Theme Issues/Forum not fully functional

[jeffkills]

Some additional features (Gallery and Downloads) were enabled on my forum yesterday, and we have been experiencing issues ever since. 

Our other administrator has experience with Invision Community and can't get things working either. We have checked with our hosting provider to make sure there aren't any hosting issues, and they confirmed that for us. Users are experiencing the following issues:

 

Error: Class 'IPS\downloads\extensions\core\MemberSync\Downloads' not found (0)
#0 /home/*****/public_html/system/Application/Application.php(308): IPS\_Application->extensions('core', 'MemberSync', true, false)
#1 /home/*****/public_html/system/Member/Member.php(4021): IPS\_Application::allExtensions('core', 'MemberSync', false)
#2 /home/*****/public_html/system/Member/Member.php(417): IPS\_Member->memberSync('onProfileUpdate', Array)
#3 /home/*****/public_html/applications/core/modules/front/system/theme.php(47): IPS\_Member->save()
#4 /home/*****/public_html/system/Dispatcher/Controller.php(101): IPS\core\modules\front\system\_theme->manage()
#5 /home/*****/public_html/applications/core/modules/front/system/theme.php(32): IPS\Dispatcher\_Controller->execute()
#6 /home/*****/public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\front\system\_theme->execute()
#7 /home/*****/public_html/index.php(13): IPS\_Dispatcher->run()
#8 {main}

 

They also see these messages in the theme and can't switch between themes without errors. 

 

• [[Template core/front/global/userBar is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
• [[Template core/front/global/mobileNavigationIcon is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
• [[Template core/front/global/mobileNavBar is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

Additionally, we are unable to logon to the Admin Control Panel. When logging on, we are presented with this message:

[[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

The other admin also attempted to enable Recovery Mode via the following instructions:

But that doesn't seem to have done anything either. 

Any assistance you may be able to provide would be great. 

Thanks!

[jeffkills]

Attempting to create a new thread results in the following:

Error: Class 'IPS\downloads\extensions\core\MemberSync\Downloads' not found (0)
#0 /home/*****/public_html/system/Application/Application.php(308): IPS\_Application->extensions('core', 'MemberSync', true, false)
#1 /home/*****/public_html/system/Member/Member.php(4021): IPS\_Application::allExtensions('core', 'MemberSync', false)
#2 /home/*****/public_html/system/Member/Member.php(417): IPS\_Member->memberSync('onProfileUpdate', Array)
#3 /home/*****/public_html/system/Member/Member.php(3798): IPS\_Member->save()
#4 /home/*****/public_html/system/Notification/Inline.php(221): IPS\_Member->recountNotifications()
#5 /home/*****/public_html/system/Notification/Notification.php(831): IPS\Notification\_Inline->save()
#6 /home/*****/public_html/system/Content/Content.php(2197): IPS\_Notification->send(Array)
#7 /home/*****/public_html/system/Content/Content.php(2140): IPS\_Content->sendNotificationsBatch(0, Array)
#8 /home/*****/public_html/system/Content/Item.php(507): IPS\_Content->sendNotifications()
#9 /home/*****/public_html/system/Content/Item.php(138): IPS\Content\_Item::createFromForm(Array, Object(IPS\forums\Forum))
#10 /home/*****/public_html/applications/forums/modules/front/forums/forums.php(474): IPS\Content\_Item::create(Object(IPS\forums\Forum))
#11 /home/*****/public_html/system/Dispatcher/Controller.php(90): IPS\forums\modules\front\forums\_forums->add()
#12 /home/*****/public_html/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute()
#13 /home/*****/public_html/index.php(13): IPS\_Dispatcher->run()
#14 {main}

[Adriano Faria]

I would reupload Downloads app. It seems there’s a missing file somehow. 

[jeffkills]

17 minutes ago, Adriano Faria said:

I would reupload Downloads app. It seems there’s a missing file somehow. 

Do you think I'd be able to do that manually? Or would I need ACP access? That's the chicken and the egg problem I have right now with not having ACP access. 

[jeffkills]

27 minutes ago, Adriano Faria said:

I would reupload Downloads app. It seems there’s a missing file somehow. 

That fixed it. Looks like it was missing the application.php file.

Thanks!