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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.9k posts
    Marc
    Upgrade to 5.0.2 not being recognised
    Marc,

  1. Redirect not working for /forum/ directory - rest working

    Saurabh Jain,
    • 1 reply
    • 248 views
    Saurabh Jain
    Saurabh Jain

  2. Link to a topic with its ID

    -FP,
    • 0 replies
    • 344 views
    -FP
    -FP

  3. Command line upgrader?

    tomturd2,
    • 0 replies
    • 276 views
    tomturd2
    tomturd2

  4. Register Member Script

    John 3:16,
    • 0 replies
    • 316 views
    John 3:16
    John 3:16

  5. Block and Page Help

    Treii Heald,
    • 0 replies
    • 282 views
    Treii Heald
    Treii Heald

  6. Amazon S3 over SSL

    IndieIndeed,
    • 3 replies
    • 336 views
    IndieIndeed
    IndieIndeed

  7. Compatibility Checker for 4.0

    DreamPhysix,
    • 1 reply
    • 671 views
    AndyF
    AndyF

  8. Change Email Notification Subject Line to not include Poster's Name?

    JEFF MACK,
    • 3 replies
    • 326 views
    JEFF MACK
    JEFF MACK

  9. FTP CLIENT

    Lord Dom,
    • 3 replies
    • 305 views
    Lord Dom
    Lord Dom

  10. Moderators Missing Option?

    JEFF MACK,
    • 0 replies
    • 279 views
    JEFF MACK
    JEFF MACK

  11. Tables in IPB editor?

    JEFF MACK,
    • 7 replies
    • 827 views
    JEFF MACK
    JEFF MACK

  12. How do I reset my community forum?

    Matthew Fay,
    • 0 replies
    • 346 views
    Matthew Fay
    Matthew Fay

  13. Tec Support

    isaah,
    • 1 reply
    • 370 views
    Ocean West
    Ocean West

  14. Steps to change domain name of IPSB

    Saurabh Jain,
    • 1 reply
    • 325 views
    Saurabh Jain
    Saurabh Jain

  15. Images on forum missing and distorted

    Matthew Fay,
    • 4 replies
    • 314 views
    Matthew Fay
    Matthew Fay

  16. Login Handler

    Lunars,
    • 3 replies
    • 444 views
    Lunars
    Lunars

  17. AdminCP failed after update from RC7 to 4.0.1

    accsca1,
    • 2 replies
    • 353 views
    Stuart Silvester
    Stuart Silvester

  18. SSO for version 4

    Justin Baker,
    • 4 replies
    • 397 views
    Rhett
    Rhett

  19. Deleting Private Messages In 4.0

    Volvospeed,
    • 2 replies
    • 323 views
    estan
    estan

  20. How to switch from mobile > full width skin on mobile device

    Jordano,
    • 3 replies
    • 332 views
    Jordano
    Jordano

  21. Send me news and information

    Square Wheels,
    • 3 replies
    • 274 views
    Square Wheels
    Square Wheels

  22. Depressionforums.org is down due to IPS not my Server

    LindsayFL,
    • 11 replies
    • 543 views
    Durango
    Durango

  23. Profile Viewing Bug

    Taylor Wiebe,
    • 3 replies
    • 413 views
    Tanja
    Tanja

  24. Customizable Post Feed

    Max_69,
    • 0 replies
    • 265 views
    Max_69
    Max_69

  25. Users reporting crashing on iOS devices

    JEFF MACK,
    • 1 reply
    • 304 views
    vbnautilus
    vbnautilus