5 replies
- 837 views
Today I came across an issue with my website that the admins on here are basically refusing to acknowledge is an issue. This is multi-layered so hopefully I can explain this as best possible. 9:15am I added an advertisement on the website without any issues that I saw Starting at 9;26am until 10:10am this error was in my System Log multiple times Error: Class '\IPS\Helpers\Form\Captcha\' not found in /var/www/html/system/Helpers/Form/Captcha.php:43 9:56am received a message my site was down and went to check on it. Saw the big red box that I needed to renew my license. Thus I renewed it immediately. 9:57am and 10:01am renewed license key Approximately 10…
Last reply by IveLeft..., -
- 1 follower
- 0 replies
- 176 views
I just upgraded my IPS3 to IPS4 and experience some strange problem. Whenever user starts download a file the forums "stops" working until downloads finishes. I believe it is a config issue somewhere at lower level but can't think of any. Any suggestions? FYI, my host is powerful enough.
Last reply by PatrickRQ, -
- 1 follower
- 22 replies
- 906 views
As the topic title asks, why is it so difficult to troubleshoot root causes of high server load? I have had server load going from around 15 and spiking all the way up to 50, 60 or even 80 Then it goes back down after a while. However, it's really difficult to troubleshoot. There must be a better way to isolate the issue? Any tips? Thank you
Last reply by IveLeft..., -
- 1 follower
- 4 replies
- 189 views
Ok so i have a licence and active forum but it seems i can not longer contact support! It justs says my plan doesnt support! So i am paying for the software but cant get direct support hmm helpful! Ok anyway so thinking of moving software and currently have several subscriptions setup as well as advertisign products which all are recuring and run through stripe my questions is what happens to these if i move software will stripe kepp charging these or does stripe rely on IPS to trigger it?
Last reply by gavpedz, -
- 2 replies
- 205 views
Our forum quite often answers the same questions that have been asked many times over. I was wondering if there was a built in what where regular members can easliy find old posts to reference in a reply rather that having to write the same thing over and over. Is there some way mmbers can save/bookmark or similar poosts for future reference? I know we have the our picks section that we could potentialy utilise but there doesnt seem to be an easy was to search this Our Pick section. Any ideas?
Last reply by Daniel F, -
- 1 reply
- 932 views
Hello 🙂 (This is a community guide on how to setup Backblaze and Cloudflare, as a significantly cheaper replacement for Amazon S3 and Cloudfront. The author has no affiliate arrangement with any of the companies listed in the guide and offers the guide as a free community resource. You should consult with your hosting provider and / or server administrator before proceeding with the guide.) The tutorial is tested with the latest version of Invision 4.5.4 ! Invision Community allows a file storage configuration with Amazon S3 and a content distribution network (CDN) of your choice: WHAT IS BACKBLAZE? Backblaze is an …
Last reply by Matt Summers, -
- 5 replies
- 258 views
I was wondering how to put my serial keys into my store's product to issue my customers after they purchase; but I am confused on the instructions and not sure how exactly I can do that I read this but I do not understand, I will be appreciated if some one can help me step by step on how to create API to store my product keys
Last reply by DawPi, -
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- 257 views
Hi, New to doing this forum. We updated our server from 4.6.9 on sunday, and it caused quite a problem at the time, but eventually after rebuilding the cache it started working again. However, since then we don't get notifications on new posts. Get them for likes, replies, messages, everying else, just not new comments on existing posts. Looking in the database core_notifications, I notice that before this week there were loads of notifications whos notification type were new_comment, since then it doesn't appear at all. On posting there is a long delay from pressing the send button until it sending (>10 seconds), where it used to be instant. Nothin…
Last reply by Woodinblack, -
- 3 replies
- 382 views
I'm trying to query the IPB DB to return an exact number of posts in the posts table. I'm using the following KB article to get me started: What I've boiled it down to was something basic like: $select = \IPS\Db::i()->select( '*', 'forums_posts', '', 'pid', '' ); $results = count( $select ); print $results; Given that I don't want to limit the number of results, I was trying to leave the limit field blank. However when I do that, the change never saves and the ACP page just returns a blank white page. I tried making the value something bigger than my current post count, but because I have almost 2M posts, IPB errors out. It apparently does not like lim…
Last reply by Randy Calvert, -
- 1 follower
- 8 replies
- 402 views
hello i deleted forum & content how restore this?
