General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,424 topics in this forum
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I'm preparing to move to a new server. There I get the messages "The component mod_python is not installed on the destination server. mod_python will be unavailable for all restored objects." and "The component mod_perl is not installed on the destination server. mod_perl will be unavailable for all restored objects." Do we strongly need mod_perl and mod_python for IPS?
Last reply by teraßyte, -
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Not sure if this belongs here or in feedback, but it seems like there are inconsistencies in block templates' class usage and corresponding CSS that influences the layout (i.e. some center aligned, others left aligned. Assuming there's no way to cleanly update this via AdminCP and will require editing the block code somewhere else? The Events >> Upcoming Events block: <li class="ipsWidget ipsWidget_vertical ipsBox ipsResponsive_block" data-blockid="app_calendar_upcomingEvents_mqeugg6iy" data-blockconfig="true" data-blocktitle="Upcoming Events" data-blockerrormessage="This block cannot be shown. This could be because it needs configuring, is unable to s…
Last reply by Matt, -
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I can't seem to find a link to IPS's PWA documentation. Anyone know where it's located?
Last reply by Clover13, -
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Is there a way to send an email to all members of a club? I looked in the Members > Bulk Mail section but don't see any filters that would limit the email to only members of a specific club. If there is no way to do this from within the platform, is there a way to export all email addresses of club members so I can do it manually in Outlook?
Last reply by Jim M, -
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Is there setting to choose how many comments are showing in one page? I wanna show them all in one page, not pagination. EDIT Found it
Last reply by Marc, -
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Last reply by Marc, -
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I'm getting this message in an orange banner at the top of my forum, and I follow the instructions on where to go in AdminCP>Support but there's no button to apply the patch... What am I missing?
Last reply by Owlsonline Admin, -
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I have three licenses that list an expiration date of tomorrow. Do I still have access tomorrow, or does it run out today?
Last reply by Square Wheels, -
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I can add tags to articles in my Articles database. They are displayed in green with the word "Tags:" in front. Is there a way to change that color and remove the word "Tags"? So for example here I want it to say simply "Workflow":
Last reply by Marc, -
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First Q, I want filtering group promotion by two cumulative earned badges.I mean, only if the user gets both badges he will be promoted. Does picking both of the badges in the promotion badge filtering accomplish this? Another Q, what is the best way to manually massive move users between groups?
Last reply by Marc, -
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Anyone have details or insights for how this will affect most of us small fish that run very small Adsense accounts? How much will it cost? How will it be implemented? Any more details will be very much appreciated.
Last reply by Marc, -
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Hi, I have question about Pages and licence. This is an example: I have my community installed on subdomain invision.domain.tld There are forums, gallery, blog etc. And now via Pages I want to create landing pages for my community, which would be located in root (domain.tld) Is it possible by Pages and it's allowed by licence which is valid for subdomain?
Last reply by Axel Wers, -
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Hey guys, We're currently running an on-premise solution of the IPS Community package and we've recently started contemplating a potential transition towards the IPS cloud solution. We've inquired twice now through the contact form to see how a migration might look like though unfortunately we're still waiting on a response from the sales team. I hoped to be able to get into direct contact with someone who could assist us in scoping out the potential lift-and-shift if at all a possibility.
Last reply by Hexerino, -
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Due to spammers I have set my forum so new registrations need approval before they can sign in. After doing that I no longer get an email notification that a new member has registered and the account needs my approval. Is there a setting I can change so I will get an email when someone's registration needs approved? Thanks for your help.
Last reply by Marc, -
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Why is it that I can't embed a video attachment from gallery into a forum post? It just goes in as a link
Last reply by Marc, -
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I'm trying to connect my Invision sub sites with the main Invision site for auth (which I use to be able to do) and is still advertised as a possibility. Yes I clicked on the link "Connect Two Invision Communities" and it says the same thing. I'm running 4.7.10 but I don't see AdminCP -> System -> REST & OATH option anymore (which I use to) Can someone clue me in to how we do this now?
Last reply by Marc, -
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I need to send a bulk mail to one usergroup. Is there an option to override their settings for receiving mail?
Last reply by Steve Bullman, -
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I'd like to add a section on our site where we can add vendors with whom the community has worked and had good experiences. I would like the ability for users to indicate their level of satisfaction with the vendors...upvoting or reviews or ratings, something like that which will allow vendors rated the highest by community members to be indicated as such. I saw that upvoting is only available in Q&A type forums. It looks like Gallery and Downloads allow reviews...our vendor entries wouldn't necessarily be the intended purpose of Gallery or Downloads, but it could work...maybe. Anyway, wondered if anyone knew of the best way to do this? Thank you.
Last reply by amoncur, -
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Hello, our users wish to have a box where they can see the latest forum threads which they created or replied in. Is there a box like this? Thanks, Robby
Last reply by Xiaodidi8, -
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After creating a rss feed called rss1, what is the URL to view it? thanks
Last reply by Marc, -
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I'm having a nightmare / brain fade! I've just changed on my mobile to desktop view of my site. And I can't change it back. Must be the sun here in the UK getting to me. Can someone remind me how I change it back? This is my personal view of the site, not everyone's.
Last reply by Marc, -
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I'm just starting my community setup and deleted the default forum that comes with the platform. I then created a new forum category with a discussion form underneath it (see screenshot of ACP below). Here is the site: https://www.thewave.engineer/forums/ However, when I look at the front end nothing is there....no General category and no Personal Projects discussion (see screenshot below). What am I doing wrong? How do I get the forums to show up on the front end?
Last reply by Marc, -
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How do you change the theme in the ACP?
Last reply by savannahjan50, -
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Hello, I know that it is possible to create new custom streams. Is it possible to change how the default stream for all users work, and omit a forum from the activity feed/stream? Many thanks in advance
Last reply by ekforum, -
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- 450 views
I would like to implement group promotion rules based on the frequency of the member's last post. Specifically, I want a member from a certain group A to be moved to a group B if he added a post in the last 7 days (last week). If the member in group B does not post for 7 days, I would like him to be moved back to group A. Is this possible? What settings should be made for this scenario? How many promotion rules must be created? Thanks for any guidance!
Last reply by Marc, -
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