General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,366 topics in this forum
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searching for lakeholme@att.net - and get the following? Now what?
Last reply by Marc, -
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- 1 reply
- 415 views
Hello, Is it possible to promote groups based on custom third-party app parameters? Is there a technical guide for it?
Last reply by Marc, -
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I have set up stream on my site to show what is new content on ALL areas however when a new Club is created it doesn't show up in the stream that the new Club was created...is this normal or any suggestions on why...thanks
Last reply by ibaker, -
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Hello, I currently move all threads that are "removed" to a sub-forum called "Deleted Threads" which is simply kept as a record. I'd like a modification that simply states, any thread in this FORUM ... has a customized message ... such as ... This thread has been removed by the Administrators. Right now, if someone goes to look at a thread, they simply get a "You do not have permission to view this topic", I'd like to create a specialized message for any thread in a certain forum to be altered. Is there a modification that has been created for this purpose? Thanks, BB
Last reply by Jim M, -
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What's the easiest way to embed featured content (new posts, most read, most interaction) from my forum onto another webpage? Thanks!
Last reply by opentype, -
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Hello, somehow topics from specific forums appear with <title> tags that include the forum name, website name while topics from other forums do not. Here is an example https://www.enotalone.com/topic/456803-dr-lady-check-in…/ I can't remember what I did years back to do this and what settings controls this. Could someone point me to the correct direction? Thank you.
Last reply by Jim M, -
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Hello, Is it possible to have one post cross posted to multiple forums? Thanks!
Last reply by Jim M, -
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Hi, I used to use IPB many years ago, and I'm thinking of returning, but I have a question. Is IPB Forums and all the other addons (Blog, Gallery, Downloads... etc) easy to setup? THankyou
Last reply by DawPi, -
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I know html is sanitized but in theory couldn't this allow a clever person a way to inject malicious code? Just trying to understand the risks before I use this option
Last reply by Marc, -
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- 2 followers
- 5 replies
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HellO: I have GALLERY purchased, so I wish to (validly) up load videos to post. And, I wish to also post videos in a forum message as well ( which seems to accept a different encoding format! ) I have tried various file formats outside of our software to see which format will play the best on both hand-held & desktop. That experiment yielded mp4. These other encoded videos did not play or otherwise failed: mpg & wmv. Using Adobe Premier, I used encoding variables set for HD cable / television broadcasting. However: That does not achieve the results I am looking for or simply fails! HELP: Would you know the …
Last reply by da1Bear, -
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This morning, I got an email notification of a message (I removed identifying information): Hi Carole, A user has sent a message using the Contact Us form. Annie xxx ( xxxxxxx@googlemail.com ) said: Where are you? …
Last reply by rhocar, -
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Why is there no cancel subscription button? I have wasted time looking for something that seems to be missing, is there a cancel option anywhere?
Last reply by Randy Calvert, -
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Is there a way I can send a mass email to all my registered members or make sure they get an update of a new post in their email? Thank you
Last reply by Daniel F, -
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I'm importing users from another system into pre-created Clubs. Is there a mechanism to add these members to one or more clubs on import, or after import in bulk? Thanks!
Last reply by ICCS, -
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- 4 followers
- 4 replies
- 702 views
Hello, Unfortunattely, after several years, our forum is not active anymore. But with a lot of post, we want to keep the history available. We're looking for a solution read only. Do you know a solution for having an export of the site in static ? (no more interaction / no more registration/reply and no more database etc.) I will try HTTrack Website Copier later this week but maybe if you know something Thanks again,
Last reply by Marc, -
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- 1 follower
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- 584 views
Does anyone have any experience with this? I've set my forums up the way I'd like them to look, but I have no idea how to migrate them over to basically be the members section of my squarespace website. Has anyone done this? Thanks!
Last reply by Marc, -
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- 3 followers
- 8 replies
- 710 views
I can no longer find the page that lists all supported embed in invision community. I tried pasting an instagram link to a video but that doesn't work. I was able to paste the embed as HTML but is there no support for instagram embed? Thanks.
Last reply by Marc, -
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- 2 followers
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Where can I get the most written informations about moving to cloud? Thanks.
Last reply by Randy Calvert, -
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- 2 followers
- 1 reply
- 481 views
Hi, I am working on custom badges; what is the maximum badge size allowed?
Last reply by Marc, -
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- 2 followers
- 1 reply
- 612 views
Does Real time Trending Content also show blog content?
Last reply by Marc, -
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I try different options but I understand how it works if you had such an experience, tell me, I will be grateful
Last reply by Marc, -
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- 2 followers
- 2 replies
- 573 views
How do I merge posts on different pages? When I select one and change page, it automatically deselect previous one...
Last reply by dutchsnowden, -
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- 1 follower
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- 625 views
Hi, Have just read that support tickets will be depreciated. We use this functionality to provide confidential advice and support to young people who don't want to use the public forums to access help. Are there any alternative solutions or is it possible for us to keep this functionality as it is incredibly popular and many of our members really depend on it. Thanks, Liam
Last reply by Marc, -
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- 3 followers
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- 606 views
When I look at the group badges that you use here on invisioncommunity.com, they look pretty sharp to me. However when I upload images in the group settings, the badges in the postbit look either way too big (when I use images with a higher width/height in pixels, e.g. 500x200) or very blurry (low width/height in pixels, e.g. 50x20). How can I make my group badges look as sharp as yours?
Last reply by MMXII, -
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- 2 followers
- 8 replies
- 923 views
This might be a stupid question, but I cannot find the correct setting in the AdminCP to control the Max File Size restriction in the editor's upload field. Where can I adjust this? Also, why is there no space between the current setting (24.41) and the file suffix (MB)? I want it to look like the Max total size info (24.41 MB instead of 24.41MB). Thanks in advance!
Last reply by MMXII, -
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