Last reply by Miss_B, -
- 1 follower
- 8 replies
- 604 views
I've recently updated my Debian Stretch 9 system to Debian Buster 10 and have installed PHP 7.4. I'm attempting to manualyl upgrade my Invision Community forum from 3.x to 4.6.10 and am running into a "Please create a [...]/datastore directory and make it writeable." error when visiting my site's admin/upgrade page. Please see the attached .pdf excerpt from my sysadmin journal for details on the file permissions I have and an attempted failed solution I tried to chmod the directory. Invision_upgrade_problem.pdf Please advise on what I'm missing here on debugging this. Thank you, /Jay
Last reply by TestDood, -
- 3 followers
- 10 replies
- 790 views
How do you change board logo color on hover like here on this board...
Last reply by media, -
- 3 replies
- 225 views
I want to block the sidebar, to go down with the page. Have any way to do it?
Last reply by Nathan Explosion, -
- 1 follower
- 7 replies
- 614 views
Hi I'm planning to put my forum as a grid view, so I have all the images in place, and then realised that Unread topics are not marked in bold(I have a dot as a default option of course) but when I'm changing to traditional view everything works as normal . As well in the Grid view even when I can see the dot and then go to the forum to see which subject is highlighted- nothing? Traditional view- no problem??? Its simply not possible to guess which topic/ subforum should I check. Any ideas, or Im simply missing something.... And yes, testing done on Default Theme.
Last reply by Davyc, -
- 1 follower
- 3 replies
- 578 views
I've changed nothing but suddenly SES is acting like my site hasn't send any email requests. How can I trouble shoot this ?
Last reply by Stuart Silvester, -
- 2 followers
- 3 replies
- 452 views
I need some clubs to be seen by community members but without their ability to see content or to request to join. That would be an "closed" club, and you have to be invited to join. Is there a way to remove the "Join club" button? Help appreciated!
Last reply by Marc, -
- 0 replies
- 204 views
At present my site is showing a percentage rating for Movies and TV Shows, you can see this by visiting the link below: https://moviebuffs.org/movies/category/1-marvel-cinematic-universe/ this is an external rating being pulled from https://www.themoviedb.org/ I'd like to turn this into a star rating, but this goes beyond my knowledge as to how to achieve this - if anyone can take a look and provide the relevant code that would be fantastic. With thanks
Last reply by Davyc, -
- 0 replies
- 524 views
Can you tell me please how to make translation? I have enabled "Quick Translating" but some phrases can not be translated via front end. Where I can found all untranslated phrases?
Last reply by drakeman, -
- 4 replies
- 209 views
Some additional features (Gallery and Downloads) were enabled on my forum yesterday, and we have been experiencing issues ever since. Our other administrator has experience with Invision Community and can't get things working either. We have checked with our hosting provider to make sure there aren't any hosting issues, and they confirmed that for us. Users are experiencing the following issues: Error: Class 'IPS\downloads\extensions\core\MemberSync\Downloads' not found (0) #0 /home/*****/public_html/system/Application/Application.php(308): IPS\_Application->extensions('core', 'MemberSync', true, false) #1 /home/*****/public_html/system/Member/Mem…
Last reply by jeffkills, -
- 2 replies
- 267 views
On another board that I'm a member of I'll see some text with a picture below the text, then another picture, then more text... Can't figure out how to do that.
Last reply by Davyc, -
I'd like someone to please install a completely clean and fresh copy of Invision, while retaining our community posts, forums/subforums, and our WordPress SSO plugin. Is there somewhere I can buy this service?
Last reply by Marc, -
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- 2 followers
- 9 replies
- 602 views
Hello. I ask question in but i don't receive any answer, so execuse me, please, for needidng to duplicate question here, in support forum. Right now I neeed to add <link rel="canonical" href="http://www.example.com/community/store"/> tag to Commerce app main page. Where and how I can do it ? Please, answer as soon as possible. Thanks. Julia
Last reply by Julia Osipova,
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